# Station Support Operative

> NHS job listing from Job Clerk for North East Ambulance Service NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/station-support-operative/bf628c28-c690-4a0b-8a7f-616bc11c88d5
- **Markdown:** https://www.jobclerk.com/job/station-support-operative/bf628c28-c690-4a0b-8a7f-616bc11c88d5.md

## Summary

- **Status:** Live
- **Employer:** North East Ambulance Service NHS Foundation Trust
- **Location:** Ambulance Headquarters, Bernicia House
- **Workplace type:** onsite
- **Profession:** Operative
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum
- **Contract type:** Permanent
- **Employment type:** Part time - 18.75 hours per week
- **Closing date:** 2026-10-28T23:59:00.000Z
- **Posted:** 2026-10-14T15:01:23.993Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Tyne_Wear/Peterlee/North_East_Ambulance_Service_NHS_Foundation_Trust/Operational_Support/Operational_Support-v8309701
- **Application URL:** https://apps.trac.jobs/job-advert/8309701?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.neas.nhs.uk

## Job Content

### Job overview

The Station Support Officer (SSO) supports the day to day operational leadership team to ensure our stations and operational crews have the kit and equipment required to undertake their roles.

The SSO works closely with the management team and the stores team to keep our stations operational.

The role operates from Monday to Friday.

This role involves various travel to stations across the Central Division.

### Main duties of the job

- To provide assistance to the Heads of Operations, Locality Managers, Duty Officer, Clinical Team leaders and staff to coordinate and assist in the delivery of the Emergency Care service.
- To assist in providing a basic building and vehicle maintenance and driving service to support the needs of Emergency Care activities and to support managers in ensuring a safe and functional working environment.
- To assist in maintaining designated buildings to ensure that health & safety issues are closed out or reported to the relevant Operations Manager to ensure a safe and functional environment.
- To be responsible for ordering, stock control and management of divisional station stores, against dedicated cluster areas, including medical consumable ensuring minimum and maximum storage levels are maintained at all times.
- Responsible for the ordering of drugs bags, ensuring they are delivered and recorded in the drugs bag logbook and monitored across cluster stations to ensure minimum levels are maintained at all times.
- Identifies incorrectly tagged drugs bags and removes them from use and arranges with CTL for them to be retagged and placed back into circulation. Briefs/trains new employees at stations, specifically LM’s, CTL’s, Paramedics, CCA’s on procedure to be followed to log drugs bags out and back into station stock, escalating any concerns to local LM and/or CTL’s, where applicable.
- Responsible for Health & Safety inspections within allocated divisional stations.

### Detailed job description and main responsibilities

Please see the attached job description for full details of the responsibilities and attributes of the role.

## Person Specification

### Knowledge and Skills

**Essential**

- DIY/Handyperson Skills to undertake routine office repairs and maintenance.
- Basic mechanical skills to perform routine vehicle maintenance and repairs to fleet vehicles eg changing of light bulbs etc to ensure vehicles remain roadworthy and fit for purpose
- Use of MS Office package including Word, Powerpoint, Excel, Email and Internet.
- Knowledge and understanding of Health and Safety requirements including fire safety testing procedures.
- Understanding of vehicle/tanker spillage and compliance
- Relevant recent experience of providing an effective operative support service role.
- Understanding of Caldicott principles and Data Protection Act as relevant to post requirements for the safe delivery of fuel on Trust sites.

**Desirable**

- Understanding of Caldicott principles and Data Protection Act as relevant to post
- Relevant recent experience of providing an effective operative support service role.

### Education and Qualifications

**Essential**

- 5 GCSE passes at minimum grade ‘C’ including English Language and Mathematics or NVQ Level 2 (equivalents will be considered)
- C1 and D1 requirement on driving license
- Evidence of continued professional development

**Desirable**

- Health and safety
- COSHH
- Ladder safety and inspection

## Documents

- [job description (pdf, 648.3kb)](https://www.healthjobsuk.com/documents?vdoc=10629902)
- [secondment policy (pdf, 344.7kb)](https://www.healthjobsuk.com/documents?edoc=3105)
- [recruitment policy 2026 (pdf, 317.4kb)](https://www.healthjobsuk.com/documents?edoc=3093)
- [use of artificial intelligence (pdf, 168.6kb)](https://www.healthjobsuk.com/documents?edoc=3053)
- [collection of personal data explained (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?edoc=2812)
- [applicant guidance notes july 2025 neas (pdf, 312.7kb)](https://www.healthjobsuk.com/documents?edoc=2966)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.