# Soft Services Supervisor

> NHS job listing from Job Clerk for Leeds and York Partnership NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/soft-services-supervisor/8e5e2155-0c50-4906-8d28-5edaf5cba39f
- **Markdown:** https://www.jobclerk.com/job/soft-services-supervisor/8e5e2155-0c50-4906-8d28-5edaf5cba39f.md

## Summary

- **Status:** Live
- **Employer:** Leeds and York Partnership NHS Foundation Trust
- **Town:** Leeds
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 Per Annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-06-19T23:59:00.000Z
- **Posted:** 2026-06-05T08:03:19.529Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/West_Yorkshire/York/Leeds_York_Partnership_NHS_Foundation_Trust/Facilities_Services_Catering_Domestic/Facilities_Services_Catering_Domestic-v8060977
- **Application URL:** https://apps.trac.jobs/job-advert/8060977?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.leedsandyorkpft.nhs.uk

## Job Content

### Job overview

Leeds & York Partnership NHS Trust is seeking to recruit a Soft Services Supervisor, on a full‑time basis, to join our Facilities team in York. This role will be worked on a rotational rota covering 5 out of 7 days. Facilities is a progressive and forward‑thinking department looking for a self‑motivated Soft Services Supervisor.

### Main duties of the job

The role will work closely with Soft FM Team Leader to provide a cleaning and catering service, and implement best practise across the Soft FM department. The role is to have direct responsibility for the supervision of the  domestic and catering teams in York. The postholder will be responsible for the completion of staff rotas to ensure there is always sufficient cover to deliver the standards set in the NHS National Standards of Healthcare Cleanliness 2025.

### Detailed job description and main responsibilities

The post holder is responsible for establishing and maintaining  effective communication with ward managers and administrators on all aspects of the domestic/catering service provision.
- To communicate with all domestic/catering assistants regarding the above provision.
- To communicate daily with the Soft FM Team Leader on all aspects appertaining to service provision  In conjunction with the Soft FM Team leader maintain communication links with the LYPFT Trust Estate Department regarding equipment faults, health and safety issues , incidents, etc.
- To ensure the cleanliness of the areas to which the person has been allocated is maintained to required standards by visiting all areas making a weekly thorough inspection with the aid of quality control sheets
- To ensure work is carried out according to the work schedules and make  temporary adjustments in cases of redecoration, infection, flooding, vandalism etc.
- To ensure adequate cover to meet the allocated hours and priority of cleaning for wards/offices To receive, check for repair and issue domestic/catering staff uniforms.

## Job Details

Leeds & York Partnership NHS Trust is seeking to recruit a Soft Services Supervisor, on a full‑time basis, to join our Facilities team in York. This role will be worked on a rotational rota covering 5 out of 7 days. Facilities is a progressive and forward‑thinking department looking for a self‑motivated Soft Services Supervisor.

## Job Description

The role will work closely with Soft FM Team Leader to provide a cleaning and catering service, and implement best practise across the Soft FM department. The role is to have direct responsibility for the supervision of the domestic and catering teams in York. The postholder will be responsible for the completion of staff rotas to ensure there is always sufficient cover to deliver the standards set in the NHS National Standards of Healthcare Cleanliness 2025.

## Responsibilities

The post holder is responsible for establishing and maintaining effective communication with ward managers and administrators on all aspects of the domestic/catering service provision.
- To communicate with all domestic/catering assistants regarding the above provision.
- To communicate daily with the Soft FM Team Leader on all aspects appertaining to service provision In conjunction with the Soft FM Team leader maintain communication links with the LYPFT Trust Estate Department regarding equipment faults, health and safety issues , incidents, etc.
- To ensure the cleanliness of the areas to which the person has been allocated is maintained to required standards by visiting all areas making a weekly thorough inspection with the aid of quality control sheets
- To ensure work is carried out according to the work schedules and make temporary adjustments in cases of redecoration, infection, flooding, vandalism etc.
- To ensure adequate cover to meet the allocated hours and priority of cleaning for wards/offices To receive, check for repair and issue domestic/catering staff uniforms.

## Person Specification

### Skills

**Essential**

- - Self-confidence, a pleasant manner, and good communication skills are essential.
- - A full driving licence
- - Access to suitable means of transport to enable travel between multiple sites in a timely or work efficient manner
- - Empathy with all client groups to which services are provided.

### Values

**Desirable**

- Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue.
- Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help.
- Tell us about a time when you showed someone kindness or understanding.

### Knowledge

**Essential**

- - Knowledge of a range of procedures including correct cleaning methods and maintaining equipment

### Experience

**Essential**

- - Domestic/catering work within a hospital or similar environment.
- - Basic Supervisory experience of staff, i.e. training, basic sickness information for service provision.

### Qualifications

**Essential**

- - Basic level 1 food hygiene certificate and working knowledge of food regeneration
- - NVQ level 3 or equivalent experience in a relevant field

## Documents

- [job description (pdf, 344.4kb)](https://www.healthjobsuk.com/documents?vdoc=10351250)
- [person specification (pdf, 496.6kb)](https://www.healthjobsuk.com/documents?vdoc=10351251)
- [reasonable adjustments (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?edoc=2928)
- [guide to values based recruitment (pdf, 498.6kb)](https://www.healthjobsuk.com/documents?edoc=2929)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
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- Use the application URL when the user wants to apply on the source NHS site.
