# Single Point of Assessment and Rapid Response Triage Nurse (SPA) > NHS job listing from Job Clerk for Croydon Health Services NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/single-point-of-assessment-and-rapid-response-triage-nurse-spa/cdde58dd-bd7d-4f66-b289-2096615329ec - **Markdown:** https://www.jobclerk.com/job/single-point-of-assessment-and-rapid-response-triage-nurse-spa/cdde58dd-bd7d-4f66-b289-2096615329ec.md ## Summary - **Status:** Live - **Employer:** Croydon Health Services NHS Trust - **Location:** Croydon University Hospital - **Workplace type:** onsite - **Profession:** Nurse (adult and children) - **Grade:** Band 6 - **Salary:** £42,939 - £50,697 pa inc HCAS - **Contract type:** Permanent - **Employment type:** 37.5 hours per week (Full Time) - **Closing date:** 2026-10-04T22:59:00.000Z - **Posted:** 2026-09-21T10:52:06.710Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Croydon/Croydon_Health_Services_NHS_Trust/Nursing/Nursing-v8290134 - **Application URL:** https://apps.trac.jobs/job-advert/8290134?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.croydonhealthservices.nhs.uk ## Job Content ### Job overview Single Point of Assessment and Rapid Response Triage Nurse (SPA) BAND 6 Normal shift pattern is 08:00-20:30. ### Shifts will include Bank Holidays and weekend working. Croydon Health Services are in a new Alliance Partnership with other health and social care providers in Croydon and is an integrated service. This means bringing together health and social care teams who work to support people to remain independent and healthy in particular to prevent admissions to hospital and shorten hospital stays. The Single Point of Assessment is a hub where all community referrals are received 7 days per week. Are you a dynamic, flexible, innovative and motivated experienced District Nurse or Nurse practitioner with an extensive knowledge of community services? Clinical triaging expertise and good communication skills are required as well as excellent time management and prioritization skills is essential for this role. This post may close early due to the receipt of sufficient applications. However, if we have not contacted you within four weeks of the closing date of this post, please presume that you have not been successful on this occasion. We highly recommend contact or visiting the service before applying. Interviews: tc ### Main duties of the job The Single Point of Assessment clinician is responsible for co-ordinating and managing referrals for community services made via the Single Point of Assessment (SPA). The SPA clinician is based in the office and is generally not expected to have direct face to face patient contact but will be communicating with patients via the telephone. The SPA clinician is responsible for triaging all calls for the Rapid Response Service and supporting the Rapid Response clinician to enable a timely assessment to be completed by the most appropriate clinician: nurse, occupational therapist or physiotherapist. The SPA clinical will also have the responsibility for clinically triaging all community health referrals and all referrals that are sent to the LIFE service. ### Detailed job description and main responsibilities Please see the attached supporting document which contains more information about the role in the job summary ### Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Experience **Essential** - Knowledge of Community Services - Recent experience working within the community or acute setting - Experience managing resources and workload, e.g. effective use of team skill mix, appropriate delegation of patient care, supervision of junior staff - Recent Triage Experience. **Desirable** - Knowledge of discharge planning ### Other Factors **Essential** - Ability to work flexibly including unsocial hours and weekends - IT Skills ### Skills and Abilities **Essential** - Ability to work collaboratively with team members, other professionals and agencies and autonomously - Ability to adopt a constructive and logical approach to dealing with conflict, and to challenge and support others appropriately and assertively - Ability to manage complaints effectively - Excellent interpersonal and verbal communication skills, ability to establish rapport and work effectively with colleagues and others, to influence and negotiate and facilitate equitable access to service. - Ability to take proactive approach to facilitating hospital discharge / preventing inappropriate admission - Good written communication skills, ability to produce contemporaneous accurate and concise patient records, reports and other relevant documentation when working within time constraints - Ability to manage own and others time effectively, e.g. reprioritising when working under pressure district nursing, and to seek opportunities to do this - Ability and willingness to contribute to service development opportunities, e.g. developing guidelines, policies, primary care services - Ability to work independently using initiative and making decisions appropriately - IT literate ### Knowledge and Awareness **Essential** - Ability to maintain access databases and excel spread sheets. - Understanding of current issues, policies and frameworks - Knowledge and understanding of needs of patients carers and knowledge of relevant statutory and voluntary services and how to access these - Knowledge and understanding of the role and function of the all Community and Acute Services - Knowledge and understanding of clinical governance, risk management, and ability to work in partnership with the clinical team leader to implement strategies - Working knowledge of equal opportunities, equities and diversities - Working knowledge and understanding of the importance of confidentiality ### Qualification/Educat/Training **Essential** - DN qualification (certificate, diploma or degree) or knowledge of community services - Registered nurse or paramedic - Previous experience in triaging ## Documents - [croydon nurse brochure (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=1649) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2414) - [chs dbs policy statement (pdf, 53.0kb)](https://www.healthjobsuk.com/documents?edoc=972) - [map of croydon university hospital (pdf, 95.6kb)](https://www.healthjobsuk.com/documents?edoc=974) - [single point of assessment clinician (pdf, 569.4kb)](https://www.healthjobsuk.com/documents?vdoc=10607980) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.