# SHSCT Team Leader Home Treatment Crisis Response Service > NHS job listing from Job Clerk for Southern Health and Social Care Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/shsct-team-leader-home-treatment-crisis-response-service/80865a86-dcfa-42f5-a6c2-3862c5cc1ef4 - **Markdown:** https://www.jobclerk.com/job/shsct-team-leader-home-treatment-crisis-response-service/80865a86-dcfa-42f5-a6c2-3862c5cc1ef4.md ## Summary - **Status:** Live - **Employer:** Southern Health and Social Care Trust - **Town:** Craigavon - **Region:** South - **Country:** Northern Ireland - **Profession:** Manager and corporate - **Grade:** Band 7 - **Salary:** £47,810 - £54,710 - **Contract type:** Permanent - **Closing date:** 2026-06-16T16:00:00.000Z - **Posted:** 2026-06-01T14:30:33.287Z - **Source information URL:** https://jobs.hscni.net/Job/47427/shsct-team-leader-home-treatment-crisis-response-service - **Application URL:** https://jobs-app.hscni.net/sap/bc/webdynpro/sap/hrrcf_a_posting_apply?PARAM=cG9zdF9pbnN0X2d1aWQ9MDA1MDU2OTNGMzJDMUZFMTk3Qjc2MjRGMTk5MTI3QTgmY2FuZF90eXBlPWU%3d - **Employer website:** https://southerntrust.hscni.net ## Job Content ### Job details - Branch: Craigavon & Banbridge area (SHSCT) - Location: Trasna House - Directorate: Mental Health & Disability Services - Salary: Band 7 (£47,810 - £54,710) - Contract Type: Permanent - Opening Date: 01/06/26 - Closes: Tue, 16 June 2026 @ 4:00 PM - Interview Dates: TBC ### Notes If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage. “A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026”. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.” Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website. ### JOB DESCRIPTION ### JOB TITLE Team Leader Home Treatment Crisis Response ### BAND 7 ### DIRECTORATE Mental Health and Disability ### INITIAL LOCATION Transa House, Lurgan ### REPORTS TO Home Treatment Co-ordinator ### ACCOUNTABLE TO Head of Service for Unscheduled Care ### JOB SUMMARY The Home Treatment/Crisis Response Team Leaders will provide Leadership, supervision, support and day-to-day management of the Home Treatment/Crisis Response Team. The postholder will have clinical role within the service acting as a role model to other members of staff. The role will encompass facilitating the implementation of the service model, research, practice development, audit and supervision of junior staff. The Team Leader will be responsible for ensuring appropriate induction and training for those employed in the team. The postholder will also be responsible for contributing to the development of performance management and service evaluation systems. This post includes responsibility for partnership working with the Trusts Mental Health Services colleagues as well as providing support to service users and carers. This will involve working collaboratively on a broad range of operational and service development issues. The postholder will promote effective multidisciplinary working and work in partnership with other agencies to deliver a comprehensive range of Home Treatment/Crisis Response services. The postholder will engage in the care management process for the mental health service user if required. ### KEY DUTIES / RESPONSIBILITIES Manage the multidisciplinary team, monitoring the workload of the team ensuring that professional standards are maintained in all areas of practice. Develop and manage staff rotas to include planning for annual leave and other absences and ensuring an adequate skill mix of staff are available to deliver the service effectively. To work in partnership with other team leaders within Home Treatment Crisis Response and allocate resources as required to ensure the service is delivered area wide. Allocate work to team members and supervise the delivery of the range of specific functions within the team; Supervise and maintain the safe custody, control and administration of drugs and take appropriate action/measures which promote safe administration of medicines. Ensure that all resources deployed by the team are specific and based on assessed need, and that they are delivered, monitored and reviewed in line with policy and procedure. Have an overview of all open cases within the team. Record, collate and analyse all information in order to identify a total picture of service user/carer needs. Ensure written plans and risk plans and risk assessments are formulated and delivered and reviewed. Recognise and respect the rights of the service user in their care provided. Ensure the necessary information is available to enable service users to make informed choices in all aspects of their care. Ensure the service meets the needs of the service users’ cultural/religious beliefs, recognising the personal preferences of the patient. Ensure that users and carers are involved in all aspects of the service maintaining privacy/dignity/safety as well as ensuring that they maintain/develop their personal/social support contacts. Ensure the involvement of relatives/friends/advocates in the planning and implementation of patients’ care, if this is the wish of the service user. Be a member of the Trusts Mental Health Management team and attend other meetings and committees as required, deputising for Home Treatment Co-ordinator his/her discretion. Promote collaborative working between locality teams and ensure that consistent advice and consultation is available across teams. Initiate, lead or attend as appropriate any clinical meeting that may be required and ensure that there are effective systems of communication, support and feedback in the team and all relevant stakeholders. Chair the multidisciplinary team clinical and business meetings. Keep up to date with all current and national legislation that affects mental health services and continually update skills in line with professional guidelines. Ensure that own and other practice, within the line management framework, is evident based. Provision of the required induction training for all new members of the Home Treatment/Crisis Response Team. Be responsible for the support, development, supervision and performance review of staff. Work collaboratively with Trust colleagues to identify training needs both unidisciplinary and multidisciplinary within the Home Treatment/Crisis Response Team. Promote the Home Treatment/Crisis Response service by facilitating a learning environment and liaise with staff from training institutions where appropriate. Provide perceptors and mentors for students on placement with the team and ensure that they receive experiences and training in order for them to meet their training needs. Co-ordinate placement of students within the team, ensure the service is an approved/accredited placement area with appropriate support practice supervisors. Participate and lead as appropriate in post qualification training and education. Investigate complaints and serious incidents in keeping with the relevant procedures and produce reports to the required standard. Ensure that self and all staff adhere to relevant codes of conduct and advisory documents published by governing bodies e.g. NMC/NIPEC and NISCC, Trust Policies/Procedures, legislation, DHSSPS Policies and Procedures. Ensure that all professional staff maintain their professional qualifications and registration status. Participate in the development of Service Level Agreements such as to ensure a quality service. Contribute and fully participate in the Trust Corporate and Clinical & Social Care Governance arrangements, including Audit, Re-Audit, Complaints Management Continuous Service Improvement, Risk Management and Life long learning. Attend and contribute to meetings within each professional discipline to discuss contemporary issues and share good practice. Ensure that the service is reviewed, monitored and continuously improved in line with the framework of clinical governance. Participate in the planning process within the Trust so that the Trust Delivery Plan and corporate objectives are responsive to user and care needs. Evaluate all proposed packages of care and ensure that all services specified are available within existing resource constraints and that authorisation is obtained prior to the commitment of resources. Monitor and control the use of any other financial resources deployed by the team. Take responsibility for effective budget and resource management including Human Resources. Support the Administration and Clerical manager in developing systems to support data and performance management requirements. Produce clear, precise and timely reports using the Trust IT systems. Be responsible for managing and resolving difficult or high-risk situations along with or in the absence of the Consultant, taking the appropriate management action. Take an active role in ensuring working conditions are as pleasant as possible and any unpleasant conditions are reported appropriately. Take appropriate steps to reduce harm to self and others. ### HUMAN RESOURCE MANAGEMENT RESPONSIBILITIES The Trust supports and promotes a culture of collective leadership where those who have responsibility for managing other staff: Establish and promote a supportive, fair and open culture that encourages and enables all parts of the team to have clearly aligned goals and objectives, to meet the required performance standards and to achieve continuous improvement in the services they deliver. Ensure access to skills and personal development through appropriate training and support. Promote a culture of openness and honesty to enable shared learning. Encourage and empower others in their team to achieve their goals and reach their full potential through regular supportive conversation and shared decision making. Adhere to and promote Trust policy and procedure in all staffing matters, participating as appropriate in a way which underpins Trust values. ### RAISING CONCERNS - RESPONSIBILITIES The post holder will promote and support effective team working, fostering a culture of openness and transparency. The post holder will ensure that they take all concerns raised with them seriously and act in accordance with the Trust’s ‘Your Right to Raise a Concern (Whistleblowing)’ policy and their professional code of conduct, where applicable. ### PERSONAL AND PUBLIC INVOLVEMENT RESPONSIBILITIES (PPI) Promote and support the implementation of the Trust’s PPI Strategy and ensure all staff are aware of their responsibilities as appropriate to their job role. ### GENERAL REQUIREMENTS ### The post holder will be required to Ensure the Trust’s policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility. Co-operate fully with the implementation of the Trust's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff. ### Adhere at all times to all Trust policies/codes of conduct, including for example Smoke Free policy IT Security Policy and Code of Conduct standards of attendance, appearance and behaviour Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work. Co-operate fully with regard to Trust policies and procedures relating to infection prevention and control. All employees of the Trust are legally responsible for all records held, created or used as part of their business within the Trust including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the \[org name\] policy and procedures on records management and to seek advice if in doubt. Take responsibility for his/her own ongoing learning and development, in order to maximise his/her potential and continue to meet the demands of the post. Represent the Trust’s commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner. This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. It is a standard condition that all Trust staff may be required to serve at any location within the Trust's area, as needs of the service demand. \ ### PERSONNEL SPECIFICATION JOB TITLE AND BAND Team Leader Home Treatment/Crisis Response DEPARTMENT / DIRECTORATE Mental Health and Disability Directorate ### HOURS 37.5 ### Notes to applicants You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form. Please note the Trust reserves the right to use any desirable criteria outlined in Section 3 at shortlisting. You must clearly demonstrate on your application form how you meet the desirable criteria. Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn. ### ESSENTIAL CRITERIA SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below. Factor Criteria Method of Assessment Experience 5 years post qualification experience/skills to include 2 years’ experience at Band 6 or above in Acute or Community Mental Health setting. Shortlisting by Application Form Qualifications/ Registration Nursing – Part 1 (Mental Health) of the live NMC register. OR Social Services – professional Social Work qualification (CQSW, CSS or Diploma in Social Work) and be registered or have proof of having applied for registration with NISCC OR Allied Health Professions – a professional AHP qualification and registered with the Health Professions Council Shortlisting by Application Form Other Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post. Shortlisting by Application Form ### DESIRABLE CRITERIA SECTION 3: these will ONLY be used where it is necessary to introduce additional job related criteria to ensure files are manageable. You should therefore make it clear on your application form how you meet these criteria. Failure to do so may result in you not being shortlisted Factor Criteria Method of Assessment Experience Knowledge and understanding of quality improvement, governance and risk management issues. Knowledge of the current developments, regionally and locally in mental health services. Ability to manage and supervise staff. Demonstrate ability to lead and motivate a team. Ability to work effectively as part of multidisciplinary team. Effective planning & organisational skills to meet the needs of the post in full. Effective communications skills to meet the needs of the post in full. Ability to identify solutions to problems and implement them effectively. Ability to work to tight timescales whilst meeting targets. Demonstrate a commitment to the provision of high quality and safe services with an ability to drive a culture of continuous improvement. Flexibility with regard to working arrangements to meet the demands of the post. Interview Stage As part of the Recruitment & Selection process it may be necessary for the Trust to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed. Successful applicants may be required to attend for a Health Assessment ### THE TRUST IS AN EQUAL OPPORTUNITIES EMPLOYER All staff are expected to display the HSC Values at all times ## Job Details Branch: Craigavon & Banbridge area (SHSCT) Location: Trasna House Directorate: Mental Health & Disability Services Salary: Band 7 (£47,810 - £54,710) Contract Type: Permanent Opening Date: 01/06/26 Closes: Tue, 16 June 2026 @ 4:00 PM Interview Dates: TBC Notes: If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage. “A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026”. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.” Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website. ## Job Description The Home Treatment/Crisis Response Team Leaders will provide Leadership, supervision, support and day-to-day management of the Home Treatment/Crisis Response Team. The postholder will have clinical role within the service acting as a role model to other members of staff. The role will encompass facilitating the implementation of the service model, research, practice development, audit and supervision of junior staff. The Team Leader will be responsible for ensuring appropriate induction and training for those employed in the team. The postholder will also be responsible for contributing to the development of performance management and service evaluation systems. This post includes responsibility for partnership working with the Trusts Mental Health Services colleagues as well as providing support to service users and carers. This will involve working collaboratively on a broad range of operational and service development issues. The postholder will promote effective multidisciplinary working and work in partnership with other agencies to deliver a comprehensive range of Home Treatment/Crisis Response services. The postholder will engage in the care management process for the mental health service user if required. ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.