# SHSCT Day Clinical Centre Manager Band 7 > NHS job listing from Job Clerk for Southern Health and Social Care Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/shsct-day-clinical-centre-manager-band-7/81021b22-6e66-4f65-80ed-9cc193b9ef43 - **Markdown:** https://www.jobclerk.com/job/shsct-day-clinical-centre-manager-band-7/81021b22-6e66-4f65-80ed-9cc193b9ef43.md ## Summary - **Status:** Live - **Employer:** Southern Health and Social Care Trust - **Location:** Daisy Hill Hospital - **Workplace type:** onsite - **Profession:** Manager - **Grade:** Band 7 - **Salary:** £47,810 - £54,710 - **Contract type:** Permanent - **Closing date:** 2026-09-09T15:00:00.000Z - **Posted:** 2026-08-26T15:30:29.603Z - **Source information URL:** https://jobs.hscni.net/Job/48879/shsct-day-clinical-centre-manager-band-7 - **Application URL:** https://jobs-app.hscni.net/sap/bc/webdynpro/sap/hrrcf_a_posting_apply?PARAM=cG9zdF9pbnN0X2d1aWQ9MDA1MDU2OTMyMzU0MUZFMUE4QUIxMjIzRjIzMDI3RUEmY2FuZF90eXBlPWU%3d - **Employer website:** https://southerntrust.hscni.net ## Job Content ### Job details - Branch: Daisy Hill Hospital, Newry (SHSCT) - Location: Daisy Hill Hosp-Main Building - Directorate: Adult Community and Acute Services - Salary: Band 7 (£47,810 - £54,710) - Contract Type: Permanent - Opening Date: 26/08/26 - Closes: Wed, 09 September 2026 @ 4:00 PM - Interview Dates: TBC ### Notes If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage. “A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026”. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.” Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website . ### JOB DESCRIPTION ### JOB TITLE Day Clinical Centre Manager ### BAND 7 ### DIRECTORATE Medicine and Unscheduled Care ### LOCATION Day Clinical Centre, Daisy Hill Hospital ### REPORTS TO Assistant Service Manager – DHH General Medicine ### ACCOUNTABLE TO Head of Service – DHH General Medicine, Renal Medicine and Rheumatology The Daisy Hill Day Clinical Centre (DCC) provides planned outpatient treatments such as intravenous (IV) biologic treatments; blood, magnesium and iron transfusions; and venesections for conditions like arthritis and inflammatory bowel disease. DCC also facilitates planned day case procedures such as DC cardioversions, biopsies and fibro-scans. The post holder will also be required to manage patients who require a consultant-led review/ follow-up investigations post discharge, which in turn, helps reduce hospital readmission rates and improves patient safety, experience and satisfaction. ### JOB SUMMARY The post holder provides advanced, autonomous nursing care and leadership within the unit. The role combines clinical expertise, service development, patient education, and multidisciplinary collaboration across a number of medical specialty services. The post holder will ensure effective and safe day to day operational management of the unit. The post holder is expected to carry out all relevant forms of care and procedures for which they are competent to practice without a direct supervision. The post holder will also ensure the development of a collaborative approach across multiple specialties to support the development of referral and treatment pathways that will complement the enhancement of ambulatory and same day emergency care pathways on the DHH site. The post holder will also work closely with the Assistant Service Manager to further develop service provision within the unit with a clear focus on patient safety, service quality and timely provision of care. ### KEY DUTIES / RESPONSIBILITIES ### CLINICAL PRACTICE Act as an autonomous nursing clinical practitioner within a nurse provided service, undertaking advanced holistic assessment at key points in the patient pathway as required. This could include physical, emotional, psychological and social needs and the development of appropriate plans of care; Provide continuous ongoing assessment of information and support needs of patients, carers and families, signposting to other sources of information and support, referring to other specialty services when required; Develop, deliver and evaluate new models of review, which are risk weighted and needs tailored to maximise benefit to patients and the service; Triage all referrals to the unit ensuring that only planned outpatient treatment and day case procedures with the agreed scope of practice are delivered in the unit; Act as resources to all registered nurses working in the unit on matter related to the forms of care, treatment and procedures delivered within the unit ensuring that nursing staff have available to them current, relevant and evidence based information on which to base their nursing decisions; Maintain awareness of patients starting systematic therapies or biologics, including monitoring, counselling and safety assessments; Liaise and collaborate with the multidisciplinary team across medical specialties to maintain the continued delivery of holistic care to patients; Play a key role in the multidisciplinary team, consistent with the roles outlined in the Improving Outcomes Guidelines, including contributing to service improvement within the team; Establish systems and processes to ensure effective communication and continuity of patient care; To engage regionally and nationally in the development and implementation of multi-professional standards and clinical management guidelines for the care of patients attending the unit; Advocate for patients and ensure that their views inform service development; Implement and monitor compliance with clinical standards to measure the outcome of prescribed care; Maintain, track and improve Nursing Quality Indicators applicable to the unit; Ensure a safe environment for patient care, underpinned by best practice guidelines and Health and Safety policies, including the use of risk assessment and the development of action plans to mitigate/ eliminate identified risks; Undertake quality assurance audits on an agreed basis to establish patient satisfaction; Have a flexible approach to own working hours in direct relation to service delivery needs. ### EVIDENCE-BASED PRACTICE Promote a culture of research and evidence-based practice within the unit to enhance person-centred care; Maintain and develop competency in facilitating a wide range of critical enquiry techniques to support the development of reflection in and on practice; Maintain awareness of current developments related to the various specialties that interface with the unit and the implications these developments may have on their nursing practice; Create and maintain a working environment conducive to research and practice development, encouraging staff within the unit to participate in specific aspects of research related to nursing care using approved methods; Maintain and develop competency in facilitating a wide range of critical enquiry Ensure evidence-based care is provided to agreed standards within the unit; Act as a change agent, developing clinically effective practice through the effective utilisation and integration of recognised best practice; Participate in developing, implementing and monitoring policies, procedures and protocols; Create an environment which supports a culture of life-long learning and reflective practice for all staff; Ensure systems and processes are in place to support effective mentoring and peer-to-peer learning. ### COMMUNICATION Role model excellent advanced communication skills and expertise in patient education and information giving; Demonstrate excellent multi-professional communication skills; Demonstrate skills in conflict resolution and competent negotiation skills when dealing with difficult or challenging situations / behaviour; Be present at and actively participate in meetings as appropriate, disseminating any organisational/nursing information to others, and to represent nursing views as necessary at these meetings; Chair meetings as appropriate promoting open communication and participation. ### SERVICE DEVELOPMENT AND IMPROVEMENT Promote a culture of continuous quality improvement through the use of audit, patient/client feedback and reflection on practice by self and other members of the team; Work in partnership with a range of clinicians and managers in the planning or development of own service promoting the involvement of patients/clients and carers; Play an integral role in the development and improvement of services within the unit to ensure that they are efficient, effective and comply with best practice service standards; Review processes /practices including those within the ward to support patients/clients to improve their own health and well-being; Review processes/practices to ascertain if there are better ways of working within the ward/department to enhance patient/client care, service delivery and deliver required efficiencies; ### LEADERSHIP, QUALITY AND GOVERNANCE Act as a visible leader within the unit; Provide leadership that enables professional decision making and effective team working; Empower and enable staff to contribute to the delivery of high quality person-centred care; Support clinical expertise of nurses within the unit by role modelling evidence-based person-centred care; Promote, develop and facilitate a learning culture within the unit; Promote equality of opportunity for all, in accordance with HSC Trust Equality Opportunity Policy; Lead and participate in annual staff appraisal/development review, ensuring effective implementation of the Knowledge and Skills Framework (DH, 2004); Lead and participate in learning needs analysis and facilitate annual personal development plans for the nursing team; Lead and participate in orientation and induction programmes for staff within the unit; Lead, support and develop nursing health care support workers within the unit; Promote a person-centred culture to facilitate good staff relationships and morale among staff; Contribute to the education commissioning process for nursing staff; Work in partnership with the Nursing Workforce and Education Team to ensure that nursing staff have access to commissioned courses to support the professional and personal development; Ensure supervision and mentorship is embedded for pre and post registration students, registered nurses and health care support workers, as appropriate; Challenge appropriately and confidently where standards of care fall below that which the Nurse Manager would expect; Locally resolve any concerns or complaints of patients or others where possible by early intervention, and to investigate formal written complaints in line with the HSC Model Handling of Complaints Procedure, forwarding a response to the Assistant Service Manager (ASM) in the timeframe required; Work with the ASM to develop action plan using lessons learned from complaints and incidents; Manage poor performance and practice of staff in line with SHSCT Trust policies; Ensure appropriate delegation to nurses and monitoring of outcomes for effective care/service delivery; Manage and report accidents, incidents or hazards according to SHSCT policies and procedures; ### FINANCIAL RESOURCE MANAGEMENT Contribute to budget management within the ward/department, to ensure services are managed in accordance with yearly financial instructions; Participate in multi-professional procurement processes to ensure appropriate selection of products which meet relevant quality and safety standards; Deliver a safe and effective service within allocated resources, ensuring the resources are used to maximum effect; Monitor budgetary performance, develop and implement action plans, organise the necessary resources and monitor outcomes; Adhere to financial policies and procedures, particularly Standing Financial Instructions, Authorisation Frameworks, Procurement Legislation and associated processes, and Prompt Payment Code; Adhere to HSC Trust financial controls and fraud awareness principles (e.g. verification of authenticity / accuracy of the Staff-in-Post records); Adhere to HSC Trust systems for effectively managing stock and safeguarding fixed assets; Promote the principles of good governance and protects the ward/department from financial risk, particularly in respect of patient/client monies and property and charitable funds. Display managerial and organisational skills to ensure that products required for patient/client care/treatment are procured in timely fashion and demonstrate value for money. Show a commitment to effectively manage resources and achieve statutory financial targets. ### STAFF MANAGEMENT Ensure nurses working in the unit are professionally qualified and registered with the NMC; Ensure nurses working in the unit achieve compliance with statutory and mandatory training requirements; Liaise with the Lead Nurse and the Divisional Nurse on all professional nursing issues; Ensure processes are in place to manage sickness/absenteeism and take appropriate action in line with HSC Trust policies; Promote the health and well-being of staff and observe for any signs of ill health or stress factors in staff assigned to the area and take appropriate action in line with HSC Trust policies and NMC guidelines; Adhere to good rostering practices in managing duty rotas, annual leave and study leave to ensure adequate nursing cover and appropriate skill mix at each shift; Participate in the recruitment and selection of staff, up to and including Band 6. ### HUMAN RESOURCE MANAGEMENT RESPONSIBILITIES The Trust supports and promotes a culture of collective leadership where those who have responsibility for managing other staff: Establish and promote a supportive, fair and open culture that encourages and enables all parts of the team to have clearly aligned goals and objectives, to meet the required performance standards and to achieve continuous improvement in the services they deliver. Ensure access to skills and personal development through appropriate training and support. Promote a culture of openness and honesty to enable shared learning. Encourage and empower others in their team to achieve their goals and reach their full potential through regular supportive conversation and shared decision making. Adhere to and promote Trust policy and procedure in all staffing matters, participating as appropriate in a way which underpins Trust values. ### RAISING CONCERNS - RESPONSIBILITIES The post holder will promote and support effective team working, fostering a culture of openness and transparency. The post holder will ensure that they take all concerns raised with them seriously and act in accordance with the Trust’s ‘Your Right to Raise a Concern (Whistleblowing)’ policy and their professional code of conduct, where applicable. The post holder will, in the event of a concern being raised with them, ensure that it is managed correctly under the Trust’s ‘Your Right to Raise a Concern (Whistleblowing)’ policy and ensure feedback/learning is communicated at individual, team and organisational level. ### ENVIRONMENTAL CLEANLINESS Maintain a safe and clean environment for staff, patients/clients and visitors by ensuring compliance with legislation, policies and protocols including health and safety, healthcare associated infection, risk management and critical incident reporting. Ensure that “departmental” audits are undertaken at the required frequency levels and leading the audits or delegating responsibility to an appropriate member of staff. Ensure staff awareness of environmental issues and take appropriate action as per HSC Trust policy. Participate in the analysis, assessment and management of actual and potential risks to health and well-being. Ensure safe and effective use of equipment as per HSC Trust policy. Ensure near misses, incidents, accidents and faulty devices are recorded, reported, investigated and learning disseminated as per HSC Trust policy. Maintain a Risk Register incorporating generic clinical and non-clinical risks in the ward/department as per HSC Trust policy ### PERSONAL AND PUBLIC INVOLVEMENT RESPONSIBILITIES (PPI) Promote and support the implementation of the Trust’s PPI Strategy and ensure all staff are aware of their responsibilities as appropriate to their job role. Involve patients, clients, carers and the wider community where relevant, in developing, planning, delivering and evaluating our services in a meaningful and effective way, as part of the Trust’s ongoing commitment to Personal Public Involvement (PPI) and Co-Production. Further information is available at engage.hscni.net ### GENERAL REQUIREMENTS ### The post holder will be required to Ensure the Trust’s policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility. Co-operate fully with the implementation of the Trust's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff. ### Adhere at all times to all Trust policies/codes of conduct, including for example Smoke Free policy IT Security Policy and Code of Conduct standards of attendance, appearance and behaviour Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work. Co-operate fully with regard to Trust policies and procedures relating to infection prevention and control. All employees of the Trust are legally responsible for all records held, created or used as part of their business within the Trust including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the Trust’s policy and procedures on records management and to seek advice if in doubt. Take responsibility for his/her own ongoing learning and development, in order to maximise his/her potential and continue to meet the demands of the post. Represent the Trust’s commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner. This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. It is a standard condition that all Trust staff may be required to serve at any location within the Trust's area, as needs of the service demand. ### PERSONNEL SPECIFICATION ### DEPARTMENT / DIRECTORATE ### SALARY As per Agenda for Change (AfC) Terms and Conditions ### HOURS Fixed work Pattern Monday to Friday, 08:00-16:00 37.5 Hours ### Notes to applicants You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form. Please note the Trust reserves the right to use any desirable criteria outlined in Section 3 at shortlisting. You must clearly demonstrate on your application form how you meet the desirable criteria. Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn. ### ESSENTIAL CRITERIA SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below. Factor Criteria Method of Assessment Experience Have a recognised nursing degree and AND 6 years post-registration experience at Band 5 or above within an acute hospital based setting delivering planned outpatient treatments such as intravenous (IV) biologic treatments; blood, magnesium and iron transfusions; and venesections for conditions like arthritis and inflammatory bowel disease. OR Have a recognised nursing degree and AND 3 years post-registration experience at Band 6 or above within an acute hospital based setting Have 5 years post registration experience including 3 years at a Band 6 or above within an acute hospital based setting Shortlisting by Application Form Qualifications/ Registration Registered Nurse (Adult) on Part 1 of the live NMC Register Other Proven track record in having taken responsibility for the management of a ward/ department Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post. SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage: Skills / Abilities Provide evidence of continuous personal and professional development. Be conversant with current professional issues in relation to nursing. Ability to effectively manage an operational team to endure positive outcomes for patients/clients. Provide evidence of maintaining and monitoring standards, which have enhanced the patient/client experience of care. Ability to influence and manage change, including the promotion of evidence based practice. Have effective communication skills to meet the needs of the post in full. Demonstrate ability to work effectively as part of a multi-disciplinary team. Interview Knowledge Have sound knowledge of changing trends within health and social care within Medicine and Unscheduled Care Candidates who are shortlisted for interview will need to demonstrate at interview that they have the required competencies to be effective in this demanding leadership role. The competencies concerned are set out in the NHS Healthcare Leadership Model, details of which can be found at http://www.leadershipacademy.nhs.uk/resources/healthcare-leadership-model. Particular attention will be given to the following dimensions: Inspiring shared purpose Leading with care Evaluating information Connecting our service Sharing the vision Engaging the team Holding to account Developing capability Influencing for results. As part of the Recruitment & Selection process it may be necessary for the Trust to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed. ### THE TRUST IS AN EQUAL OPPORTUNITIES EMPLOYER ### Successful applicants may be required to attend for a Health Assessment can expect to be placed at the minimum point of the pay scale, although a higher starting salary, within the range of the pay band may be available if the person appointed has experience relevant & equivalent to the post. If the successful candidate is an existing HSC employee moving to a higher band, AfC Pay on Promotion will apply. are able to request Flexible Working from the 1st day of their employment. A number of flexible working provisions are offered by all HSC Organisations including Full-time working, Fixed working patterns, Part-time working, Flexi-time, Compressed/elongated hours, Average hours working patterns, Term-time working, Job-share or Homeworking for some or all of the working pattern, depending on the role being undertaken. Successful applicants are encouraged to discuss with their manager what Flexible Working provisions may be available in the role they are taking up, prior to commencing employment, to help them achieve a positive Work/Life Balance. ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.