# Short Term Services Support Worker

> NHS job listing from Job Clerk for Torbay and South Devon NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/short-term-services-support-worker/3f21fc13-250e-47c6-a9f7-9fd010d51937
- **Markdown:** https://www.jobclerk.com/job/short-term-services-support-worker/3f21fc13-250e-47c6-a9f7-9fd010d51937.md

## Summary

- **Status:** Live
- **Employer:** Torbay and South Devon NHS Foundation Trust
- **Town:** Torquay
- **Region:** South West
- **Country:** England
- **Profession:** Healthcare support worker
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum pro rata
- **Contract type:** Permanent: 7 day service
- **Employment type:** Part time, Flexible working, 30 hours per week (Shift patterns are 08:00-14:00 and 16:00-22:00 including bank holidays and weekends)
- **Closing date:** 2026-06-10T23:59:00.000Z
- **Posted:** 2026-05-27T12:43:22.199Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Devon/Torbay_South_Devon/Torbay_South_Devon_NHS_Foundation_Trust/Support_Worker/Support_Worker-v8039704
- **Application URL:** https://apps.trac.jobs/job-advert/8039704?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.torbayandsouthdevon.nhs.uk

## Job Content

### Job overview

Our short-term services are recruiting for a Support Worker to join our team on a part-time (30hrs) permanent contract were you will provide care and support to people in the community with a focus on maximising independence, and delivering a high standard of care to a variety of people, this can also include end of life care.

Following a period of acute ill health or hospitalisation, you will undertake short term care as defined in care & short term service plans or delegated task from Therapist/Nurses, and contribute to the assessment process and ongoing monitoring and review of peoples goals and reporting any changes to a persons medical condition.

This is an exciting development of services to help prevent avoidable hospital admissions working alongside intermediate care teams and other community teams.

### Main duties of the job

- You will be working as part of a team, this will include lone working within the community.
- You will be working across Torbay and South Devon to provide integrated health and social care.  Working closely with other organisations.
- Provide support to service users with personal care, domestic care, social needs and clinical needs in accordance with the care plan, and within the limits of own competencies and responsibilities
- To observe and evaluate the service users response to the care plan and communicate changes in need and/or circumstances to the appropriate member of the service in a timely manner
- Provide a flexible service which will include shift patterns between 0800 hrs and 2200 hrs, 7 days a week
- Provide reports on service users using the service IT system , while complying with the Trust Policies and Procedures
- Contribute to a safe working environment for self and others and report situations on accordingly in line with Trust Policies and Procedures and other partner organisations
- Undertake training relevant to the post and in line with personal development and review
- During times of reduced work to provide support to other teams linked with the service

### Detailed job description and main responsibilities

- Assist and promote independent social and living skills including the provision of a range of tasks, for example: involving assistance with mobility, personal care, bathing, dressing/undressing; continence, nutrition, hydration and prompting, monitoring and administration of medication where required, in line with local policies
- Therapeutic moving and handling skills – often with the need for prolonged physical effort. Will include frequent use of wide range of moving & handling equipment
- To undertake specific clinical tasks as delegated once undertaken relevant training and deemed competent. These will include baseline observations and investigations, simple wound care and like for like dressings management. To be able to recognise deteriorating physical health, use clinical/physiological observations to assist in assessment and escalate using early warning score and SBAR as required
- To be able to follow goal plans and use observational skills to evaluate and modify interventions in order to participate in the reablement of people, engaging them as an active part of the process
- To be able to fit and adjust community equipment to people and their environment
- Teach people the correct use of specialist equipment
- To feedback to team or clinical leads any outcomes, concerns, progress, deterioration with regard to the achievement of the set goals
- To form professional relationships with people and communicate effectively with them, as well as with team members, families, carers and others. This will involve using a range of communication skills and the ability to manage any barriers to effective communication
- To ensure that patients, relatives, carers and professionals are kept fully informed of progress following intervention. Due to the diverse and complex nature of the caseload, this requires the ability to communicate complex information to meet a range of levels in understanding, and to overcome such barriers as, e.g. hearing loss, cognitive impairment, dysphasia, pain, fear, social and cultural differences
- To contribute towards ensuring a safe working environment for self and others and report on situation of potential risk, working with local policies and procedures
- Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff. To seek advice and supervision from Team or Clinical Lead as necessary to ensure appropriate patient management and care
- To be aware of, and act upon, local health and safety policies, including the prompt recording of any accident, incident, or other untoward event involving self, patients or other staff

Full vacancy details can be found on the attached Job Description and Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Please note: This role is not eligible for sponsorship under the UK Home Office Skilled Worker visa route, due to the increased salary threshold introduce in early May 2025. Therefore, we are only able to consider applications from individuals who already have the right to work in the UK.

## Job Details

Our short-term services are recruiting for a Support Worker to join our team on a part-time (30hrs) permanent contract were you will provide care and support to people in the community with a focus on maximising independence, and delivering a high standard of care to a variety of people, this can also include end of life care.

Following a period of acute ill health or hospitalisation, you will undertake short term care as defined in care & short term service plans or delegated task from Therapist/Nurses, and contribute to the assessment process and ongoing monitoring and review of peoples goals and reporting any changes to a persons medical condition.

This is an exciting development of services to help prevent avoidable hospital admissions working alongside intermediate care teams and other community teams.

## Job Description

You will be working as part of a team, this will include lone working within the community.

You will be working across Torbay and South Devon to provide integrated health and social care. Working closely with other organisations.

Provide support to service users with personal care, domestic care, social needs and clinical needs in accordance with the care plan, and within the limits of own competencies and responsibilities

To observe and evaluate the service users response to the care plan and communicate changes in need and/or circumstances to the appropriate member of the service in a timely manner

Provide a flexible service which will include shift patterns between 0800 hrs and 2200 hrs, 7 days a week

Provide reports on service users using the service IT system , while complying with the Trust Policies and Procedures

Contribute to a safe working environment for self and others and report situations on accordingly in line with Trust Policies and Procedures and other partner organisations

Undertake training relevant to the post and in line with personal development and review

During times of reduced work to provide support to other teams linked with the service

## Responsibilities

Assist and promote independent social and living skills including the provision of a range of tasks, for example: involving assistance with mobility, personal care, bathing, dressing/undressing; continence, nutrition, hydration and prompting, monitoring and administration of medication where required, in line with local policies

Therapeutic moving and handling skills – often with the need for prolonged physical effort. Will include frequent use of wide range of moving & handling equipment

To undertake specific clinical tasks as delegated once undertaken relevant training and deemed competent. These will include baseline observations and investigations, simple wound care and like for like dressings management. To be able to recognise deteriorating physical health, use clinical/physiological observations to assist in assessment and escalate using early warning score and SBAR as required

To be able to follow goal plans and use observational skills to evaluate and modify interventions in order to participate in the reablement of people, engaging them as an active part of the process

To be able to fit and adjust community equipment to people and their environment

Teach people the correct use of specialist equipment

To feedback to team or clinical leads any outcomes, concerns, progress, deterioration with regard to the achievement of the set goals

To form professional relationships with people and communicate effectively with them, as well as with team members, families, carers and others. This will involve using a range of communication skills and the ability to manage any barriers to effective communication

To ensure that patients, relatives, carers and professionals are kept fully informed of progress following intervention. Due to the diverse and complex nature of the caseload, this requires the ability to communicate complex information to meet a range of levels in understanding, and to overcome such barriers as, e.g. hearing loss, cognitive impairment, dysphasia, pain, fear, social and cultural differences

To contribute towards ensuring a safe working environment for self and others and report on situation of potential risk, working with local policies and procedures

Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff. To seek advice and supervision from Team or Clinical Lead as necessary to ensure appropriate patient management and care

To be aware of, and act upon, local health and safety policies, including the prompt recording of any accident, incident, or other untoward event involving self, patients or other staff

Full vacancy details can be found on the attached Job Description and Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Please note: This role is not eligible for sponsorship under the UK Home Office Skilled Worker visa route, due to the increased salary threshold introduce in early May 2025. Therefore, we are only able to consider applications from individuals who already have the right to work in the UK.

## Person Specification

### Specific Skills

**Essential**

- Experience of working in a caring environment
- Able to demonstrate an understanding of the rights of the Service User
- Able to demonstrate a commitment to working with older adults
- Able to demonstrate an understanding of health and safety and safeguarding issues

**Desirable**

- Experience of working in community setting and lone working
- Previous experience of working in a multidisciplinary team
- Experience of updating service users’ plans
- Experience of working within and applying safeguarding adults’ procedures
- Experience of working with a rehabilitation ethos
- Experience of working with people at end of life

### Knowledge and experience

**Essential**

- Able to demonstrate a good level of literacy, numeracy, verbal and written skills, including record keeping skills
- Demonstrate skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
- Excellent Interpersonal and communication skills
- Able to communicate with individuals of varying levels of understanding

**Desirable**

- Ability to assist service users in the activities of daily living whilst promoting independence
- Knowledge/understanding of equipment used to promote independence.
- Ability to carry out safe practice when moving and handling users and equipment.
- Understanding of relevant health and safety legislation for moving and handling

### Qualifications and training

**Essential**

- Experience of personal care and/or clinical procedures, to NVQ2 level qualification OR equivalent knowledge
- Basic IT Skills – Microsoft Word, Outlook, Excel

**Desirable**

- NVQ3 or QCF or Diploma Level 3 in Health & Social Care
- Basic Food Hygiene Certificate

### Requirements due to work environment/conditions

**Essential**

- Ability to work flexibly including unsocial hours and shift patterns including weekends and Bank Holidays
- Have full UK driving licence and access to a vehicle

## Documents

- [community support worker rapid response job description (pdf, 544.5kb)](https://www.healthjobsuk.com/documents?vdoc=10328160)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
