# Shop Volunteer - Reaside

> NHS job listing from Job Clerk for Birmingham and Solihull Mental Health NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/shop-volunteer-reaside/914e5d45-55b5-4862-8fc6-90412f020bd8
- **Markdown:** https://www.jobclerk.com/job/shop-volunteer-reaside/914e5d45-55b5-4862-8fc6-90412f020bd8.md

## Summary

- **Status:** Live
- **Employer:** Birmingham and Solihull Mental Health NHS Foundation Trust
- **Location:** Little Bromwich Centre
- **Workplace type:** onsite
- **Profession:** Volunteer
- **Contract type:** Voluntary
- **Employment type:** Part time - 12 hours per week (Monday, Tuesday, Wednesday and Friday 3 hours a day)
- **Closing date:** 2026-09-27T22:59:00.000Z
- **Posted:** 2026-08-25T14:30:55.288Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Birmingham_Black_Country/Birmingham/Birmingham_Solihull_Mental_Health_NHS_Foundation_Trust/Volunteer/Volunteer-v8254094
- **Application URL:** https://apps.trac.jobs/job-advert/8254094?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.bsmhft.nhs.uk

## Job Content

### Job overview

To assist the shop worker in processing sales for staff and service users in the internal residents shop. To keep the shop well stocked and clean and tidy.

### Main duties of the job

You will support the OT Shop Assistant Role to operationally deliver the residents shop by:

- Undertaking counter duties
- Using the till to record sales (till training will be offered)
- Rotate stock and filling shelves
- Identify and ordering stock
- Managing till floats and sales cash
- Working alongside clinicians supporting service users in a worker role

Communication

- To talk to service users in the line of your duties, who often exhibit challenging behaviour and communicate with them in a way that respects their views, aspirations, autonomy and culture.
- To demonstrate respect to professional colleagues.
- To develop therapeutic relationships with service users in the worker role under supervision.
- To provide advice and support to customers using the residents shop
- To explain and promote the role of OT and the service; contribute to raising the profile of the service.
- To build relationship with stock providers

Professional Ethics

- At all times to conduct self in a professional manner
- Adhere to financial policies and procedures
- To respect the individuality, values, cultural and religious diversity of service users, and contribute to the provision of a service sensitive to these needs

### Detailed job description and main responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

### Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Skills

**Essential**

- Demonstrates knowledge of customer service
- Basic numeracy and literacy skills
- Evidence of good working relationships

## Documents

- [job description (pdf, 232.6kb)](https://www.healthjobsuk.com/documents?vdoc=10566918)
- [person specification (pdf, 232.6kb)](https://www.healthjobsuk.com/documents?vdoc=10566919)
- [everyday behaviours guide (pdf, 159.9kb)](https://www.healthjobsuk.com/documents?edoc=2415)
- [recruitment fraud and fees notice (pdf, 280.6kb)](https://www.healthjobsuk.com/documents?edoc=3094)
- [artificial intelligence (ai) statement (pdf, 272.6kb)](https://www.healthjobsuk.com/documents?edoc=3095)
- [recruitment equality, diversity and inclusion statement (pdf, 288.6kb)](https://www.healthjobsuk.com/documents?edoc=3096)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.