# Sexual Health Service Administrator > NHS job listing from Job Clerk for Dorset Healthcare University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/sexual-health-service-administrator/db772c8b-b83d-412d-af36-4a3b0f449aa8 - **Markdown:** https://www.jobclerk.com/job/sexual-health-service-administrator/db772c8b-b83d-412d-af36-4a3b0f449aa8.md ## Summary - **Status:** Live - **Employer:** Dorset Healthcare University NHS Foundation Trust - **Town:** Poole - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (12pm-8pm Monday and 9am-5pm Tuesday- Friday) - **Closing date:** 2026-07-08T23:59:00.000Z - **Posted:** 2026-06-24T13:43:19.723Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Dorset/Bournemouth/Dorset_HealthCare_University_NHS_Foundation_Trust/Sexual_Health_Administrators/Sexual_Health_Administrators-v8086915 - **Application URL:** https://apps.trac.jobs/job-advert/8086915?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.dorsethealthcare.nhs.uk ## Job Content ### Job overview We are looking for a full-time Sexual Health Service Administrator to join the team at Sexual Health Dorset, supporting the delivery of a professional, confidential and patient-focused sexual health service across Dorset. - To provide comprehensive administrative support to the sexual health service. - To support the Team Lead and Clinical Lead Nurse to ensure effective delivery of the sexual health service. - To be a point of contact for the sexual health team and external agencies. - To be the first point of contact for patients wishing to make appointments or enquiries and deal with appropriately. ### Main duties of the job Resolve any patient issues locally, escalating to the Admin team lead or Lead Clinical Nurse as appropriate. Ensure a friendly, courteous, and efficient service is consistently provided to patients. Maintain effective working relationships internal and external to the Trust including NHS and non-NHS organisations. The post holder will be mainly office based and have contact with the public through a range of medium including face to face. Assist in the maintenance of accurate patient information on the sexual health patient record system, including inputting of referrals, scanning in relevant documents and completing data quality checking. Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful. Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. ### Detailed job description and main responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.   We understand that using AI can be a useful and supportive tool when completing your application.  However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidate’s individuality, and it becomes much harder to get a sense of who you are and your authentic experience.  If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety.  If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.   As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact \[email protected\] ## Job Details We are looking for a full-time Sexual Health Service Administrator to join the team at Sexual Health Dorset, supporting the delivery of a professional, confidential and patient-focused sexual health service across Dorset. To provide comprehensive administrative support to the sexual health service. To support the Team Lead and Clinical Lead Nurse to ensure effective delivery of the sexual health service. To be a point of contact for the sexual health team and external agencies. To be the first point of contact for patients wishing to make appointments or enquiries and deal with appropriately. ## Job Description Resolve any patient issues locally, escalating to the Admin team lead or Lead Clinical Nurse as appropriate. Ensure a friendly, courteous, and efficient service is consistently provided to patients. Maintain effective working relationships internal and external to the Trust including NHS and non-NHS organisations. The post holder will be mainly office based and have contact with the public through a range of medium including face to face. Assist in the maintenance of accurate patient information on the sexual health patient record system, including inputting of referrals, scanning in relevant documents and completing data quality checking. Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful. Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. ## Responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidate’s individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact \[email protected\] ## Person Specification ### Job Specific **Essential** - Reception or customer care experience - Evidence of ability to effectively communicate at all levels within the organisation both verbally and written - An understanding of the meaning of confidentiality and the requirement for this to be maintained at all times - The post holder will be expected to travel between clinic sites across Bournemouth, Weymouth and satellite clinics within the service in accordance with the Trust Travel Policy providing cross-cover where necessary. **Desirable** - Knowledge of contraception and sexual health services or equivalent experience in an NHS provider service ### Personal Qualities **Essential** - Willingness to learn new or enhance skills - Be flexible and reliable - Ability to work independently and maintain effective working relationships as part of a team **Desirable** - Positive interest in sexual health services, no personal objectives to the full range of sexual health services offered ### Information Technology **Essential** - Experience of using computer systems and good I.T knowledge **Desirable** - Demonstrable experience of using electronic patient information systems to book and manage appointments ### Knowledge, Skills and Training **Essential** - GCSE (or equivalent) Maths and English **Desirable** - NVQ 3 in Business Administration or equivalent experience required ## Documents - [jd&ps (pdf, 570.5kb)](https://www.healthjobsuk.com/documents?vdoc=10403363) - [dbs information (pdf, 22.9kb)](https://www.healthjobsuk.com/documents?edoc=2340) - [staff benefits leaflet (pdf, 316.1kb)](https://www.healthjobsuk.com/documents?edoc=695) - [pay scales from 1 april 2025 (pdf, 44.6kb)](https://www.healthjobsuk.com/documents?edoc=1941) - [applications recruitment flowchart (pdf, 434.1kb)](https://www.healthjobsuk.com/documents?edoc=866) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.