# Service Support Assistant (INTERNAL)

> NHS job listing from Job Clerk for Wye Valley NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/service-support-assistant-internal/a017d61a-bfc5-4345-b9a4-550d47bfdc08
- **Markdown:** https://www.jobclerk.com/job/service-support-assistant-internal/a017d61a-bfc5-4345-b9a4-550d47bfdc08.md

## Summary

- **Status:** Live
- **Employer:** Wye Valley NHS Trust
- **Town:** Hereford
- **Region:** Midlands
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (covers nights and weekends)
- **Closing date:** 2026-07-16T23:59:00.000Z
- **Posted:** 2026-07-02T15:22:13.794Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Hereford/Hereford/Wye_Valley_NHS_Trust/Service_Support/Service_Support-v8116397
- **Application URL:** https://apps.trac.jobs/job-advert/8116397?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.wyevalley.nhs.uk

## Job Content

### Job overview

The post holder works under direct supervision of the clinical site managers on shift. In support of a 24/7 patient flow service undertaking tasks and duties delegated. The main eliminate of the role is to provide specialist cleaning to areas within wye valley trust to minimise the risk of cross contamination.

### Main duties of the job

- Providing 24/7 support to patient flow by maintaining the cleanliness of the environment as and when directed by the clinical site managers
- Complete all audit and quality standards documentation as required
- To maintain a safe working environment e.g. clean office, restocking supplies
- To undertake training as relevant to the role and in line with service development

### Detailed job description and main responsibilities

To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy.

## Job Details

The post holder works under direct supervision of the clinical site managers on shift. In support of a 24/7 patient flow service undertaking tasks and duties delegated. The main eliminate of the role is to provide specialist cleaning to areas within wye valley trust to minimise the risk of cross contamination.

## Job Description

Providing 24/7 support to patient flow by maintaining the cleanliness of the environment as and when directed by the clinical site managers

Complete all audit and quality standards documentation as required

To maintain a safe working environment e.g. clean office, restocking supplies

To undertake training as relevant to the role and in line with service development

## Responsibilities

To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy.

## Person Specification

### Experience

**Essential**

- willing to develop skills and competencies relevant to the role

**Desirable**

- working in a hospital environment or similar environment

### other factors

**Essential**

- fulfil the health@work requirements of the clinical element of the role
- fitness to do the job within manual- handling policy
- concentration required daily e.g ability to deal with occasional exposure to distressing circumstances or emotional events
- flexibility in changing shifts to meet demand of the service

### personal attributes

**Essential**

- personal attitude
- helpful and empathetic manner
- the ability to assimilate information quickly and work with high patient turnover and a pressurised environment on a daily basis
- evidence of proactive time management and multitasking to ensure tasks are completed
- evidence flexible, reliable and responsive to change

### education and qualifications

**Essential**

- secondary education
- english gcse or equivalent

### skills and knowlegde and abilities

**Essential**

- IT literate: email
- able to demonstrate understanding of hygiene standards in a clinical environment
- ability to follow instructions/ work on own
- ability to communicate both verbally and in writing to a wide range of people
- able to communicate routine information that requires fact and persuasive skills, or where there may be barriers to understanding
- organisational skills

## Documents

- [wvt benefits (pdf, 621.7kb)](https://www.healthjobsuk.com/documents?ddoc=1985)
- [229-med-7326244 jdps (pdf, 184.4kb)](https://www.healthjobsuk.com/documents?vdoc=10412076)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.