# Service Manager

> NHS job listing from Job Clerk for Humber Teaching NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/service-manager/66dc5bed-3dae-4f7a-bf53-465bbc604c7c
- **Markdown:** https://www.jobclerk.com/job/service-manager/66dc5bed-3dae-4f7a-bf53-465bbc604c7c.md

## Summary

- **Status:** Live
- **Employer:** Humber Teaching NHS Foundation Trust
- **Location:** Willerby Hill Trust Headquarters
- **Workplace type:** onsite
- **Profession:** Service manager
- **Grade:** Band 8
- **Salary:** £57,528 - £64,750 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-10-27T23:59:00.000Z
- **Posted:** 2026-10-13T11:10:59.942Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/East_Yorkshire/Willerby/Humber_Teaching_NHS_Foundation_Trust/Service_Manager/Service_Manager-v8352558
- **Application URL:** https://apps.trac.jobs/job-advert/8352558?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.humber.nhs.uk

## Job Content

### Job overview

Are you an inspiring and ambitious leader ready to shape the future of community mental health services?

This is an exciting opportunity to play a pivotal role in delivering and developing an innovative Mental Health Neighbourhood Model, helping transform how care is provided to local communities.

We are seeking a dynamic operational leader who thrives on innovation, collaboration, and improvement. If you are passionate about delivering outstanding person-centred care, leading multidisciplinary teams, and driving meaningful service transformation, this could be the ideal next step in your career.

About you: You are an experienced operational leader with a proven track record of delivering service improvements and leading change within complex healthcare environments. You are passionate about improving outcomes for people using mental health services, skilled at building partnerships, and motivated by the opportunity to shape the future of community care.

If you're looking for a role where you can influence system-wide change, develop innovative services, and make a lasting difference to the lives of the people and communities we serve, we'd love to hear from you.

### Main duties of the job

- As the Operational Lead for the Enhanced Mental Health Community Pathway, you will be responsible for ensuring the safe, effective, and high-quality delivery of services across the pathway.
- Working closely with clinical and operational colleagues, you will lead initiatives that improve efficiency, strengthen governance, enhance patient flow, and optimise service delivery. You will balance the demands of day-to-day operational management with the strategic leadership needed to deliver lasting transformation.
- As a visible and credible leader, you will inspire confidence, build engagement, and drive positive change across teams, services, and partner organisations.

### Detailed job description and main responsibilities

For further details with regards to this vacancy please see the attached job description and person specification.

### Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Experience

**Essential**

- Evidence of sound post-registration professional practice
- Evidence of continuing professional development relevant to the professional lead area to advanced level of post-graduate diploma or equivalent knowledge /experiential learning.
- Proven leadership/management experience at an advanced level which has had a positive impact/created change within service delivery/practice
- Organisational networking locally and regionally
- Be able to effectively Chair meetings
- Evidence of managing a budget within set resources
- Ability to work across organisational boundaries, developing and maintaining multi-professional and multi-agency partnerships.

**Desirable**

- Proven experience of developing others through education, mentorship, coaching, teaching, assessing, presentations, publishing

### Skills and Competence

**Essential**

- Able to demonstrate effective communication skills at all levels i.e. strategically and locally.
- Ability to manage own time and projects effectively
- Ability to work within a culture of improving working lives and working time directive
- Ability to lead and motivate staff to embrace change
- Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
- Ability to commute between the various sites
- Ability to attend and complete regular mandatory
- Training for the control and restraint of patients

### Qualifications and Knowledge

**Essential**

- Substantial experience of working and providing operational leadership within a community healthcare setting
- Educated to Masters Level or be able to demonstrate equivalent knowledge or experiential learning/experience
- Detailed understanding of relevant policy, legislation, drivers and their application to clinical / service / organisation e.g. Mental Capacity Act, Health & Safety, Infection Control.
- Full understanding/application of relevant clinical practice/standards/audit within identified service area.
- Basic IT skills.
- Evidence of management, leadership and organisational development issues that have had a positive impact on service delivery
- Member of specialist interest group or network, locally or nationally
- Experience of successful policy implementation and change

**Desirable**

- Advanced management/leadership training/qualification or equivalent experience.
- Member of organisational group/network, locally or nationally.
- Advanced/expert understanding of management, leadership and organisational development
- Be a member of a recognised professional body and hold a current professional registration

## Documents

- [being humber (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2687)
- [staff benefits (pdf, 1.4mb)](https://www.healthjobsuk.com/documents?edoc=2760)
- [recruitment of ex-offenders (pdf, 336.6kb)](https://www.healthjobsuk.com/documents?edoc=2269)
- [application guide & interview tips (pdf, 600.7kb)](https://www.healthjobsuk.com/documents?edoc=3021)
- [job description & person specification (pdf, 224.4kb)](https://www.healthjobsuk.com/documents?vdoc=10694861)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
