# Service Manager > NHS job listing from Job Clerk for Royal Cornwall Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/service-manager/140a678f-9400-43d2-805a-67913288091f - **Markdown:** https://www.jobclerk.com/job/service-manager/140a678f-9400-43d2-805a-67913288091f.md ## Summary - **Status:** Live - **Employer:** Royal Cornwall Hospitals NHS Trust - **Town:** Truro - **Region:** South West - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 8 - **Salary:** £57,528 - £64,750 pa pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, Job share, 37.5 hours per week - **Closing date:** 2026-06-10T23:59:00.000Z - **Posted:** 2026-06-03T13:30:47.022Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cornwall/Truro/Royal_Cornwall_Hospitals_NHS_Trust/Surgery/Surgery-v8056082 - **Application URL:** https://apps.trac.jobs/job-advert/8056082?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.royalcornwall.nhs.uk ## Job Content ### Job overview Reporting to the Group Manager, the Service Manager will support the Clinical Director and Clinical Matron to effectively deliver the integrated clinical, operational and financial performance of the Specialties for which they are responsible. This role is responsible for ensuring national and local access targets are achieved, along with ensuring all aspects of people, performance and financial objectives are delivered as per Specialty business plans. The Service Manager will provide strong leadership at a Specialty level, ensuring that there are appropriate systems and processes in place to deliver objectives and drive forward the service to improve the operational effectiveness. The post holder is expected to provide proactive and visible leadership. Leadership will span four key areas: service leadership, people and personal leadership, quality leadership and collaborative leadership. All leaders are expected to work as part of a cohesive team and, when necessary, to take lead responsibility for corporate issues outside their immediate sphere of responsibility in order to achieve the corporate objectives of the Trust. ### Main duties of the job Provide leadership to the Specialties for which they are responsible and contribute to developing strategic direction. Be accountable for the operational management of the Specialty. Support the Group Manager with the financial performance of the Group with oversight of each specialty allotted to the post, balancing the potentially conflicting demands of budgetary requirements and clinical standards to achieve financial targets. Ensure specialty-level commitment to develop plans to move the Trust to 7/7 working. Report to Group Board meetings on specialty performance. Represent the specialty at local levels, developing partnerships, sharing best practice and integrating this knowledge within the Trust. Participate in the on-call rota for the Trust and be available for onsite weekend working when required. Participate in the 7/7 working rota and the on-call rota for the Trust and be available for weekend working when required. Set an example to other staff through own personal behaviours. ### Detailed job description and main responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. We may be able to offer sponsorship but this is not guaranteed. ## Job Details Reporting to the Group Manager, the Service Manager will support the Clinical Director and Clinical Matron to effectively deliver the integrated clinical, operational and financial performance of the Specialties for which they are responsible. This role is responsible for ensuring national and local access targets are achieved, along with ensuring all aspects of people, performance and financial objectives are delivered as per Specialty business plans. The Service Manager will provide strong leadership at a Specialty level, ensuring that there are appropriate systems and processes in place to deliver objectives and drive forward the service to improve the operational effectiveness. The post holder is expected to provide proactive and visible leadership. Leadership will span four key areas: service leadership, people and personal leadership, quality leadership and collaborative leadership. All leaders are expected to work as part of a cohesive team and, when necessary, to take lead responsibility for corporate issues outside their immediate sphere of responsibility in order to achieve the corporate objectives of the Trust. ## Job Description Provide leadership to the Specialties for which they are responsible and contribute to developing strategic direction. Be accountable for the operational management of the Specialty. Support the Group Manager with the financial performance of the Group with oversight of each specialty allotted to the post, balancing the potentially conflicting demands of budgetary requirements and clinical standards to achieve financial targets. Ensure specialty-level commitment to develop plans to move the Trust to 7/7 working. Report to Group Board meetings on specialty performance. Represent the specialty at local levels, developing partnerships, sharing best practice and integrating this knowledge within the Trust. Participate in the on-call rota for the Trust and be available for onsite weekend working when required. Participate in the 7/7 working rota and the on-call rota for the Trust and be available for weekend working when required. Set an example to other staff through own personal behaviours. ## Responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. We may be able to offer sponsorship but this is not guaranteed. ## Person Specification ### Experience **Essential** - Previous and successful operational management experience gained within the Health sector - Experience of supporting: - transformational change within a complex organisation - the translation of business strategy into operational delivery - the management of operating budgets and delivering financial surplus - leadership and performance management of teams and individuals ### Qualifications **Essential** - Educated to post-graduate degree level - Evidence of continuing professional development ## Documents - [job description (pdf, 182.8kb)](https://www.healthjobsuk.com/documents?vdoc=10345920) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.