# Service Manager- Surgery Division > NHS job listing from Job Clerk for Barts Health NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/service-manager-surgery-division/395953da-ae21-4d3b-99a6-86bce597960f - **Markdown:** https://www.jobclerk.com/job/service-manager-surgery-division/395953da-ae21-4d3b-99a6-86bce597960f.md ## Summary - **Status:** Live - **Employer:** Barts Health NHS Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 8 - **Salary:** £63,665 - £70,887 per annum inc - **Contract type:** 10 months (Although this position is a 10 months fixed-term contract, the actual contract duration will be adjusted to account for the time taken to advertise the post, complete the hiring process, and finalise pre-employment checks. This means the contract will begin when the candidate starts the role and may be slightly shorter than 10 months.) - **Employment type:** Full time, Flexible working, 37.5 hours per week - **Closing date:** 2026-07-30T23:59:00.000Z - **Posted:** 2026-07-16T12:13:01.895Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Barts_Health_NHS_Trust/WXH_Surgery_Cancer_Management/WXH_Surgery_Cancer_Management-v8161153 - **Application URL:** https://apps.trac.jobs/job-advert/8161153?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.bartshealth.nhs.uk ## Job Content ### Job overview The post holder will play a central role in ensuring the delivery of high quality, safe, and compassionate care, and in driving operational excellence and service improvement across both specialties. You will work closely with the Associate General Manger, Clinical Leads, Clinical Nurse Specialists, and senior colleagues across the Trust to deliver national and local performance standards, improve patient pathways, and support service transformation. ### Main duties of the job The Service Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas across the Whipps Cross Site, Key aims are: - Provide timely, efficient and effective operational service management support for all specialities within surgery, assisting the Clinical Director, Lead Clinicians and General Manager to ensure that these services are responsive, innovative and provided to the highest possible clinical and performance standards. - Take forward agreed projects to improve service delivery and patient experience in key areas. - Lead on ensuring that all performance/quality targets are met. - Problem solve as appropriate, and develop and implement lasting solutions in conjunction with clinical colleagues. To be a key member of the Division’s Tier 3 Management Team, taking full responsibility for actions and for keeping other team members fully informed at all times. The post holder will manage a team within the Division. ### Detailed job description and main responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. ## Person Specification ### Other **Essential** - Ability to present complex information clearly including chairing meetings. - Ability to interpret complex information and translate into actionable insight. - Demonstrates innovation in improving services or processes ### Skills **Essential** - Ability to analyse complex data and present information clearly for different audiences. - Ability to communicate complex or sensitive information to a range of stakeholders. - Experience developing and implementing new ways of working. - Ability to manage competing priorities and deliver outcomes within deadlines. - Proficiency in IT systems such as MS Office, Excel, and databases for analysis and reporting. - Evidence of resilience and ability to manage pressure while supporting others. **Desirable** - Advanced Excel or data analysis skills. - Experience leading or supporting change management initiatives. - Experience contributing to clinical governance or quality improvement activities. ### Knowledge **Essential** - Knowledge of key issues affecting NHS acute services including patient flow, performance targets, workforce and financial pressures - Ability to apply knowledge to evaluate and improve service quality. **Desirable** - Experience developing or contributing to business cases and supporting implementation ### Experience **Essential** - Evidence of operational management experience in a busy service environment including managing teams, services, or processes. - Experience coordinating workloads and resources to meet service objectives and deadlines. - Experience monitoring performance and taking corrective action. - Evidence of leading service improvement initiatives from identification through to implementation and evaluation - Experience managing staff performance, wellbeing, and development, and motivating teams to deliver objectives. **Desirable** - Experience managing large teams including workforce planning and performance management. - Experience of budget management including monitoring expenditure and ensuring financial compliance. - Experience using hospital systems such as PAS/EPR. - Experience contributing to or leading cross-organisational or Trust-wide projects. ### Qualifications **Essential** - Educated to degree level in any subject (or equivalent qualification) or demonstrable evidence of working towards this. **Desirable** - Recognised management qualification (e.g. ILM, CMI) or equivalent management experience. ## Documents - [wxh bus route (pdf, 286.3kb)](https://www.healthjobsuk.com/documents?vdoc=10461911) - [job description (pdf, 401.9kb)](https://www.healthjobsuk.com/documents?vdoc=10461910) - [our values and behaviours (pdf, 334.9kb)](https://www.healthjobsuk.com/documents?edoc=1119) - [candidate information pack (pdf, 549.5kb)](https://www.healthjobsuk.com/documents?edoc=2446) - [policy statement on the recruitment of ex-offenders (pdf, 92.0kb)](https://www.healthjobsuk.com/documents?edoc=1120) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.