# Service Improvement Co-ordinator - MSK Therapies

> NHS job listing from Job Clerk for East Sussex Healthcare NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/service-improvement-co-ordinator-msk-therapies/0e2e5c4e-de9e-489e-9867-2400e062ceac
- **Markdown:** https://www.jobclerk.com/job/service-improvement-co-ordinator-msk-therapies/0e2e5c4e-de9e-489e-9867-2400e062ceac.md

## Summary

- **Status:** Live
- **Employer:** East Sussex Healthcare NHS Trust
- **Town:** St Leonards On Sea
- **Region:** South East
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 per annum, pro rata
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-07-23T23:59:00.000Z
- **Posted:** 2026-07-09T09:21:29.386Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/East_Sussex/St_LeonardsonSea/East_Sussex_Healthcare_NHS_Trust/MSK_Therapies/MSK_Therapies-v8076431
- **Application URL:** https://apps.trac.jobs/job-advert/8076431?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.esht.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen to join the MSK Therapies Administration Team as a Service Improvement Co-ordinator. The  post holder will be responsible for ensuring a consistent approach to training, induction, pathways and process, across the MSK Therapies Administration service.

Whilst primarily based at Conquest Hospital, this is a cross site role, and the post holder will be expected to travel between EDGH and CQ, with the occasional requirement to travel to some of our other MSK sites across East Sussex.

### Main duties of the job

The post holder will be responsible for the design and maintenance of the training matrix, administration pathways and standard operating procedures, and will also be responsible for the creation, review and maintenance of all training materials to support the training and development of the administration team.

They will support the development and growth of the service by exploring opportunities for innovation and improvement in order to improve patient experience, service delivery and customer service.

### Detailed job description and main responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

## Person Specification

### Skills

**Essential**

- Ability to work in a team and unsupervised
- Knowledge of MS packages, including MS Word, Excel and Powerpoint
- Ability to deliver training both 1:1 and in a group setting

**Desirable**

- Able to motivate and encourage others

### Experience

**Essential**

- Recent experience working in an administrative role
- Previous experience of providing training and guidance in a similar role
- Demonstratable experience in developing training materials

**Desirable**

- Experience of NHS clinical systems

### Qualifications

**Essential**

- Good level of education including Maths and English
- NVQ Level 4 in administration or proven experience in relevant subject

**Desirable**

- Training qualification of equivalent knowledge/experience

## Documents

- [guidance for applicants - afc (pdf, 152.4kb)](https://www.healthjobsuk.com/documents?edoc=672)
- [jd - service improvement co-ordinator - msk therapies (pdf, 224.6kb)](https://www.healthjobsuk.com/documents?vdoc=10368247)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.