# Senior Technician - Infrastructure > NHS job listing from Job Clerk for East of England Ambulance Service NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-technician-infrastructure/01895460-feb1-4bf0-9d02-931b0dbf026a - **Markdown:** https://www.jobclerk.com/job/senior-technician-infrastructure/01895460-feb1-4bf0-9d02-931b0dbf026a.md ## Summary - **Status:** Live - **Employer:** East of England Ambulance Service NHS Trust - **Town:** Royston - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 6 - **Salary:** £37,338 - £44,962 per annum - **Contract type:** Permanent: Rota - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-16T23:59:00.000Z - **Posted:** 2026-07-02T13:13:17.689Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Broomfield/East_England_Ambulance_Service_Trust/Digital_Infrastructure/Digital_Infrastructure-v8127814 - **Application URL:** https://apps.trac.jobs/job-advert/8127814?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.eastamb.nhs.uk ## Job Content ### Job overview To provide 3rd line Digital support to the user population of the East of England Ambulance Service related to all Digital systems within the Trust, including but not limited to Emergency Operations Centre (EOC) 999 systems, windows server infrastructure, local and wide area network, telephony systems, and the Trust’s business systems. ### Main duties of the job To assist with other associated functions such as asset management, Digital security, network administration, Digital procurement and project work as required. To manage, deliver and ensure the availability of Digital systems to the user population of the East of England Ambulance Service, including but not limited to EOC 999 telephony and systems, and the Trust’s business systems and applications. To plan and deliver technical work streams for Digital projects, including but not limited to EOC 999 telephony, applications, and the Trust’s business systems. To provide, deliver and facilitate ad-hoc Digital training to the user population of the East of England Ambulance Service. To provide out of hours oncall support on a rota basis for the Trusts critical Infrastructure and Applications. ### Detailed job description and main responsibilities For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.   Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.   How to apply Step 1 - Read the advert and the Job Description and Person Specification (attached) Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.  Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. ## Person Specification ### Experience **Essential** - Substantial IT support experience including second line support - Experience of Windows Server and Workstation operating systems - Advanced experience of Active Directory - Experience in electronic and digital hardware faults diagnosis and repair. **Desirable** - Experience of computer aided dispatch systems and their associated interfaces. - Experience of M365 administration - Experience of SCCM\\EDM Imaging administration ### Qualifications **Essential** - - MCSA or substantial proven hands-on experience administering and configuring Windows server operating systems Windows server 2012 R2 to 2019 - - GCSE in English and Maths at Grade C or above or equivalent - - Full UK Driving licence (up to 3 points may be considered dependant on point code) - - Recognised higher education qualification in the field of IM&T **Desirable** - - ITIL 3 or 4 Foundation ### Skills and Knowledge **Essential** - Knowledge of LAN, WAN, wireless networking and structured cabling technologies. **Desirable** - Advanced keyboard skills. ### Personal Qualities, Abilities and Attributes **Essential** - Able to communicate well with staff at all levels of the organisation and show tact and discretion. - Able to communicate technical information to non technical staff in a way they can understand it. - Ability to organise and prioritise tasks and deliver to deadlines. - Able to work as an individual or as a member of a team. - Form good working relationships with staff in the Trust and other organisations. - Ability to travel between sites (full driving licence/own car). ## Documents - [effort factors -senior infrastructure technician (pdf, 184.6kb)](https://www.healthjobsuk.com/documents?vdoc=10424735) - [job description - senior technician (infrastructure) (pdf, 360.6kb)](https://www.healthjobsuk.com/documents?vdoc=10424733) - [dbs employing persons with criminal convictions procedure (pdf, 350.7kb)](https://www.healthjobsuk.com/documents?edoc=1937) - [person specification - senior technician (infrastructure) (pdf, 280.6kb)](https://www.healthjobsuk.com/documents?vdoc=10424734) - [guidance for applicants - disclosure of criminal convictions (pdf, 210.4kb)](https://www.healthjobsuk.com/documents?edoc=1938) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.