# Senior Service Manager - Prison Services > NHS job listing from Job Clerk for North London NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-service-manager-prison-services/6d5234f6-40fa-4e60-b02c-c9a20738e45f - **Markdown:** https://www.jobclerk.com/job/senior-service-manager-prison-services/6d5234f6-40fa-4e60-b02c-c9a20738e45f.md ## Summary - **Status:** Live - **Employer:** North London NHS Foundation Trust - **Location:** Chase Farm Hospital - **Workplace type:** onsite - **Profession:** Service manager - **Grade:** Band 8 - **Salary:** £72,719 - £83,505 per annum including HCAS - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-11-05T23:59:00.000Z - **Posted:** 2026-10-19T15:21:07.010Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Enfield/North_London_NHS_Foundation_Trust/Nursing_Allied_Health_professional/Nursing_Allied_Health_professional-v8378421 - **Application URL:** https://apps.trac.jobs/job-advert/8378421?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.northlondonmentalhealth.nhs.uk ## Job Content ### Job overview To be responsible for the financial, operational and clinical performance of several teams within the Care Group. To be responsible for operational delivery of clinical services and participate in the strategic planning and development of services across the defined area of responsibility. Provide specific leadership in the development and implementation of Standard Operating Procedures. To ensure that service delivery and improvement plans are developed and implemented throughout the delegated group of services, including objective setting, action and responsibility planning, and review of performance against achievement milestones. To work in collaboration with other senior managers and clinical leaders within the Care Group and deputise as required for the Head of Service. To provide decision making relating to performance, including service user care and support, business processes and service improvement. To enable and encourage team development through QI initiatives, training and research. The post holder will be expected to work and lead in a way which supports delivery of local and national priorities as defined by the Trust’s Business Plan and Clinical Strategy. The post holder will be expected to participate in the trust Tactical on call Rota when required. ### Main duties of the job The post holder will provide strategic leadership and operational oversight across HMP Wormwood Scrubs, HMP Pentonville, and other prisons as required by NLFT, ensuring effective contract performance, stakeholder management, and the safe delivery of healthcare services under the subcontract arrangement with Practice Plus Group (PPG). ### Detailed job description and main responsibilities ### Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Qualifications **Essential** - - Registered with the appropriate UK professional regulatory body as a Health or Social Care Practitioner, such as a Mental Health or Learning Disabilities Nurse, Occupational Therapist, Social Worker, or other Allied Health Professional. - - Postgraduate qualification in a healthcare-related discipline, or equivalent postgraduate-level knowledge and experience. **Desirable** - - Formal management or leadership qualification in Health or Social Care, with evidence of applying leadership and management principles within a complex healthcare environment. ### Personal Qualities **Essential** - - A commitment to the engagement and involvement of service users in delivering a high-quality service **Desirable** - Have a positive outlook and commitment to service development and innovation ### Skills and Abilities **Essential** - - Demonstrable experience of managing services within health including service delivery, quality, performance and staff - Excellent track record of delivering Key Performance and Quality Indicators - Ability to respond to competing demands and to complex and stressful issues with empathy, tact and sensitivity but with ability to manage staff and others through difficult situations **Desirable** - - Experience of working in a forensic Services ### Experiences and Knowlegde **Essential** - 16) Proven experience in a senior management capacity 17) Experience of service planning, service development and service delivery. 18) Experience of all phases of mobilising new services 19) Experience of managing service delivery in a complex health or social care environment. 20) Experience of working across organisational boundaries to deliver service change, improvement and integrated care **Desirable** - Knowledge of and experience of quality improvement methodologies Experience of business development including delivering commercial health services ## Documents - [a comprehensive guide for candidates (pdf, 544.2kb)](https://www.healthjobsuk.com/documents?edoc=2959) - [band 8b senior service manager - prison services (pdf, 376.4kb)](https://www.healthjobsuk.com/documents?vdoc=10706985) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.