# Senior Receptionist

> NHS job listing from Job Clerk for London North West University Healthcare NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/senior-receptionist/1f30ff85-a190-4221-b110-6e5bc7ec6c50
- **Markdown:** https://www.jobclerk.com/job/senior-receptionist/1f30ff85-a190-4221-b110-6e5bc7ec6c50.md

## Summary

- **Status:** Live
- **Employer:** London North West University Healthcare NHS Trust
- **Town:** Harrow
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £30,630 - £32,346 per annum incl of HCAS
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-07-09T23:59:00.000Z
- **Posted:** 2026-07-03T07:22:07.313Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Harrow/London_North_West_University_Healthcare_NHS_Trust/Senior_Receptionist/Senior_Receptionist-v8040064
- **Application URL:** https://apps.trac.jobs/job-advert/8040064?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.lnwh.nhs.uk

## Job Content

### Job overview

We are looking for a enthusiastic, motivated and reliable full time Senior Receptionist to join our very busy, efficient and  friendly  therapies department, based at Northwick Park Hospital/ Central Middlesex Hospital.

The ideal candidate will have Reception experience and good knowledge of IT. Knowledge and experience of Cerner EPR would be beneficial. The role will be a mixture of front desk, telephone and administrative duties.

We welcome experienced NHS receptionists as well as candidates who are willing to learn.

### Main duties of the job

To use the Cerner electronic patient record system to implement the Department outpatient appointments and other various systems and procedures. - To deputise for the Administration Team Leader in her /his absence and work closely her/him at all other times, to ensure the smooth running of Reception and Administration within the Department. This includes the management and organisation of the therapist’s Cerner diaries and classes. - To receive patients, visitors and other callers to the Northwick Park Therapy Services Department Reception desk with a courteous, friendly and efficient manner. To answer telephone calls made to Reception. - To provide clerical support to Reception and the Occupational and Physiotherapy Department.

### Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

## Job Details

We are looking for a enthusiastic, motivated and reliable full time Senior Receptionist to join our very busy, efficient and friendly therapies department, based at Northwick Park Hospital/ Central Middlesex Hospital.

The ideal candidate will have Reception experience and good knowledge of IT. Knowledge and experience of Cerner EPR would be beneficial. The role will be a mixture of front desk, telephone and administrative duties.

We welcome experienced NHS receptionists as well as candidates who are willing to learn.

## Job Description

To use the Cerner electronic patient record system to implement the Department outpatient appointments and other various systems and procedures. - To deputise for the Administration Team Leader in her /his absence and work closely her/him at all other times, to ensure the smooth running of Reception and Administration within the Department. This includes the management and organisation of the therapist’s Cerner diaries and classes. - To receive patients, visitors and other callers to the Northwick Park Therapy Services Department Reception desk with a courteous, friendly and efficient manner. To answer telephone calls made to Reception. - To provide clerical support to Reception and the Occupational and Physiotherapy Department.

## Responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

## Person Specification

### IT Skills

**Essential**

- Experience working in IT word, excel
- IT course

**Desirable**

- Knowledge of Electronic patient record or diary systems
- Knowledge of GCIS, Cerner, ERS

### Experience

**Essential**

- 18 months working as a receptionist

**Desirable**

- NHS reception experience

### Good written and verbal communication skills

**Essential**

- Experience of working with people

**Desirable**

- Well written personal statement and mentions the Trust and HEART values

## Documents

- [heart values (pdf, 158.5kb)](https://www.healthjobsuk.com/documents?edoc=2615)
- [capital nurse programme (pdf, 4.0mb)](https://www.healthjobsuk.com/documents?edoc=1495)
- [guidance for applying (pdf, 914.7kb)](https://www.healthjobsuk.com/documents?edoc=1549)
- [perceptorship programme (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2073)
- [what makes us special? (pdf, 891.8kb)](https://www.healthjobsuk.com/documents?edoc=1553)
- [band 3 senior receptionist jd (pdf, 344.4kb)](https://www.healthjobsuk.com/documents?vdoc=10328524)
- [what makes us special - mobile friendly version (pdf, 379.0kb)](https://www.healthjobsuk.com/documents?edoc=1551)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.