# Senior Quality Assurance and Learning Co-ordinator

> NHS job listing from Job Clerk for Tees, Esk and Wear Valleys NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/senior-quality-assurance-and-learning-co-ordinator/b559f105-ae5d-4bfd-8dd4-dbbd41d920f7
- **Markdown:** https://www.jobclerk.com/job/senior-quality-assurance-and-learning-co-ordinator/b559f105-ae5d-4bfd-8dd4-dbbd41d920f7.md

## Summary

- **Status:** Live
- **Employer:** Tees, Esk and Wear Valleys NHS Foundation Trust
- **Town:** Darlington
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 5
- **Salary:** £32,073 - £39,043 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (Hybrid working available)
- **Closing date:** 2026-06-17T23:59:00.000Z
- **Posted:** 2026-06-03T13:52:02.093Z
- **Source information URL:** https://www.healthjobsuk.com/job/Durham/Tees_Esk_Wear_Valleys_NHS_Trust/Nursing_Governance/Nursing_Governance-v8056269
- **Application URL:** https://apps.trac.jobs/job-advert/8056269?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.tewv.nhs.uk

## Job Content

### Job overview

We are looking for an enthusiastic and values-driven professional to join us in strengthening how we learn, improve and deliver high-quality care across the Trust. This role is ideal for someone who is passionate about turning insights into meaningful changes that benefit patients, teams and services.

In this role, you will be centrally involved in the development and delivery of the Trust’s prioritised Quality Assurance Programmes, ensuring learning is embedded, impactful, and aligned with organisational priorities. You will also play a vital part in the development, coordination and monitoring of the Trust-wide Organisational Learning Group, contributing to associated improvement plans that drive meaningful change. You will act as a specialist source of clinical effectiveness expertise, providing advice, raising awareness, and delivering engaging in house training to healthcare professionals across disciplines. Your work will directly support improvements in the quality and safety of clinical care for our patients.

We are particularly keen to hear from people who:

Are motivated by continuous learning and improvement, not just assurance or inspection , Enjoy working with teams to embed change and influence practice , Can translate complex information into clear, practical insights , Value collaboration, curiosity, and improving patient safety through shared learning.

### Main duties of the job

The key responsibilities of the post is supporting and enhancing the profile of Trust wide learning and clinical effectiveness within the Trust. They will have Key involvement in the development and delivery of the Trust prioritised Quality Assurance Programmes. Key involvement in the development and monitoring of the Trust wide Organisational Learning Group and any associated improvement plans. They will be responsible for providing specialist clinical effectiveness advice, awareness and training (via in house training) to healthcare professionals, with the aim of improving the quality of clinical care for patients. They will be involved in the collection, collation and analysis of any learning activity, this could include clinical effectiveness data and learning from serious incidents.

They will be responsible for communicating and tracking both clinical effectiveness findings and learning orally and in writing to multidisciplinary audiences.

This role will suit someone who thrives in a people-focused, improvement-oriented environment, where success is measured by the difference made to patient care rather than the production of reports or systems.

The role it is centred on understanding learning from practice, supporting improvement and helping clinical teams embed change in real-world settings.

### Detailed job description and main responsibilities

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

## Job Details

We are looking for an enthusiastic and values-driven professional to join us in strengthening how we learn, improve and deliver high-quality care across the Trust. This role is ideal for someone who is passionate about turning insights into meaningful changes that benefit patients, teams and services.

In this role, you will be centrally involved in the development and delivery of the Trust’s prioritised Quality Assurance Programmes, ensuring learning is embedded, impactful, and aligned with organisational priorities. You will also play a vital part in the development, coordination and monitoring of the Trust-wide Organisational Learning Group, contributing to associated improvement plans that drive meaningful change. You will act as a specialist source of clinical effectiveness expertise, providing advice, raising awareness, and delivering engaging in house training to healthcare professionals across disciplines. Your work will directly support improvements in the quality and safety of clinical care for our patients.

We are particularly keen to hear from people who:

Are motivated by continuous learning and improvement, not just assurance or inspection , Enjoy working with teams to embed change and influence practice , Can translate complex information into clear, practical insights , Value collaboration, curiosity, and improving patient safety through shared learning.

## Job Description

The key responsibilities of the post is supporting and enhancing the profile of Trust wide learning and clinical effectiveness within the Trust. They will have Key involvement in the development and delivery of the Trust prioritised Quality Assurance Programmes. Key involvement in the development and monitoring of the Trust wide Organisational Learning Group and any associated improvement plans. They will be responsible for providing specialist clinical effectiveness advice, awareness and training (via in house training) to healthcare professionals, with the aim of improving the quality of clinical care for patients. They will be involved in the collection, collation and analysis of any learning activity, this could include clinical effectiveness data and learning from serious incidents.

They will be responsible for communicating and tracking both clinical effectiveness findings and learning orally and in writing to multidisciplinary audiences.

This role will suit someone who thrives in a people-focused, improvement-oriented environment, where success is measured by the difference made to patient care rather than the production of reports or systems.

The role it is centred on understanding learning from practice, supporting improvement and helping clinical teams embed change in real-world settings.

## Responsibilities

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

## Person Specification

### Skills

**Essential**

- Able to use data sampling and data collection methods
- Data analysis to complete frequencies, distributions and percentages and display these as graphs and charts
- Able to apply systematic decision-making whilst reviewing complex and, occasionally conflicting information from a number of sources
- Able to impart difficult / complex information to a wide audience
- Capacity to work confidently and competently with complex computerised datasets
- Standard level of keyboard skills that include the ability to enter information accurately.
- Strong project management skills
- Working to tight deadlines and able to work autonomously
- Good organisational skills with the ability to plan and execute a number of overlapping projects
- Good time management and prioritisation skills with the ability to plan ahead to meet tight deadlines without compromising standards
- Positive attitude and flexible approach to working; able to re-organise tasks as appropriate in response to changing demands
- Able to arrange meetings/events and co-ordinate attendance
- Able to communicate clearly and professionally with a wide range of people including hospital staff, clinicians and consultants
- Able to summarise information whilst retaining meaning
- Good oral communication skills including professional telephone manner and informal and formal presentation skills
- Able to use tact and diplomacy in communicating information
- Able to persuade and influence others to contribute in projects
- Able to work independently whilst remaining a cohesive team member
- Able to complete tasks with good attention to detail and to a high level of accuracy
- Able to deal confidentially with personal and sensitive information.
- Able to adhere to set guidelines and procedures

### Knowledge

**Essential**

- Awareness of the assurance processes around clinical effectiveness, clinical audit, patient safety, patient experience
- Advanced level of MS Word, Excel, PowerPoint, Internet, Email and Outlook

**Desirable**

- Knowledge of Integrated Governance

### Experience

**Essential**

- Proven experience working in a clinical effectiveness role or related healthcare role

**Desirable**

- A minimum of 3 years’ experience working in a clinical audit and/ or clinical effectiveness role

### Qualifications

**Essential**

- Degree in relevant subject area or comparable experience

**Desirable**

- Proven qualification in Clinical Audit

## Documents

- [our journey to change (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=2498)
- [mindful employer recruitment (pdf, 93.4kb)](https://www.healthjobsuk.com/documents?edoc=1595)
- [probationary period procedure (pdf, 244.1kb)](https://www.healthjobsuk.com/documents?edoc=1903)
- [job description and person specification (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?vdoc=10346122)

## Agent Notes

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