# Senior Patient Pathway Coordinator -DWLO > NHS job listing from Job Clerk for King's College Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-patient-pathway-coordinator-dwlo/d355c9a4-69a6-4f0f-807d-ec505be3e450 - **Markdown:** https://www.jobclerk.com/job/senior-patient-pathway-coordinator-dwlo/d355c9a4-69a6-4f0f-807d-ec505be3e450.md ## Summary - **Status:** Live - **Employer:** King's College Hospital NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 5 - **Salary:** £38,488 - £46,852 per annum, including high cost allowance - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-25T12:00:00.000Z - **Posted:** 2026-06-18T16:12:31.343Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Kings_College_Hospital_NHS_Foundation_Trust/Dental/Dental-v8096051 - **Application URL:** https://apps.trac.jobs/job-advert/8096051?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.kch.nhs.uk ## Job Content ### Job overview Please note: This vacancy is an extension of the previous advert. Applicants who have already submitted an application for Vacancy 213-Division-A-8008168-A are not required to submit a further application, as their original application will be considered as part of the overall shortlisting process. The post holder will be responsible for the line management of the administrative staff and for ensuring the smooth running of the directorate in relation to its administration functions. They  will manage the administrative, clerical, secretarial and patient co-ordination needs of the directorate. Plus, ensure, through careful monitoring of workloads that activity targets are met and that patient management is in line with the patient access policy. Other key tasks will  include managing various projects/developments from inception to implementation.   To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work. ### Main duties of the job - The post holder will be required to work closely with other members of the administrative team and clinical teams, including managers, administrators, nursing and medical staff, allied health professionals and support workers. - The post holder will be required to liaise with a range of staff internally and externally across the Trust and with partner and external organisations. - In addition, as the most senior member of the specialty administration function, the post holder will take on delegated duties from divisional management team members. ### Detailed job description and main responsibilities Provide an efficient and effective administrative service to a multidisciplinary team, acting as a source of expert advice and support for trouble shooting non-routine matters or resolving initial complaints.   Responsible for monitoring waiting lists and capacity within a service, proactively acting upon issues and working with more senior managers and the clinical team to resolve them, in order to ensure access and quality targets are met for the service. - In addition the post holder will have responsibility for added key results area across (a) team management, and/or (b) service improvement and development, in accordance with the needs of the specialty. Team management: - Supervise and support a team of administrative staff to provide an effective, efficient and high quality administrative service, with a focus on customer service. - Responsible for monitoring team performance information, targets and quality measures, and embedding good working practices within the administrative team. - Contribute to service improvement initiatives and change projects with the overall aim to ensure maximum utilisation of resources and excellent patient experience. - Review performance data, trends, and processes, and using analysis and judgement to identify and propose opportunities for development and improvement. ## Job Details Please note: This vacancy is an extension of the previous advert. Applicants who have already submitted an application for Vacancy 213-Division-A-8008168-A are not required to submit a further application, as their original application will be considered as part of the overall shortlisting process. The post holder will be responsible for the line management of the administrative staff and for ensuring the smooth running of the directorate in relation to its administration functions. They will manage the administrative, clerical, secretarial and patient co-ordination needs of the directorate. Plus, ensure, through careful monitoring of workloads that activity targets are met and that patient management is in line with the patient access policy. Other key tasks will include managing various projects/developments from inception to implementation. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work. ## Job Description The post holder will be required to work closely with other members of the administrative team and clinical teams, including managers, administrators, nursing and medical staff, allied health professionals and support workers. The post holder will be required to liaise with a range of staff internally and externally across the Trust and with partner and external organisations. In addition, as the most senior member of the specialty administration function, the post holder will take on delegated duties from divisional management team members. ## Responsibilities Provide an efficient and effective administrative service to a multidisciplinary team, acting as a source of expert advice and support for trouble shooting non-routine matters or resolving initial complaints. Responsible for monitoring waiting lists and capacity within a service, proactively acting upon issues and working with more senior managers and the clinical team to resolve them, in order to ensure access and quality targets are met for the service. In addition the post holder will have responsibility for added key results area across (a) team management, and/or (b) service improvement and development, in accordance with the needs of the specialty. Team management: Supervise and support a team of administrative staff to provide an effective, efficient and high quality administrative service, with a focus on customer service. Responsible for monitoring team performance information, targets and quality measures, and embedding good working practices within the administrative team. Contribute to service improvement initiatives and change projects with the overall aim to ensure maximum utilisation of resources and excellent patient experience. Review performance data, trends, and processes, and using analysis and judgement to identify and propose opportunities for development and improvement. ## Person Specification ### Knowledge and Experience **Essential** - Experience of managing and supervising groups of staff. - Excellent analytical and problem solving skills - Able to work on own initiative, managing own time and prioritise workload **Desirable** - Experience of using Epic IT system ### Education and Qualifications **Essential** - Educated to a degree level with experience in Administration - Evidence of continuing professional development - A Level or NVQ level 4 in business administration or equivalent **Desirable** - Basic knowledge of Cancer and its management ## Documents - [denmark hill site map (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=606) - [princess royal (pruh) site map (pdf, 1.4mb)](https://www.healthjobsuk.com/documents?edoc=607) - [agenda for change salary 26-27 (pdf, 44.7kb)](https://www.healthjobsuk.com/documents?edoc=3032) - [visa and sponsorship information (pdf, 344.6kb)](https://www.healthjobsuk.com/documents?edoc=2817) - [senior pathway coordinator - dwlo (pdf, 608.3kb)](https://www.healthjobsuk.com/documents?vdoc=10389727) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.