# Senior Operational Performance Lead > NHS job listing from Job Clerk for Lancashire Teaching Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-operational-performance-lead/a568e435-30a7-4093-a369-795c8be49cd4 - **Markdown:** https://www.jobclerk.com/job/senior-operational-performance-lead/a568e435-30a7-4093-a369-795c8be49cd4.md ## Summary - **Status:** Live - **Employer:** Lancashire Teaching Hospitals NHS Foundation Trust - **Location:** Royal Preston Hospital - **Workplace type:** onsite - **Profession:** Operations manager - **Grade:** Band 8 - **Salary:** £66,582 - £77,368 per annum, pro rata - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-27T23:59:00.000Z - **Posted:** 2026-10-13T13:40:36.182Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Lancashire/Preston/Lancashire_Teaching_Hospitals_NHS_Foundation_Trust/Corporate_Operations_management/Corporate_Operations_management-v8105565 - **Application URL:** https://apps.trac.jobs/job-advert/8105565?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.lancsteachinghospitals.nhs.uk ## Job Content ### Job overview The Senior Operational Performance Lead is a senior member of the Trust’s performance management function, responsible for leading the delivery of operational performance improvement across a portfolio of services, with a particular focus on constitutional standards, elective recovery and delivery against key access targets. The post holder will provide senior leadership and oversight to support delivery of core performance standards, ensuring that improvement plans are robust, credible and translated into operational action. They will work closely with divisional and specialty teams to improve productivity, strengthen pathway management, enhance data quality and validation processes, and ensure the effective use of capacity to support timely patient care. The role will lead and coordinate performance improvement activity across multiple services, providing challenge, support and expert advice to operational and clinical teams. The post holder will also contribute to the development of recovery plans, escalation processes and reporting arrangements, ensuring that performance risks are identified early and mitigated effectively. This role is central to ensuring that the Trust maintains strong operational grip over waiting lists, demand and capacity, backlog reduction and constitutional performance delivery, and supports the Trust to achieve its recovery ambitions in line with national and local expectations ### Main duties of the job The Senior Operational Performance Lead will: - Lead performance improvement and recovery activity across a defined portfolio of services, supporting delivery of agreed operational standards. - Develop, coordinate and monitor specialty and divisional recovery plans, ensuring trajectories are credible, measurable and aligned to Trust objectives. - Oversee and strengthen processes for PTL management, pathway validation, clock stop accuracy and escalation of performance risks. - Support effective delivery of control rooms and other operational grip arrangements, ensuring vacant capacity, backlog risks and deteriorating performance are identified and acted upon. - Analyse complex performance information and translate this into clear recommendations, risks and required actions for operational, divisional and executive audiences. - Work with corporate and divisional teams to ensure reporting is accurate, timely and supports delivery of improvement priorities. - Lead specific projects or programmes relating to elective recovery, access improvement, backlog reduction, validation, demand and capacity, or operational transformation. - Build effective working relationships with divisional leaders, clinical teams and corporate functions to secure engagement in performance improvement. - Deputise where required for the Head of Operational Performance in relation to aspects of operational performance delivery ### Detailed job description and main responsibilities The Senior Operational Performance Lead will support the Head of Operational Performance in the delivery of Trust-wide operational performance improvement. The post holder will work in partnership with divisional, clinical and corporate teams to develop, implement and monitor performance improvement plans, strengthen pathway management and validation processes, and ensure effective operational grip over waiting list and access risks. The role will provide senior challenge, support and oversight to drive delivery of constitutional standards, improve productivity and ensure timely, high-quality patient care across the Trust. ### Applicant requirements This post will require a submission for Disclosure to be made to check for any unspent criminal convictions. ## Person Specification ### Skills and Abilities **Essential** - Excellent analytical and problem solving skills with the ability to interpret complex data - Strong organisational skills with the ability to prioritise competing demands and meet deadlines - Highly developed communication skills, with the ability to present complex and sensitive information clearly - Demonstrable ability to deliver against challenging targets in a pressured environment - Well-developed written and verbal communication skills together with influencing, facilitating and negotiating skills for interacting with individuals across the organisation and wider network. **Desirable** - Ability to interpret complex documents, identifying organisational implications - Experience in Acute Hospital - Experience of presenting at senior forums - Negotiation and conflict resolution skills - Advanced Excel / data visualisation skills ### Knowledge and Experience **Essential** - A minimum of 5 years management experience at a senior level, ideally within a healthcare setting - Proven experience of delivering performance improvement and recovery against targets - Experience of working across organisational boundaries with clinical and operational teams - Demonstrable experience of managing and implementing change in a complex environment - Experience of analysing and interpreting complex data to inform decision-making **Desirable** - Experience of RTT,UEC, cancer and diagnostic performance management - Experience of leading Trust-wide or cross-system initiatives - Experience within an acute NHS Trust ### Qualifications and Education **Essential** - Masters Degree in relevant subject or relevant experience - Significant experience in operational performance, service improvement or programme delivery - Evidence of Continuing Professional Development - Further training for e.g. PRINCE2 / Managing Successful Programmes / AGILE or significant experience in project management, financial and budgetary management or supporting change management processes. **Desirable** - Management or leadership qualification - Formal training in performance management, service improvement or transformation methodologies ## Documents - [what we can offer you (pdf, 6.7mb)](https://www.healthjobsuk.com/documents?edoc=2464) - [creating your best application (pdf, 6.1mb)](https://www.healthjobsuk.com/documents?edoc=2433) - [senior operational performance lead (pdf, 528.3kb)](https://www.healthjobsuk.com/documents?vdoc=10400514) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.