# Senior Medical Secretary - General Surgery > NHS job listing from Job Clerk for Norfolk and Norwich University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-medical-secretary-general-surgery/8d4e075a-50c8-474d-8344-71a0bc7c48df - **Markdown:** https://www.jobclerk.com/job/senior-medical-secretary-general-surgery/8d4e075a-50c8-474d-8344-71a0bc7c48df.md ## Summary - **Status:** Archived / closed - **Employer:** Norfolk and Norwich University Hospitals NHS Foundation Trust - **Location:** Norfolk and Norwich University Hospital - **Workplace type:** onsite - **Profession:** Medical secretary - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum - **Contract type:** 6 months (Fixed term/ secondment opportunity) - **Employment type:** Full time, Flexible working, 37.5 hours per week - **Closing date:** 2026-09-09T22:59:00.000Z - **Posted:** 2026-08-26T13:30:49.661Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Norwich_University_Hospitals_NHS_Foundation_Trust/General_Surgery/General_Surgery-v8193353 - **Employer website:** https://www.nnuh.nhs.uk ## Job Content ### Job overview 6 month fixed term contract/ secondment opportunity An opportunity has arisen to work within the General Surgery Administration Team. As a Senior Medical Secretary you will be an integral part of the team. You will work within an experienced administration team. As a staff member within a surgical speciality you will be responsible for managing effective pathways – from GP referrals through to surgical procedures, tracking cancer patients, theatre list planning, outpatient clinics and waiting list management (PTL) and consultant diary planning. You will help to adapt, change, and continue to work on improvement so that every patient through the department has the best care. You will communicate well with senior colleagues, clinicians and your peers to ensure everyone is working well and helping each other achieve good outcomes for patients. The department is seeking a friendly, hard-working and professional Senior Medical Secretary who will be an asset to the team. You will have a good eye for detail, be able to accept and learn from constructive critique and continue to learn and develop your skills. If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported. ### Main duties of the job As the postholder, you will be responsible for the following: - Typing and formatting clinic letters and correspondence to a high standard - Booking OPAs and TCIs for patients (cancer and non-cancer) - Managing patient queries via telephone and email in a timely and compassionate manner - Supporting the wider multi-disciplinary team - Effective PTL management The successful candidate will be able to demonstrate: - Excellent communication and interpersonal skills - Strong attention to detail and the ability to prioritise a busy and varied workload - A proactive and flexible approach to working within a fast-paced clinical environment - Confidence in using electronic patient systems and Microsoft Office applications Please refer to the Job Description for the full specification of responsibilities and requirements for this post. ### Detailed job description and main responsibilities Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification. Please note that this advertised position, which is part of occupation code 4211 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills **Essential** - Customer care skills, diplomacy, sensitivity and ability to analyse situations ### Experience **Essential** - Previous digital/audio typing experience - Previous NHS experience, knowledge of the NHS agenda and government targets, implementing and proposing changes to policy within own work area ### Qualifications **Essential** - RSA III or equivalent training or experience - Maintenance of skills and knowledge base through mandatory training and work experience. ### Attitude, Aptitude **Essential** - Flexible approach to constantly changing work priorities - Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence - Demonstrates understanding and commitment to Equality, Diversity and Inclusion ## Documents - [useful links (pdf, 184.6kb)](https://www.healthjobsuk.com/documents?edoc=2809) - [staff benefits (pdf, 674.5kb)](https://www.healthjobsuk.com/documents?edoc=901) - [job description (pdf, 168.6kb)](https://www.healthjobsuk.com/documents?vdoc=10552608) - [nnuh fraud prevention notice (pdf, 104.6kb)](https://www.healthjobsuk.com/documents?edoc=3081) - [our nnuh lgbt+ staff network (pdf, 675.0kb)](https://www.healthjobsuk.com/documents?edoc=2367) - [our nnuh women's staff network (pdf, 103.1kb)](https://www.healthjobsuk.com/documents?edoc=2473) - [our nnuh together staff network (pdf, 370.4kb)](https://www.healthjobsuk.com/documents?edoc=2166) - [our nnuh disability and long term conditions staff network (pdf, 607.0kb)](https://www.healthjobsuk.com/documents?edoc=2424) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.