# Senior Interaction Designer > NHS job listing from Job Clerk for Public Health Wales NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-interaction-designer/aefb48c4-ceb4-4503-a6e7-400bb9b86cf1 - **Markdown:** https://www.jobclerk.com/job/senior-interaction-designer/aefb48c4-ceb4-4503-a6e7-400bb9b86cf1.md ## Summary - **Status:** Live - **Employer:** Public Health Wales NHS Trust - **Location:** 2 Capital Quarter - **Workplace type:** onsite - **Grade:** Band 7 - **Salary:** £50,129 - £57,365 per annum pro rata - **Contract type:** Fixed term: 12 months (12 months with possibility to extend to 18) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-28T23:59:00.000Z - **Posted:** 2026-10-14T10:03:59.881Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cardiff/Cardiff/Public_Health_Wales_NHS_Trust/User_Research/User_Research-v8272675 - **Application URL:** https://apps.trac.jobs/job-advert/8272675?ShowJobAdvert=&feedid=9002 - **Employer website:** https://phw.nhs.wales/ ## Job Content ### Job overview THIS POST IS FIXED TERM FOR 12 MONTHS DUE TO FUNDING POSSIBILITY TO EXTEND TO 18 MONTHS Help shape the future of weight management services in Wales. We're looking for a Senior Interaction Designer to join a national transformation programme supporting the delivery of Healthy Weight: Healthy Wales and MyPath Cymru. You'll work as part of a multidisciplinary team alongside user researchers, service designers, clinicians, digital specialists and programme colleagues to design accessible, inclusive and evidence-based experiences for people accessing weight management services. This is an opportunity to help improve how people access, navigate and engage with support across digital, community and clinical settings. You'll use research, data and insight to design services that are simple, effective and grounded in user needs. ### Main duties of the job - Design accessible and intuitive interactions that help people access and use weight management services and digital products. - Create and iterate user journeys, wireframes, prototypes and high-fidelity designs using tools such as Figma to explore and test ideas - Work closely with user researchers to understand user needs, behaviours and challenges, and apply these insights to design decisions. - Collaborate with developers and multidisciplinary teams to deliver user-centred solutions that are technically feasible and accessible. - Champion accessibility, inclusion and assisted digital approaches to ensure services work for diverse communities across Wales. - Represent user needs in discussions with stakeholders and communicate design decisions using evidence and insight. - Contribute to design standards, patterns and continuous improvement across products, services and ways of working. ### Detailed job description and main responsibilities As a Senior Interaction Designer, you will be responsible for designing and improving complex digital services within a large-scale transformation programme. You'll translate research findings, user needs, organisational goals and technical requirements into clear, effective and accessible interactions. The role involves planning and delivering interaction design activities, contributing to design direction, and adapting approaches as priorities or user needs evolve. You'll work closely with user researchers, service designers, developers and stakeholders throughout discovery, design and delivery. You will: - Design user interfaces and interactions that are accessible, usable and aligned to user needs. - Create, test and iterate prototypes using appropriate design and prototyping methods. - Turn complex, sensitive or conflicting information into simple and intuitive experiences. - Establish and evolve design patterns, standards and best practice. - Support agile delivery by working collaboratively across multidisciplinary teams. - Communicate design rationale clearly and help build shared understanding of user needs. - Champion user-centred design and contribute to a culture of learning, collaboration and continuous improvement. - Support and mentor colleagues, sharing knowledge and helping to grow design capability across teams. This role offers the opportunity to influence the design of services that support people across Wales, ensuring digital products and service experiences are accessible, evidence-based and centred on the needs of the people who use them. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome ### Applicant requirements Welsh language skills are desirable ## Person Specification ### Other **Essential** - Demonstrate a strong commitment to supporting the organisation’s mission by promoting and fostering diversity and inclusion throughout the NHS. - Actively embody and embed the organisation’s core values and behaviours, including the Compassionate Leadership Principles for Health and Social Care in Wales. - Work flexibly in a hybrid working environment. - Travel across Wales as required. ### Experience **Essential** - Experience working in an interaction design role on large digital transformation programmes, designing and improving digital services in line with project and design guidelines. - Experience creating clear and accessible user journeys, wireframes, prototypes, and detailed designs using tools such as Figma. - Experience collaborating effectively with diverse teams and stakeholders to develop practical design solutions that balance user needs with business goals. - Proficient in the application of design principles to ensure systems are usable, accessible, and effective for people with diverse abilities and contexts. - Proficient in using ethical methods to design, collect, analyse, and report data for diverse users and markets. - Proficient in developing and testing prototypes to reduce risk and ensure solutions meet user and organisational needs - Proficient in the planning, management the execution of tests throughout the delivery lifecycle to ensure service quality and user satisfaction. **Desirable** - Aware of DevOps culture and its role in enhancing collaboration between development and operations to support continuous delivery. - Proficient in applying Agile methods and practices, enabling teams to deliver valuable products in small, manageable steps. ### Skills and Attributes **Essential** - Teamwork to work openly and supportively with others and help create a team where everyone feels able to contribute. - Attention to detail to ensure work is safe, accurate, and high-quality. - Decision-making skills to make good choices by weighing priorities, risks, and impacts, and working with others for fair outcomes. - Customer focus to put user needs at the heart of decisions and deliver fair, inclusive outcomes. - Investigation skills to gather insights, understand problems, and support informed decision-making. - Influence and impact to work positively and empathetically with others to support shared goals and actions. **Desirable** - Welsh language skills are desirable, at level 1 and above, in understanding, speaking, reading and writing in Welsh. ### Qualifications and Knowledge **Essential** - A Master’s degree in an associated professional field (or equivalent qualification / experience). - Practical experience, working at this level in interaction design, across a range of products and services. - Evidence of continuous professional development. **Desirable** - Theoretical and specialist knowledge, gained with the following certifications (or equivalent): o BCS Practitioner Certificate in Systems Design. o BCS Foundation Certificate in Agile. - Knowledge of the NHS, other healthcare systems, or the health sector, including regional or national variations ## Documents - [privacy notice (pdf, 704.3kb)](https://www.healthjobsuk.com/documents?edoc=2374) - [welsh language (pdf, 425.5kb)](https://www.healthjobsuk.com/documents?vdoc=10589447) - [occupational health (pdf, 358.1kb)](https://www.healthjobsuk.com/documents?vdoc=10589446) - [job description welsh (pdf, 648.2kb)](https://www.healthjobsuk.com/documents?vdoc=10588269) - [our diversity networks (pdf, 330.6kb)](https://www.healthjobsuk.com/documents?edoc=2347) - [job description english (pdf, 484.5kb)](https://www.healthjobsuk.com/documents?vdoc=10588268) - [disability confident employer (pdf, 180.8kb)](https://www.healthjobsuk.com/documents?edoc=2070) - [guidance notes for applicants (pdf, 278.7kb)](https://www.healthjobsuk.com/documents?edoc=2346) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.