# Senior Healthcare Support Worker > NHS job listing from Job Clerk for Chelsea and Westminster Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-healthcare-support-worker/74f69fd5-1d99-42fc-9a61-74387a45d817 - **Markdown:** https://www.jobclerk.com/job/senior-healthcare-support-worker/74f69fd5-1d99-42fc-9a61-74387a45d817.md ## Summary - **Status:** Live - **Employer:** Chelsea and Westminster Hospital NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 3 - **Salary:** £30,630 - £32,346 per annum incl. HCAS (pro rata) - **Contract type:** Permanent - **Employment type:** Full time - 37 hours per week (Monday to Thursday 08:30 -17:00( 1 Hour break) Friday 08:30 -16:30 ( 1 hour break)) - **Closing date:** 2026-08-06T23:59:00.000Z - **Posted:** 2026-07-23T15:22:23.567Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Isleworth/Chelsea_Westminster_Hospital_NHS_Foundation_Trust/Senior_Healthcare_Support_Worker/Senior_Healthcare_Support_Worker-v8144157 - **Application URL:** https://apps.trac.jobs/job-advert/8144157?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.chelwest.nhs.uk ## Job Content ### Job overview We are looking for a Health Care Assistants for our Outpatients Department to work within various specialist clinics across the department. The successful candidates will be expected to provide support to the multidisciplinary team in the provision of a high standard of direct patient care and to carry out tasks and run clinics assigned to them. We are a very busy department and you will need to be caring, organised and motivated. An essential requirement to this post is the ability to communicate effectively within the multi-disciplinary team and with a diverse local population. We aim to continually improve the patient experience throughout our Outpatients Department and can only do this if staff communicate appropriately with all patients, carers and visitors. The Out Patients department services currently function Monday to Friday 0830 to 1700 and the successful candidates will be expected to work in the Musculo-skeletal, Medical and Surgical clinics within the department. We also run staggered time in the department as the clinic sometimes overruns If you would like further information, please contact Deborah Arkaifie Outpatients Junior Sister, on telephone number 07721588652 ### Main duties of the job The  Health Care Support Worker is responsible for the delivery of holistic, patient- centred care which is planned and directed by health care professionals. This will include a range of core clinical skills and depending on the area worked will include specific patient or speciality clinical skills. The post holder is responsible for delivering high standards of care and providing services in accordance with the Trusts values and behaviours to support the nursing team in the delivery of patient care which is safety and effective. The post holder is a fundamental part of the nursing team in providing care to patients/ carers/ relatives at Chelsea & Westminster Hospital NHS Trust, including the safe delivery of a range of clinical competency skills. ### Detailed job description and main responsibilities - Maintain a professional appearance in line with the Trust professional appearance policy and infection control policy. - Uphold the Trust’s values and behaviours and behave in a manner fitting with the responsibility this brings to maintain the public confidence. - Maintain professional and courteous working relationships with staff, patients and families, and respect the equality and diversity of each and every person they come into contact with. - Uphold the privacy, dignity and confidentiality of the client group and respect equality and diversity of everyone at all times. - Work collaboratively with others in the care setting to ensure that patients’ needs are met. - Use social media as per Trust policy and procedures. - Read and follow the Skills for Health Code of Conduct for Health Care Support Workers and always maintain the confidentiality of patient information. ## Person Specification ### Experience **Essential** - Experience of working in Acute Hospital setting in a Band 2 HCSW role or equivalent - Experience of providing personal care to patients - Experience with NHS Digital Systems E ### Personal qualities **Essential** - Ability to work well as part of a team. - Respectful - Caring - Has high standards - Good attendance record. - Ability to meet the physical requirements of the post. ### Skills and knowledge **Essential** - Evidence of using one’s own initiative - Knowledge of basic IT systems - Ability to learn new skills and adapt existing knowledge. - Understanding of responsibility, accountability and confidentiality, relevant to the healthcare role - To have a basic understanding of the NHS and the roles of nurses, therapists, and social care professionals within a healthcare setting - Knowledge of care and related procedures and relevant legislation - Good time management skills including ability to work to set deadlines - Ability to work flexibly, quickly, and accurately. - Able to communicate clearly and concisely over the phone, face to face and in writing. - Able to maintain positive working relationships - Maintain a safe working environment for self and others - Ability to work under pressure ### Education and Qualifications **Essential** - Functional skills minimum Level 1 Maths and English as assessed via BKSB (Basic and Key Skills Builder Aptitude) Test or GCSE equivalent - Level 2 or 3 Health Care qualification/apprenticeship, or completion of Band 3 Excellence in Care Competencies for staff who have worked in the Trust at least 15 months. - BEACH Course or willingness to undertake ## Documents - [job descripton (pdf, 643.6kb)](https://www.healthjobsuk.com/documents?vdoc=10444030) - [recruitment pack (pdf, 2.8mb)](https://www.healthjobsuk.com/documents?edoc=1313) - [policy statement (pdf, 144.5kb)](https://www.healthjobsuk.com/documents?edoc=891) - [person specification (docx, 14.8kb)](https://www.healthjobsuk.com/documents?vdoc=10443300) - [functional requirement (pdf, 528.6kb)](https://www.healthjobsuk.com/documents?vdoc=10443196) - [guidance for applicants (pdf, 85.4kb)](https://www.healthjobsuk.com/documents?edoc=890) - [staff benefits and wellbeing (pdf, 177.9kb)](https://www.healthjobsuk.com/documents?edoc=1256) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.