# Senior Healthcare Support Worker - Outpatients > NHS job listing from Job Clerk for Lewisham and Greenwich NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-healthcare-support-worker-outpatients/5b30b8e3-9205-4b1d-b221-3e83a793d8a2 - **Markdown:** https://www.jobclerk.com/job/senior-healthcare-support-worker-outpatients/5b30b8e3-9205-4b1d-b221-3e83a793d8a2.md ## Summary - **Status:** Live - **Employer:** Lewisham and Greenwich NHS Trust - **Location:** Queen Elizabeth Hospital - **Workplace type:** onsite - **Profession:** Healthcare support worker - **Salary:** £25,760 - £27,476 per annum plus HCAS pro rata - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-20T22:59:00.000Z - **Posted:** 2026-09-15T10:49:12.143Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Lewisham_Greenwich_NHS_Trust/ACS/ACS-v8205911 - **Application URL:** https://apps.trac.jobs/job-advert/8205911?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.lewishamandgreenwich.nhs.uk ## Job Content ### Job overview We are looking for an enthusiastic Band 3 Health Care Support Worker (HCSW) to join our Outpatient Nursing Team at Queen Elizabeth Hospital, Stadium Road, The job is full-time (37.5 hours per week), Mondays to Fridays, with no weekends or bank holidays. The HCSW will work within the outpatient clinics to deliver care to patients coming from home or nursing care homes. The successful candidate will work as part of a multi-disciplinary team supporting a wide range of specialities: endocrine, urology, dermatology, neurology, dietician, ENT and plastic teams to name a few. The HCSW will assist patients with moving and handling, transferring to other departments and documenting observations on patients' records. Please note, you will need to provide one of the following criteria: - A Care Certificate issued by an NHS provider organisation (Care Certificate from private is not acceptable - An NVQ Level 3 in Health and Social Care certificate from a UK college. Previous applicants need not apply. ### Main duties of the job Experience with minor operating procedures – dermatology. Urology – flow rate, bladder scanning, urinalysis. Moving and handling - transferring patients on wheel chair to x-ray, scans, transport, giving care to patients on trolley waiting to see doctors in OPD. Phlebotomy – venepuncture Experience working in Ears, nose and throat OPD. Chaperoning doctors Work in the minor operation room - dermatology ### Detailed job description and main responsibilities General cleaning of equipment, work area, order resources, stocking and replenishing, transferring patients to transport lounge, managing notes and maintaining patients confidential information, safeguarding our patients and escalating concerns ect. ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Experience **Essential** - Experience of dealing with the general public. - Experience of working in a health or social care environment. ### Qualifications **Essential** - Vocational qualification at level III qualification or equivalent relevant experience (gained by on the job learning) and short courses. - Care Certificate attainment - Effective written and verbal communication, literacy, numeracy, and IT skills to a minimum of Level 1 Maths and English - Basic IT Skills ### Knowledge and Skills **Essential** - Ability to communicate clearly and effectively. - A requirement to be punctual and reliable - Ability to follow a clear instruction and feed back to senior staff. - Effective written and verbal communication skills/literacy/ numeracy skills - Good observation skills and recognition of the importance of reporting - Ability to carry out assigned tasks effectively in a busy environment. - Able to prioritise and meet deadlines. - Ability to work as part of a team, as well as on own initiative. - Completion of in-house Trust mandatory training requirements - Care certificate attainment - Awareness, understanding and compliance of policies and practices - Willingness to continue to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate. ### Personal Qualities and Skills **Essential** - Able to work within the scope of their practice under direct and indirect supervision by the registered professional (training will be provided) - Demonstrable knowledge of equipment used in healthcare and ensure that they are compatible and in good working order and escalate any concerns to a registered professional. - Able and willing to work flexible shift patterns, internal rotation today and night duty and unsocial hours, according to service needs. - The post holder is able to work within the scope of their practice under direct and indirect supervision by a registered professional (training will be provided) - Ability to work with people and as part of a multidisciplinary team. - Caring, compassionate and empathetic disposition ## Documents - [working at lgt (pdf, 4.2mb)](https://www.healthjobsuk.com/documents?edoc=2533) - [job description (pdf, 848.1kb)](https://www.healthjobsuk.com/documents?vdoc=10512442) - [candidates guidance on applying (pdf, 175.2kb)](https://www.healthjobsuk.com/documents?edoc=2964) - [candidate guidance on the use of ai (pdf, 3.8mb)](https://www.healthjobsuk.com/documents?edoc=2978) - [visa and certificate of sponsorship information for applicants (pdf, 3.8mb)](https://www.healthjobsuk.com/documents?edoc=2936) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.