# Senior Healthcare Support Worker - Outpatients Department > NHS job listing from Job Clerk for University Hospitals Bristol and Weston NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-healthcare-support-worker-outpatients-department/446c3c88-6724-478f-bbbb-458532009f86 - **Markdown:** https://www.jobclerk.com/job/senior-healthcare-support-worker-outpatients-department/446c3c88-6724-478f-bbbb-458532009f86.md ## Summary - **Status:** Live - **Employer:** University Hospitals Bristol and Weston NHS Foundation Trust - **Location:** Weston General Hospital - **Workplace type:** onsite - **Profession:** Healthcare support worker - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 pa, pro rota - **Contract type:** Permanent - **Employment type:** Full time, Part time, 37.5 hours per week - **Closing date:** 2026-09-10T22:59:00.000Z - **Posted:** 2026-08-27T15:11:21.144Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Bristol/Bristol/Bristol_NHS_Foundation_Trust/Healthcare_Support_Worker/Healthcare_Support_Worker-v8224795 - **Application URL:** https://apps.trac.jobs/job-advert/8224795?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhbw.nhs.uk ## Job Content ### Job overview Are you a qualified and experienced Senior Healthcare Support Worker (SHCSW) looking for a new challenge? The H305 Preoperative Assessment Unit at Bristol Eye Hospital is seeking an experienced Healthcare Support Worker (HCSW) to join our dedicated team. This role offers an excellent work-life balance, with working hours of Monday to Friday, 08:00 to 17:00, with no nights, weekends, or Bank Holiday working. The successful candidate will support patients attending for preoperative assessment prior to undergoing eye surgery. Working as part of a multidisciplinary team, you will be responsible for carrying out a range of clinical duties including ECGs, phlebotomy, calculation of BMI, and recording general observations, ensuring patients are safely prepared for surgery. Whilst previous HCSW experience is essential, full training will be provided in specialist ophthalmic assessment procedures including Visual Acuity testing, Biometry, and Intraocular Pressure (IOP) measurements. Working at Bristol Eye Hospital can be busy, demanding and at times challenging, requiring excellent communication skills, compassion, adaptability, and the ability to work effectively under pressure. In return, staff benefit from working within a supportive team environment and have access to a comprehensive staff wellbeing programme, promoting health, resilience, and work-life balance. ### Main duties of the job A SHCSW will be expected to undertake a range of duties under the direction of and will be required to report back on those delegated duties to a Registered Nurse. This role requires basic IT skills, problem-solving and liaising with other members of the multidisciplinary team. Practice safe standards or care following Bristol Foundation Trust guidelines and policies within the scope of the SHCSW Role. You will be working alongside Doctors, Clinical Nurse Specialist, Allied Health Professionals and other professions. We’re a social and fun team that is constantly celebrating each other’s success and where everyone supports one another. Our supportive team-working culture will empower you to build professional relationships with your patients and their family as you follow their progress closely. ### Detailed job description and main responsibilities Full details are provided in the attached Job Description - We are currently receiving high volumes of applications for all our HCSW roles. Please ensure that you state in the supporting information why you would like to work in BEH and what you can bring to these specialised roles. - We do not support AI in applications, if this is suspected you will be rejected. - Previous applicants need not apply. ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Skills and Abilities **Essential** - Effective and appropriate communication skills both written and verbal - Able to complete appropriate documentation accurately - Demonstrate an awareness of healthcare work and policies and procedures - Committed to providing high quality patient care - Ability to work with minimum supervision to a high standard - IT skills, basic word, Email, keyboard skills - Ability and willingness to undertake appropriate training within given time frames - Able to demonstrate calm, caring patient manner / attitude - Enthusiasm and commitment to working within the healthcare setting - Able to meet the physical and developmental demands of the role **Desirable** - Previous NHS experience ### Knowledge and Experience **Essential** - Experience of providing care in a healthcare or social setting - Be able to work as a member of a team - Experience of time management and prioritising work - Understands and committed to a caring approach to patients & relatives ### Qualifications and Training **Essential** - One of the following; Level 3 (SCQF – 6): - City and Guilds 3 - NVQ 3 - BTEC National Diploma - Experience equivalent to the above qualifications - Level 2 Functional skills in English and Math’s, or equivalent - Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) - Equivalent experience ## Documents - [band 3 hcsw (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?vdoc=10574444) - [dbs charges information (pdf, 71.0kb)](https://www.healthjobsuk.com/documents?edoc=3005) - [dbs charges information (pdf, 119.1kb)](https://www.healthjobsuk.com/documents?ddoc=2397) - [uhbw staff benefits book (pdf, 12.5mb)](https://www.healthjobsuk.com/documents?ddoc=2131) - [uhbw behaviours and values (pdf, 299.3kb)](https://www.healthjobsuk.com/documents?edoc=2476) - [policy statement - ex offenders (pdf, 424.6kb)](https://www.healthjobsuk.com/documents?edoc=667) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.