# Senior Healthcare Assistant > NHS job listing from Job Clerk for James Paget University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-healthcare-assistant/83bc159a-5c07-4aa8-9a85-ce7b6333dbd3 - **Markdown:** https://www.jobclerk.com/job/senior-healthcare-assistant/83bc159a-5c07-4aa8-9a85-ce7b6333dbd3.md ## Summary - **Status:** Live - **Employer:** James Paget University Hospitals NHS Foundation Trust - **Town:** Great Yarmouth - **Region:** East of England - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Per Annum - **Contract type:** Permanent - **Employment type:** Full time, Part time, 37.5 hours per week (Full and Part Times hours available generally 11.5 hrs Shifts (INCLUDING WEEKEND)) - **Closing date:** 2026-06-10T15:00:00.000Z - **Posted:** 2026-06-02T07:40:28.948Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Gorleston/James_Paget_University_Hospitals_NHS_Foundation_Trust/Surgical_Department/Surgical_Department-v8041438 - **Application URL:** https://apps.trac.jobs/job-advert/8041438?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.jpaget.nhs.uk ## Job Content ### Job overview This is an exciting opportunity for a Senior / Healthcare Assistant to join the supportive and friendly Ward 9 & SAU Team. Ward 9 & SAU are two Surgical Departments within the Trust who care for a variety of patients and specialities. Ward 9 is an inpatient based area, where SAU is a same day emergency care department that focuses on providing urgent care to improve the health of our patients and preventing admission into the Trust where safe to do so. We are looking to recruit a team focused Senior / Healthcare Assistant who is keen to undertake a hands role across the two departments we support. We are a team who helps one another in the consistent delivery of excellent patient care and experience and would welcome your application if this would appeal to you. Flexibility for shift rotation would be required. Previous experience in the role or Trust experience would be an advantage. If you would like to discuss the opportunity further, please do come to speak with the ward management team. This post will include shift rotation between days and night shifts, to meet the needs of the service. ### Main duties of the job Main duties of the role include: To contribute to the delivery of excellent care and the efficient running in Ward 9 & SAU. To deliver care in a manner sensitive to the individual patient’s needs and wishes, acknowledging and respecting their confidentiality, rights, and beliefs always. To undertake extended skills as expected of Trust healthcare assistants working at band 3. To ensure a positive patient experience, as first point of contact by providing a welcoming, helpful, and supportive environment. Working collaboratively within a multidisciplinary team and to have a good understanding of the complex needs of surgical patients. Undertaking appropriate administrative tasks to ensure the smooth running of the ward department. Providing hands on care to support patient’s recovery and wellbeing. Having excellent communication skills to escalate any concerns you have to the nurse in charge of the shift. ### Detailed job description and main responsibilities Please see the Job Description and Person Specification for a full and comprehensive overview for this position. ## Job Details This is an exciting opportunity for a Senior / Healthcare Assistant to join the supportive and friendly Ward 9 & SAU Team. Ward 9 & SAU are two Surgical Departments within the Trust who care for a variety of patients and specialities. Ward 9 is an inpatient based area, where SAU is a same day emergency care department that focuses on providing urgent care to improve the health of our patients and preventing admission into the Trust where safe to do so. We are looking to recruit a team focused Senior / Healthcare Assistant who is keen to undertake a hands role across the two departments we support. We are a team who helps one another in the consistent delivery of excellent patient care and experience and would welcome your application if this would appeal to you. Flexibility for shift rotation would be required. Previous experience in the role or Trust experience would be an advantage. If you would like to discuss the opportunity further, please do come to speak with the ward management team. This post will include shift rotation between days and night shifts, to meet the needs of the service. ## Job Description Main duties of the role include: To contribute to the delivery of excellent care and the efficient running in Ward 9 & SAU. To deliver care in a manner sensitive to the individual patient’s needs and wishes, acknowledging and respecting their confidentiality, rights, and beliefs always. To undertake extended skills as expected of Trust healthcare assistants working at band 3. To ensure a positive patient experience, as first point of contact by providing a welcoming, helpful, and supportive environment. Working collaboratively within a multidisciplinary team and to have a good understanding of the complex needs of surgical patients. Undertaking appropriate administrative tasks to ensure the smooth running of the ward department. Providing hands on care to support patient’s recovery and wellbeing. Having excellent communication skills to escalate any concerns you have to the nurse in charge of the shift. ## Responsibilities Please see the Job Description and Person Specification for a full and comprehensive overview for this position. ## Person Specification ### Qualifactions **Essential** - Four GCSEs grade D or above including maths and English or equivalent (e.g level 2 literacy and numeracy qualifications) - Commitment to undertake the Level 2 Clinical Healthcare Support Apprenticeship and Care Certificate ### Skills and Abilities **Essential** - Ability to adapt appropriately to different situations - Good communication skills and the ability to interact appropriately with patients, relatives, team members and other staff groups. - Enthusiastic and self-motivated - Appropriately assertive and open minded to new ways of working - Cannulation and/or venepuncture skill - Demonstrates punctuality and good time keeping **Desirable** - Demonstrates understanding of patient advocacy - demonstrates further training/self development ### Behavioural Qualities. **Essential** - Demonstrate collaboration - Able to communicate clearly and compassionately - Is confident to speak up when things are not right - Courteous and Respectful - Demonstrates professionalism and integrity ### Experience and Knowledge **Essential** - Understanding of the importance of professional behaviour at all times - Experienced with IT systems, including Microsoft Office - Experience of working within a team **Desirable** - Recent care experience – can be gained through work experience, volunteering or similar ## Documents - [apollo project (pdf, 12.6mb)](https://www.healthjobsuk.com/documents?edoc=2896) - [recruitment 2025 (pdf, 4.7mb)](https://www.healthjobsuk.com/documents?edoc=2736) - [hospital site map (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=1745) - [apollo care start (pdf, 12.0mb)](https://www.healthjobsuk.com/documents?edoc=2895) - [princes trust support (jpg, 422.2kb)](https://www.healthjobsuk.com/documents?edoc=2740) - [recruitment of ex-offenders (pdf, 90.9kb)](https://www.healthjobsuk.com/documents?edoc=1988) - [new generic healthcare assistant band 3 jd & ps (pdf, 768.5kb)](https://www.healthjobsuk.com/documents?vdoc=10329992) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.