# Senior Crisis Support Worker > NHS job listing from Job Clerk for South London and Maudsley NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-crisis-support-worker/5a96569e-5b23-4390-b82f-a8588aa2e382 - **Markdown:** https://www.jobclerk.com/job/senior-crisis-support-worker/5a96569e-5b23-4390-b82f-a8588aa2e382.md ## Summary - **Status:** Live - **Employer:** South London and Maudsley NHS Foundation Trust - **Location:** Maudsley Hospital - **Workplace type:** onsite - **Profession:** Healthcare support worker - **Grade:** Band 4 - **Salary:** £34,186 - £37,389 per annum inclusive of HCAS - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Shift Pattern) - **Closing date:** 2026-09-13T22:59:00.000Z - **Posted:** 2026-09-01T14:14:26.315Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Denmark_Hill/South_London_Maudsley_NHS_Foundation_Trust/Mental_Health/Mental_Health-v8203272 - **Application URL:** https://apps.trac.jobs/job-advert/8203272?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.slam.nhs.uk ## Job Content ### Job overview Be part of an innovative team which is vital to our plans to transform Child & Adolescent Mental Health Services (CAMHS) Tier 4 services across South London. The service will work in collaboration with the South London Partnership (SLP) Crisis service. South London Partnership is CAMHS New Models of Care Programme and aims to transform services through partnership-working, delivering best practice consistently to support young people and their families. The SLP is a collaboration between Oxleas NHS Foundation Trust, South Londonand Maudsley NHS Foundation Trust, and South West London and St George’s Mental Health NHS Trust. The CAMHS Crisis Line aims to provide short-term, targeted telephone interventions to support young people in distress, as well as providing advice and support for parents and carers who have concerns about their child or young person’s mental health. ### Main duties of the job With support from the senior clinician on duty, to undertake an immediate risk assessment of the young person using your communication skills and knowledge to ensure that any advice or guidance given is appropriate and robust. Provide immediate crisis counselling support to children and young people in significant distress, offering a friendly and supportive voice during this time. Help the child or young person engage in any safety plan they have formulated with their community teams, in order to minimise any potential risk issues that may become apparent during the call. Communicate with parents and carers to provide child and adolescent mental health expertise and advice in relation to their child or young person, reminding them of any plans put in place by CAMHS. If unknown to services, to help them formulate a plan that helps meet the immediate risk issues in relation to the child or young person which would allow their parents or carers to feel supported in managing them at home. Liaise with other mental health professionals, as well as the emergency services to provide support and advice regarding children and young people they may have been called to attend out-of-hours. Work across the clinical systems used by the South London Partnership to access the clinical notes of children and young people to provide an individualised crisis response. ### Detailed job description and main responsibilities NVQ Level 3 in Health & Social Care or other equivalent qualification Experience of working as a Healthcare Assistant in Adolescent Mental Health Experience of working with people with mental health problems Experience of working with professionals from other agencies and services Ability to promote good working relationships with patients and with the multi-disciplinary team Ability to work with a challenging client group, showing initiative and flexibility to team work and to care situations Loyal and able to advocate for and show pride in the work area and organization and demonstrates values of trust and NHS Ability to work within a multi-disciplinary/multi agency setting For further details / informal visits contact: Rebecca Licorish rebecca.licorish@slam.nhs.uk- Team Leader ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Experience **Essential** - Experience of working as a HealthCare Assistant in Adolescent Mental Health - Experience of working with people with mental health problems - Experience of working with children - Experience of working with professionals from other agencies and services **Desirable** - Experience of working in a learning disabilities environment ### Knowledge and skills **Essential** - An ability to work with minimal supervision and as part of a team - Ability to work with a challenging client group, showing initiative and flexibility to team work and to care situations - Ability to deal with a wide range of complex needs - Flexibility to work shift patterns across 24hrs, 7days a week and across all clinical areas as required - Empathy for service users including individuals who have experienced mental health problems. - Good written and verbal communication skills - Ability to prioritise workload **Desirable** - Knowledge of the Children’s Act and the Equality Act. ### Training and qualifications **Essential** - NVQ Level 3 in Health & Social Care or other equivalent qualification **Desirable** - Additional training/qualification related to Mental Health ## Documents - [slam staff benefits (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2341) - [happy to talk flexible working (pdf, 680.1kb)](https://www.healthjobsuk.com/documents?ddoc=1723) - [band 4 crisis line job description (pdf, 218.1kb)](https://www.healthjobsuk.com/documents?vdoc=10537977) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.