# Senior Contract Manager (Community) > NHS job listing from Job Clerk for NHS Black Country Integrated Care Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-contract-manager-community/efa004ce-942f-4136-a952-a86112f09cab - **Markdown:** https://www.jobclerk.com/job/senior-contract-manager-community/efa004ce-942f-4136-a952-a86112f09cab.md ## Summary - **Status:** Live - **Employer:** NHS Black Country Integrated Care Board - **Location:** Black Country Integrated Care Board; Birmingham & Solihull Integrated Care Board - **Workplace type:** onsite - **Profession:** Contracts manager - **Grade:** Band 8 - **Salary:** £57,528 to £64,750 a year - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-09-11T23:59:00.000Z - **Posted:** 2026-09-04T12:14:22.121Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/D9118-26-0042 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/D9118-26-0042/pre-application-questions-pause?referrer=jobadvert&ref=D9118-26-0042 - **Employer website:** https://blackcountry.icb.nhs.uk/ ## Job Content ### Job summary An exciting opportunity has arisen within the contracts team for a permanent senior contracts manager. The post holder will support managers and staff across the ICB to manage the interface with providers and ICBs for all aspects of contract management and provide excellent relationship management. The successful applicant will be able to recommend next steps, lead and facilitate the actions to resolve complex scenarios and issues, work well within a team in a fast paced environment and the ability to work independently is essential. You will have excellent communication and interpersonal skills, be able to work flexibly and the ability to motivate others. We are looking for an individual to manage a portfolio of contracts, covering a variety of different contracts. The contracts team are responsible for creating contracts, managing the day to day provider and contract management of over 700 providers. You will work closely with other directorates including commissioners, finance, and quality to ensure that the right conversations and measures are in place to maintain the quality of commissioned service, manage service delivery and performance. ### Main duties of the job The post requires an experienced, dynamic, and proactive individual with excellent team working and leadership skills to work within a supportive team. The post holder will develop new contracts and varying existing contracts for their portfolio and provide expert contract management and leadership for a portfolio of contracts across the whole commissioning and contracting cycle. The senior contract manager will work closely with partners to negotiate, agree, and manage those contracts and ensure they reflect the needs of the local population deliver service quality and make a real difference to health outcomes. You should be comfortable with leading and managing a portfolio of contracts across different workstreams/care programmes, building excellent and productive relationships with providers and ICB colleagues, arranging, and chairing contract meetings, facilitating and leading complex and sensitive conversations between internal and external stakeholders. The post holder will also support on escalations, manage complex issues to successful resolution and lead on papers and projects as required. The postholder will have line management for individual/s in the team. ### About us Birmingham, the Black Country and Solihull Integrated Care System bring together the NHS, councils and voluntary sector to serve 2.7 million people. Our vision is to be the healthiest place to live and work, improving life chances and reducing inequalities. You will model system values, champion inclusion and actively address health inequalities, helping create an environment where everyone can thrive. In return, the Cluster offers a supportive, ambitious and inclusive environment with opportunities to develop and work across partners to deliver meaningful change. The ICB is committed to having a workforce which is representative of the population of Birmingham, the Black Country, and Solihull Cluster. Our current staffing profile demonstrates that we are not as representative as we would like to be at this level within the organisation. We would actively welcome applications from women and people from Black, Asian and Minority Ethnic backgrounds. The ICB is registered as a Disability Confident Employer. We actively welcome applications from applicants with a disability and commit to shortlisting all such suitable applicants who meet the essential criteria for an interview. Please let us know of any reasonable adjustments you require to participate in the recruitment process. ### Details - Date posted: 04 September 2026 - Pay scheme: Agenda for change - Band: Band 8a - Salary: £57,528 to £64,750 a year - Contract: Permanent - Working pattern: Full-time - Reference number: D9118-26-0042 - Job locations: Black Country Integrated Care Board, Wolverhampton Civic Centre, St Peter's Square, Wolverhampton, WV1 1SH, United Kingdom, Birmingham & Solihull Integrated Care Board, Alpha Tower, Suffolk Street Queensway, Birmingham, B1 1TT, United Kingdom ### Job responsibilities The postholder will be accountable for: - Supporting the ICB Team in relation to the commissioning and contracting of services from a range of providers. While working across the total contracts teams portfolio, if required, with flexibility to provide contract management and support where it is needed - To manage and co-ordinate the annual negotiation of NHS and other contracts and service level agreements. - Leading on and proactively manage a healthcare contracting portfolio and service level agreements across a range of services and health providers. Particularly providers of community health care and acute and community NHS providers - For the day-to-day contract management of designated contracts for the ICB. This will include providing leadership and support to the Contracts Team with regard to the delivery of national and local targets and effective contract management process and delivery. - Escalation of issues through the ICBs MDT and Cluster Executive Assurance Meeting in support of its role in NHSE Oversight and Assurance - To support the AD of contracting and the Head of Contracts in delivering robust contract management function for the ICB teams designated contracts. - For a specific contract portfolio and their contractual performance including the overall delivery of outcomes, - Provide specialist advice and guidance to inform decisions regarding commissioning, procurement and contracting, including presenting contentious information relating to contract changes in a sensitive way. Please refer to the full job description attached ## Person Specification ### Autonomy **Essential** - Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager e.g. working without supervision, with the aim of improving deliverables and compliance to policies - providing specialist advice to the organisation, working to tight and often changing timescales. - Ability to interpret national policy and local policies ### Experience **Essential** - Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly - Experience of identifying and interpreting National policy - Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation) - Previously responsible for a budget, involved in budget setting and working knowledge of financial processes - Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement - Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations - Working knowledge of Microsoft Office with intermediate keyboard skills - Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices - Well developed and significant contract management experience - Experience of commissioning, delivering or contracting community health care services - Experience of supporting negotiations dealing with complex or sensitive information - Understanding of procurement legislation ### Qualifications **Essential** - Educated to Masters level or equivalent level of experience of working at a senior level in specialist area - Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent - Evidence of post qualifying and continuing professional development - Member of relevant professional body ### Personal Qualities **Essential** - Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups - Negotiate and influence on difficult and controversial issues including performance and change - Political sensitivity, diplomacy, tact, assertion, tenacity and high personal integrity. ### Skills and Abilities **Essential** - Problem solving skills and ability to respond to sudden unexpected demands - Ability to analyse complex facts and situations and develop a range of options - Takes decisions on difficult and contentious issues where there may be a number of courses of action - Strategic thinking ability to anticipate and resolve problems before they arise - Must be able to prioritise own work effectively and be able to direct activities of others - Experience of managing and motivating a team and reviewing performance of the individuals - Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies - Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales - Used to working in a busy environment - Adaptability, flexibility and ability to cope with uncertainty and change - Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions - Professional calm and efficient manner - Effective organizer, influencer and networker - Demonstrates a strong desire to improve performance and make a difference by focusing on goals - Completer/Finisher - able to interpret and communicate complex information to a variety of audiences - ability to develop effective relationships across organisational boundaries and work well in a team ### Equality, Diversity and Inclusion **Essential** - Awareness of equality and valuing diversity principles - Understanding of Confidentiality and Data Protection Act ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.