# Senior Care Support Worker - T&O Outpatients

> NHS job listing from Job Clerk for The Dudley Group NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/senior-care-support-worker-tando-outpatients/dd4d5354-ca5c-4339-bd5a-b7104e117695
- **Markdown:** https://www.jobclerk.com/job/senior-care-support-worker-tando-outpatients/dd4d5354-ca5c-4339-bd5a-b7104e117695.md

## Summary

- **Status:** Live
- **Employer:** The Dudley Group NHS Foundation Trust
- **Location:** Russells Hall Hospital
- **Workplace type:** onsite
- **Profession:** Healthcare support worker
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum, pro rata
- **Contract type:** Permanent: At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.
- **Employment type:** Part time - 30.5 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
- **Closing date:** 2026-09-18T22:59:00.000Z
- **Posted:** 2026-09-04T08:03:17.105Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Birmingham_Black_Country/Dudley/The_Dudley_Group_NHS_Foundation_Trust/Trauma_Orthopaedics/Trauma_Orthopaedics-v8223053
- **Application URL:** https://apps.trac.jobs/job-advert/8223053?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.dudleygroup.nhs.uk

## Job Content

### Job overview

Senior Care Support Worker T&O Outpatients Band 3 x1 30.50 Hour post available

We are searching for caring individuals who understand the needs of our patients and display compassion and patience at all times.

Successful applicants will be actively encouraged to develop their skills and knowledge to meet both personal and service development needs.

### Main duties of the job

A Senior Care Support Worker will work together with the members of the nursing team to provide a high standard of care to patients. He/she will be competent to undertake and record designated observations and clinical procedures, teach aspects of patient education, support the registered nurse in outpatient clinics, input data into the IT system and ensure equipment is available and ready for use by the nursing team.

They will communicate with senior staff/any clinic administrative, organisational problems that impact upon the smooth running of clinics and/or the patient pathway through the Outpatient Service.

The post holder will be required to complete generic and team specific competencies within an agreed time scale, this should be within twelve months of post commencing.

The Senior Care Support Worker will:

- Be an integral member of the ward/department team working under the direct or indirect supervision of a registered practitioner.
- Be responsible for providing care to patients as delegated by the registered practitioner following the completion of specific competencies.
- Contribute to the maintenance of care environment and quality initiatives to enhance patient care.
- Ensure that their practice adheres to policies, procedures and competencies.
- Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues

### Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

### Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Experience

**Essential**

- Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
- Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
- Regular contact with bodily fluids when carrying out interventions and or treatments
- Frequent moderate/intense effort required for periods of time
- Experience in a healthcare environment
- Manual handing of patients (including toileting, bathing and turning patients), equipment and stores

### Communication

**Essential**

- Evidence of effective communication skills including
- Verbal
- Written (legible handwriting)
- Non-verbal
- Compassion and respect
- Ability to communicate appropriately with patients, relatives and / or carers
- An understanding of how to behave / act in a clinical environment
- Positive and enthusiastic approach to work
- Courteous and polite

### Planning Skills

**Essential**

- Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
- Flexibility to work across the Health Economy

### Knowledge and Training

**Essential**

- Ability to recognise limitations of knowledge and competence and practice within these boundaries
- Prepared to undergo further training
- Able to use and update IT systems with patient information
- An understanding of their role within the team

### Education and Qualifications

**Essential**

- Maths and English Qualification – GCSE A-C or Functional Skills Level 2
- Care Certificate or ability to complete within 12 weeks of commencing employment
- QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience

**Desirable**

- Food Handling Certificate

### Equality, Diversity, Inclusion and Trust Values

**Essential**

- Able to provide safe, caring, and effective services
- Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
- Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

## Documents

- [our vision (png, 101.8kb)](https://www.healthjobsuk.com/documents?edoc=1862)
- [useful links (pdf, 193.5kb)](https://www.healthjobsuk.com/documents?edoc=1861)
- [culture statement (pdf, 1.7mb)](https://www.healthjobsuk.com/documents?edoc=1991)
- [job description (pdf, 330.4kb)](https://www.healthjobsuk.com/documents?vdoc=10532223)
- [dudley people plan (pdf, 6.7mb)](https://www.healthjobsuk.com/documents?edoc=2026)
- [employee benefits (pdf, 440.3kb)](https://www.healthjobsuk.com/documents?edoc=1858)
- [our leadership way (pdf, 173.3kb)](https://www.healthjobsuk.com/documents?edoc=2413)
- [gdpr privacy notice (pdf, 248.6kb)](https://www.healthjobsuk.com/documents?edoc=1859)
- [flexible working poster (pdf, 1.6mb)](https://www.healthjobsuk.com/documents?edoc=2911)
- [what is a disability? (pdf, 130.5kb)](https://www.healthjobsuk.com/documents?edoc=2274)
- [personal specification (pdf, 264.4kb)](https://www.healthjobsuk.com/documents?vdoc=10532224)

## Agent Notes

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