# Senior CAIST Clinical and Operational Manager

> NHS job listing from Job Clerk for Norfolk and Suffolk NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/senior-caist-clinical-and-operational-manager/10f377a5-2e8d-4d76-8bd3-08ca0fd723ba
- **Markdown:** https://www.jobclerk.com/job/senior-caist-clinical-and-operational-manager/10f377a5-2e8d-4d76-8bd3-08ca0fd723ba.md

## Summary

- **Status:** Live
- **Employer:** Norfolk and Suffolk NHS Foundation Trust
- **Location:** Northgate Hospital
- **Workplace type:** onsite
- **Profession:** Operations manager
- **Grade:** Band 8
- **Salary:** £66582.00 to £77368.00
- **Contract type:** Permanent
- **Employment type:** Full time, Flexible working, 37.5 hours per week
- **Closing date:** 2026-10-18T22:59:00.000Z
- **Posted:** 2026-10-14T15:42:47.645Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8368376
- **Application URL:** https://apps.trac.jobs/job-advert/8368376?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.nsft.nhs.uk

## Job Content

### Job overview

The post holder will hold county-wide clinical and operational responsibility for CAIST services across Norfolk, ensuring safe, effective and consistent service delivery. The post holder will have responsibility for the delivery of optimal outcomes for service users and the local health population within the available resources. Ensures the delivery of locality/clinical network operational objectives including performance, resource efficiency and management of workforce plans in line with geography, specialty areas and clinical strategy. In undertaking their duties, they will work closely with the Associate Director of Operations (ADO) to direct and lead service improvement and performance and support the delivery of safe and effective care.

### Main duties of the job

Working as part of a multi-professional leadership team, this postholder will lead and manage services at locality level and will be jointly responsible and accountable for:

- The delivery of quality services around the core dimensions of safety, effectiveness, and patient experience.
- The delivery and oversight of community focused strategic plans in line with overall Trust strategy.
- The performance management of designated services in line with local and national performance targets and standards.
- Ensuring clinical engagement, taking responsibility for good governance, safety, and risk management.
- Providing leadership, support and advice to their direct reports and wider community staff and staff. The post holder, as part of the Locality Leadership team will be required to work collectively and collaboratively to ensure the effective implementation of the Trust locality leadership model, ensuring the integrity and effectiveness of patient and service user pathways across both their respective locality as well as the organisation as a whole.

### Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

### Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Registered Mental health Nursing degree or equivalent,

**Essential**

- Registered Mental health Nursing degree or equivalent, Dip SW or Dip in OT with relevant Masters level qualification in a clinical, management or leadership field
- Leadership experience managing teams in CYP or equivalent
- Clinical and operational experience in mental health

**Desirable**

- Engaging with appropriate stakeholders to shape delivery of healthcare services. Maximising service income potential
- Performance management
- Transformation experience

### Leadership experience managing teams in CYP or equivalent

**Essential**

- Clinical and operational experience in mental health

**Desirable**

- Transformation and quality improvement experience

## Documents

- [job description (pdf, 350.0kb)](https://www.healthjobsuk.com/documents?vdoc=10695755)
- [reasonable adjustments - nsft (pdf, 197.5kb)](https://www.healthjobsuk.com/documents?edoc=2863)
- [values based recruitment – candidates guide (pdf, 360.6kb)](https://www.healthjobsuk.com/documents?edoc=1028)

## Agent Notes

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