# Senior Booking Co-Ordinator > NHS job listing from Job Clerk for Royal United Hospitals Bath NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-booking-co-ordinator/9ba21ba7-ad1f-4c07-82ba-a61c23b5a34d - **Markdown:** https://www.jobclerk.com/job/senior-booking-co-ordinator/9ba21ba7-ad1f-4c07-82ba-a61c23b5a34d.md ## Summary - **Status:** Live - **Employer:** Royal United Hospitals Bath NHS Foundation Trust - **Town:** Bath - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Per Annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-14T23:59:00.000Z - **Posted:** 2026-05-31T00:02:40.285Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Somerset/Bath/Royal_United_Hospitals_Bath_NHS_Foundation_Trust/Senior_Booking_Coordinator/Senior_Booking_Coordinator-v8015184 - **Application URL:** https://apps.trac.jobs/job-advert/8015184?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.ruh.nhs.uk ## Job Content ### Job overview Do you want to take up an exciting opportunity to join our team booking operations for patients?! We are looking for a new Senior Booking Co-ordinator to join our well established team. If you have a calm and empathetic nature, enjoy talking to patients and can work on your own initiative this could be the job for you. You will need to be able to use your negotiating skills to with clinicians and patients to ensure that patients receive their treatment within our target times. This post is based onsite and is a key role within the Trust. There is always something different to learn and it is a fast paced role needing attention to detail and a sense of humour! Full support and training is provided. This is a full time post @ 37.5 hours – our hours are 9-5. ### Main duties of the job To provide a full and comprehensive service to the organisation to ensure all elective patients are admitted efficiently for surgery within national guidelines and in accordance with the Trust’s Patient Access Policy. This will require the post holder to effectively make comprehensive decisions with regards to waiting list management and ensure that these decisions are effectively communicated to all relevant parties: Consultant Staff, Managers, Theatres and Nursing Staff, maximising the use of Trust resources. ### Detailed job description and main responsibilities Please see the attached job description and person specification for more information about the role. ## Job Details Do you want to take up an exciting opportunity to join our team booking operations for patients?! We are looking for a new Senior Booking Co-ordinator to join our well established team. If you have a calm and empathetic nature, enjoy talking to patients and can work on your own initiative this could be the job for you. You will need to be able to use your negotiating skills to with clinicians and patients to ensure that patients receive their treatment within our target times. This post is based onsite and is a key role within the Trust. There is always something different to learn and it is a fast paced role needing attention to detail and a sense of humour! Full support and training is provided. This is a full time post @ 37.5 hours – our hours are 9-5. ## Job Description To provide a full and comprehensive service to the organisation to ensure all elective patients are admitted efficiently for surgery within national guidelines and in accordance with the Trust’s Patient Access Policy. This will require the post holder to effectively make comprehensive decisions with regards to waiting list management and ensure that these decisions are effectively communicated to all relevant parties: Consultant Staff, Managers, Theatres and Nursing Staff, maximising the use of Trust resources. ## Responsibilities Please see the attached job description and person specification for more information about the role. ## Person Specification ### Qualifications **Essential** - Educated to GCSE/O level or equivalent work experience ### Specific Skills **Essential** - Polite and professional telephone manner and ability to deal with angry, difficult or distressed callers - Effective decision making skills to process a range of information (some of it conflicting) and decide on the most appropriate course of action - Excellent organizational skills - Prioritises own workload to meet deadlines - Ability to work as part of a team ### Knowledge and Experience **Essential** - Experience of working in a customer/patient focused environment - Understanding of the importance of maintaining confidentiality - Ability to use computer software to develop operating lists - Experience dealing with people (customers, patients) over the telephone or in person - Ability/experience of working under pressure - Ability to problem solve/use initiative **Desirable** - Experience of dealing with patients appointments ## Documents - [join the ruh (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=3030) - [senior booking co-ordinator job description (pdf, 401.2kb)](https://www.healthjobsuk.com/documents?vdoc=10301090) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.