# Senior Application Support Analyst > NHS job listing from Job Clerk for Sandwell and West Birmingham Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-application-support-analyst/36d0c20a-c856-4a35-bdae-d44b65250333 - **Markdown:** https://www.jobclerk.com/job/senior-application-support-analyst/36d0c20a-c856-4a35-bdae-d44b65250333.md ## Summary - **Status:** Live - **Employer:** Sandwell and West Birmingham Hospitals NHS Trust - **Town:** West Bromwich - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 6 - **Salary:** £39,959 - £48,117 per annum - **Contract type:** Permanent - **Employment type:** Full time, Flexible working, 37.5 hours per week (Employee expected to be On Call rota) - **Closing date:** 2026-07-09T23:59:00.000Z - **Posted:** 2026-06-25T08:52:09.284Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Birmingham_Black_Country/West_Bromwich/Sandwell_West_Birmingham_NHS_Trust/Informatics/Informatics-v8034364 - **Application URL:** https://apps.trac.jobs/job-advert/8034364?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.swbh.nhs.uk ## Job Content ### Job overview We are seeking an individual to fill an opening for a Senior Application Support Analyst.  You will be assisting in the management and the administration of all IT systems comprising the Trust’s electronic patient record and any other Trust systems managed centrally within the Informatics function. ### Main duties of the job To manage the administration of all IT systems comprising the Trust’s integrated electronic patient record and any other Trust systems managed centrally within the Informatics function. To assist in the development of the Systems, both local and those provided externally, to meet the needs of systems users and of the organisation. In liaison with the Application Support Manager and the Implementation/Training teams, support the rollout of new functionality to systems users. You will be required to participate in the on-call rota and work different shift patterns. ### Detailed job description and main responsibilities Please see the attached Job Description and Person Specification for full details on what this role entails. ## Job Details We are seeking an individual to fill an opening for a Senior Application Support Analyst. You will be assisting in the management and the administration of all IT systems comprising the Trust’s electronic patient record and any other Trust systems managed centrally within the Informatics function. ## Job Description To manage the administration of all IT systems comprising the Trust’s integrated electronic patient record and any other Trust systems managed centrally within the Informatics function. To assist in the development of the Systems, both local and those provided externally, to meet the needs of systems users and of the organisation. In liaison with the Application Support Manager and the Implementation/Training teams, support the rollout of new functionality to systems users. You will be required to participate in the on-call rota and work different shift patterns. ## Responsibilities Please see the attached Job Description and Person Specification for full details on what this role entails. ## Person Specification ### Experience **Essential** - Previous experience of using a multifunctional Patient Administration System or major clinical IT system to support a range of operational/clinical processes in a large healthcare setting. - Additional experience of supporting and administering a PAS or major clinical IT system, including its usage and configuration as related to users and system setup - Proven experience of managing and delivering one or more successful implementations of a large scale IT project with Change Management implications. - Proven experience of planning and undertaking testing of IT applications ### Communications **Essential** - Communicate effectively in a variety of settings including internal or external, meetings, presentation, training sessions, workshops. ### Qualifications **Essential** - Relevant degree or equivalent higher educational qualification - Evidence of relevant Continuing Professional Development including some industry standard IT qualifications. - Attained full ECDL or equivalent - Prince 2 Foundation qualified or equivalent ### Personal Qualities **Essential** - Able to work as part of a team and autonomously. - Able to use own initiative and act freely in deciding on the way to achieve a given goal. - Dependable, can be relied on to carry out work to a consistent high standard - Flexible in approach to working hours when necessary ## Documents - [candidate briefing pack (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2982) - [swb reward & recognition guide (pdf, 704.4kb)](https://www.healthjobsuk.com/documents?edoc=2604) - [senior application support analyst - job description (pdf, 151.8kb)](https://www.healthjobsuk.com/documents?vdoc=10322135) - [senior application support analyst - person specification (pdf, 176.4kb)](https://www.healthjobsuk.com/documents?vdoc=10358887) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.