# Senior Administrator > NHS job listing from Job Clerk for Sirona care & health CIC. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-administrator/3b2a1083-6e3e-4774-b9f1-888534073cef - **Markdown:** https://www.jobclerk.com/job/senior-administrator/3b2a1083-6e3e-4774-b9f1-888534073cef.md ## Summary - **Status:** Live - **Employer:** Sirona care & health CIC - **Location:** Hampton House - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum, pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, Flexible working, 37.5 hours per week - **Closing date:** 2026-09-04T22:59:00.000Z - **Posted:** 2026-08-21T12:31:25.452Z - **Source information URL:** https://www.healthjobsuk.com/job/Bristol/Sirona_care_health_CIC/Administration/Administration-v8220499 - **Application URL:** https://apps.trac.jobs/job-advert/8220499?ShowJobAdvert=&feedid=9002 - **Employer website:** https://sirona-cic.org.uk/ ## Job Content ### Job overview Would you like to play a key role in a friendly and dedicated administration team, helping to ensure patients receive an efficient and high-quality service? The Bristol MSK/POD Service provides care and support to patients with musculoskeletal conditions, and we are looking for an experienced and motivated administrator to join our team. As a senior member of the Sirona MSK administration team, you will oversee the day-to-day work of administrative colleagues across defined localities. You will play an important role in ensuring administrative processes run smoothly and efficiently, including appointment booking, workforce allocation, caseload management, patient communication and post-clinic actions. You will support the development and maintenance of diaries, templates and documentation within our electronic patient record system, EMIS. You will also be responsible for monitoring data quality, supporting audits and reviewing performance information to help identify opportunities for improvement. The role will involve managing and responding appropriately to concerns, complaints and adverse events, escalating issues to your line manager where necessary. ### Main duties of the job As a senior member of the team, you will have line management responsibilities and will support the development of both new and existing colleagues through training, mentoring and day-to-day guidance. You will use your communication and negotiation skills to engage colleagues, build effective working relationships and achieve positive outcomes. You will also support the Band 5 Administration Lead(s) with workforce planning and maintaining appropriate staffing levels, including involvement in recruitment. There may also be opportunities to deputise for a Band 5 Administration Lead during periods of absence. The duties described are not exhaustive and may change over time in line with the needs of the service. Sirona's values are at the heart of everything we do and will be integral to the way you carry out your role. ### Detailed job description and main responsibilities Please see the attached Job Description for a full list of duties and responsibilities before applying for this position. Please note, we cannot offer a Certificate of Sponsorship for this role. If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application. If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Qualification **Essential** - GCSE Maths and English **Desirable** - NVQ level 3 Business Administration ### Skills and Knowledge **Essential** - - Liaises with colleagues, patients/clients and/or external contacts handling complex messages and complaints including sensitive information to help the team/service run efficiently and effectively. - - Creates written/electronic correspondence including bespoke letters - - Line manages, trains and mentors colleagues/new staff, conducting regular one to one meetings and providing wellbeing and emotional support, performance management and professional development. - - Expected to follow standard operating procedures (SOPs) and policies to support your role and contribute to ideas for service developments **Desirable** - - Administration work relevant to the position applied for - - Handling information confidentially and securely. - - Delivering excellent customer service on the telephone and in person - - Frequent, non-routine problem solving - - Working in a health/social care or service-oriented organisation ## Documents - [job description (pdf, 488.6kb)](https://www.healthjobsuk.com/documents?vdoc=10559114) - [employees benefits (pdf, 4.3mb)](https://www.healthjobsuk.com/documents?ddoc=2102) - [application guidance (pdf, 352.4kb)](https://www.healthjobsuk.com/documents?ddoc=2466) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.