# Senior Administrator - EOS Team HMP Bronzefield

> NHS job listing from Job Clerk for Central and North West London NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/senior-administrator-eos-team-hmp-bronzefield/f4e84e46-77ae-4772-9530-7a0f6476c750
- **Markdown:** https://www.jobclerk.com/job/senior-administrator-eos-team-hmp-bronzefield/f4e84e46-77ae-4772-9530-7a0f6476c750.md

## Summary

- **Status:** Live
- **Employer:** Central and North West London NHS Foundation Trust
- **Town:** London
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £29,812 - £32,715 per annum inc. HCAS pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 18.5 hours per week
- **Closing date:** 2026-06-15T23:59:00.000Z
- **Posted:** 2026-06-08T12:21:35.045Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Ashford/Central_North_West_London_NHS_Foundation_Trust/Health_Justice_Services/Health_Justice_Services-v8059192
- **Application URL:** https://apps.trac.jobs/job-advert/8059192?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.cnwl.nhs.uk

## Job Content

### Job overview

In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated  and enthusiastic Administrator to join our forward thinking, friendly and expanding Health and Justice Services EOS team at HMPYOI Bronzefield. By joining our Surrey Prisons’ Offender Personality Disorder (OPD) Pathway EOS Team you will be joining a staff team that includes prison officers and psychologists. We are seeking a compassionate & enthusiastic administrator who enjoys working as part of a multi-disciplinary team and who is interested in working in a service user facing environment.

To provide efficient and effective secretarial and administrative support to the EOS team.

The post holder will be expected to cover a range of administration tasks, which require the exercise of initiative operating within broad guidelines. These are secretarial, administrative and IT skills.

To provide a comprehensive administrative service and PA support to the EOS team

Undertakes delegated administrative tasks on behalf of the Administrative Manager and to responsible for the day-to-day running and control of administrative and secretarial services of the Team.

The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and managerial staff

### Main duties of the job

Please refer to the Job Description for full details

To prepare and distribute documents by using the prison administration system (CNOMIS/DPS), the patient administration system (Systmone), and Microsoft office software (letters, memos, reports, discharge summaries, etc) ensuring that all policies and procedures are adhered to.

To provide a telephone reception service and deal with telephone calls, correspondence and other internal or external agencies in an appropriate and professional manner, using judgement and discretion where necessary and to refer clinical matters to relevant members of the clinical team.

Deal with outgoing and incoming correspondence, ensuring that incoming mail is distributed as quickly as possible.

To organise and attend meetings as directed for the team, including hospitality, preparing reports, agenda’s, taking minutes/notes.

Co-ordinate travel and accommodation arrangements.

Co-ordination of local events as required by the EOS Clinical Lead and Offender Personality Disorder Head of Service Line.

### Detailed job description and main responsibilities

Please review job description for complete list of responsibilities.

Vetting clearance is mandatory to complete pre-employment checks. Applicants will need to have resided in the UK for 3 years + in order to pass the vetting clearance required to work within the establishment.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

## Job Details

In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated and enthusiastic Administrator to join our forward thinking, friendly and expanding Health and Justice Services EOS team at HMPYOI Bronzefield. By joining our Surrey Prisons’ Offender Personality Disorder (OPD) Pathway EOS Team you will be joining a staff team that includes prison officers and psychologists. We are seeking a compassionate & enthusiastic administrator who enjoys working as part of a multi-disciplinary team and who is interested in working in a service user facing environment.

To provide efficient and effective secretarial and administrative support to the EOS team.

The post holder will be expected to cover a range of administration tasks, which require the exercise of initiative operating within broad guidelines. These are secretarial, administrative and IT skills.

To provide a comprehensive administrative service and PA support to the EOS team

Undertakes delegated administrative tasks on behalf of the Administrative Manager and to responsible for the day-to-day running and control of administrative and secretarial services of the Team.

The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and managerial staff

## Job Description

Please refer to the Job Description for full details

To prepare and distribute documents by using the prison administration system (CNOMIS/DPS), the patient administration system (Systmone), and Microsoft office software (letters, memos, reports, discharge summaries, etc) ensuring that all policies and procedures are adhered to.

To provide a telephone reception service and deal with telephone calls, correspondence and other internal or external agencies in an appropriate and professional manner, using judgement and discretion where necessary and to refer clinical matters to relevant members of the clinical team.

Deal with outgoing and incoming correspondence, ensuring that incoming mail is distributed as quickly as possible.

To organise and attend meetings as directed for the team, including hospitality, preparing reports, agenda’s, taking minutes/notes.

Co-ordinate travel and accommodation arrangements.

Co-ordination of local events as required by the EOS Clinical Lead and Offender Personality Disorder Head of Service Line.

## Responsibilities

Please review job description for complete list of responsibilities.

Vetting clearance is mandatory to complete pre-employment checks. Applicants will need to have resided in the UK for 3 years + in order to pass the vetting clearance required to work within the establishment.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

## Person Specification

### Other

**Essential**

- - Ability to work in a secure environment. Must be able to obtain and maintain prison security clearance and work in accordance with HMPPS policies and procedures.
- - Ability to understand and implement the Equal Opportunities Policy at a level appropriate to the job

### Experience

**Essential**

- - Relevant qualification or substantial administrative experience.
- - Experience of providing receptionist duties and dealing with members of the public both face to face and on the phone.
- - Experience of working in health or health related environment
- Experience of working with staff at a senior level

**Desirable**

- Work within multidisciplinary teams.
- Experience of staff supervision/management
- Experience of using a trauma informed approach

### Qualifications

**Essential**

- - GCSE or other equivalent qualification
- - NVQ 3 or RSA 3 or equivalent experience

**Desirable**

- - ECDL

### Skills & Knowledge

**Essential**

- - A comprehensive working knowledge of the use of Microsoft Office software – Word, Excel, PowerPoint and Access
- - Must be numerate and able to provide statistical data clearly and accurately
- - Familiarity with the use of medical reference or related software
- - Demonstrate effective organisational ability over a wide range of tasks: e.g. filing, diary management, record keeping, and statistics.
- - Ability to work in a flexible and organised manner, to prioritise and work to deadlines

**Desirable**

- - Knowledge of Client Administration Systems

## Documents

- [cnwl values (pdf, 182.9kb)](https://www.healthjobsuk.com/documents?edoc=1162)
- [cnwl staff charter (pdf, 684.7kb)](https://www.healthjobsuk.com/documents?edoc=2868)
- [cnwl staff networks (pdf, 320.0kb)](https://www.healthjobsuk.com/documents?edoc=1160)
- [cnwl reward and wellbeing handbook 2020 (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1773)
- [cnwl culture scarf behaviour framework (pdf, 710.2kb)](https://www.healthjobsuk.com/documents?edoc=2869)
- [job description & person specification (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?vdoc=10349390)
- [accommodation information for new starters (pdf, 120.6kb)](https://www.healthjobsuk.com/documents?ddoc=2438)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
