# Senior Administrator - Children’s Community Nursing & Complex Care > NHS job listing from Job Clerk for Gloucestershire Health & Care NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/senior-administrator-childrens-community-nursing-and-complex-care/643fc551-daa3-49ce-b24c-af598c2f81e6 - **Markdown:** https://www.jobclerk.com/job/senior-administrator-childrens-community-nursing-and-complex-care/643fc551-daa3-49ce-b24c-af598c2f81e6.md ## Summary - **Status:** Live - **Employer:** Gloucestershire Health & Care NHS Foundation Trust - **Location:** Edward Jenner Court - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Per annum pro rata - **Contract type:** Permanent: Post must cover Mondays and Tuesdays - **Employment type:** Part time - 30 hours per week - **Closing date:** 2026-10-25T23:59:00.000Z - **Posted:** 2026-10-08T15:25:13.478Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Gloucestershire/Cheltenham/Gloucestershire_Health_Care_NHS_Foundation_Trust/Administration/Administration-v8340350 - **Application URL:** https://apps.trac.jobs/job-advert/8340350?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.ghc.nhs.uk ## Job Content ### Job overview We’re looking for a motivated and professional Administrator to support our CYPS Children’s Specialist Nursing Services for 30 hours per week. We are based in Cheltenham. You’ll be part of a friendly, professional and dedicated team. You will provide comprehensive administrative support across the CYPS Children’s Specialist Nursing Services. The role includes: - Coordination of appointments and meetings (SystmOne) - Acting as a key contact for staff, families and partner organisations (GP Surgeries, educational settings and hospitals) - Handling confidential and sensitive information - Procurement of clinical equipment and stock - Accessing and updating electronic patient records If you’re competent and confident in your IT Skills (Microsoft Word/Excel/Outlook) and organised, proactive, confident and committed to delivering an excellent service, we’d love to hear from you. ### Main duties of the job - To provide effective administrative support - To develop a thorough understanding of the service and processes - Efficiently use System 1 and other databases to record and track the patient’s treatment pathway including, clinic appointments and outcomes. - Efficiently use appropriate systems to collect, collate and report data and information in an accurate format (e.g. Microsoft Excel, Word, PowerPoint). - Responds to all colleagues in a positive, professional and helpful manner. Takes the ‘wider view’ at all times and builds good working relationships. - Communicate effectively with a wide range of people including colleagues and members of the public, ensuring at all times that a professional approach is presented. - To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, to propose changes to working practices to maximise efficient/effectiveness of role. - To adopt a flexible and supportive role within the administration team by assisting with workload in the absence of colleagues to maintain a robust and quality service. - Carrying out general administrative tasks for the department to agreed standards and timescales, e.g. photocopying, sending out correspondence and documents, etc. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. ### Detailed job description and main responsibilities Please refer to the Additional Information attachment before submitting your application. - To provide effective administrative support. To develop a thorough understanding of the service and processes - Efficiently use System 1 and other databases to record and track the patient’s treatment pathway including, clinic appointments and outcomes. - Efficiently use appropriate systems to collect, collate and report data and information in an accurate format (e.g. Microsoft Excel, Word, PowerPoint). - To produce quality typed work to ensure that all communication is professionally presented, accurate, well-constructed and formatted in line with Trust guidelines. - To maintain a well-managed filing system, both paper and electronic, to ensure ease of access and retrieval, in line with Trust protocols. Support with planning and recording of clinics and ensure accurate and any updated information is available to the team within a timely manner. - Actively support team meetings, taking notes that are accurate, well written and presented, and effectively distributed in a timely manner. - Actively participating in team meetings and discussions with colleagues and manager to make constructive suggestions as to how services could be improved within own work area, and implementing such changes with guidance from line manager - Responds to all colleagues in a positive, professional and helpful manner. Takes the ‘wider view’ at all times and builds good working relationships. - Communicate effectively with a wide range of people including colleagues and members of the public, ensuring at all times that a professional approach is presented. - To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, to propose changes to working practices to maximise efficient/effectiveness of role. - Ensure all confidential paperwork is filed or shredded promptly and securely - To adopt a flexible and supportive role within the administration team by assisting with workload in the absence of colleagues to maintain a robust and quality service. - Carrying out general administrative tasks for the department to agreed standards and timescales, e.g. photocopying, sending out correspondence and documents, etc. - To be flexible in travelling / working between all Trust’s sites, as and when required - To undertake any other administrative duties as and when required - To act in ways that support equality and value diversity. Treat everyone with whom you come into contact, with dignity and respect & recognise and report behaviour that undermines equality and diversity - Undertake other support functions as requested by the Service Manager or Administration Lead. - Work within guidance of the Trust’s policies and procedures. This role is not eligible for sponsorship as per the Government’s UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Proven experience of unsupervised administrative work in a busy office environment - Previous experience of using software package Microsoft Office: Word, Excel, Outlook - Experience of using customer/patient information system ### Qualifications **Essential** - GCSE level grade C education or equivalent - NVQ Level 2 in administration or equivalent experience ## Documents - [staff benefits - ghc (pdf, 618.3kb)](https://www.healthjobsuk.com/documents?edoc=2522) - [additional information for applicants (pdf, 408.6kb)](https://www.healthjobsuk.com/documents?edoc=2656) - [senior administrator cyps nursing jd-ps v2 (pdf, 464.6kb)](https://www.healthjobsuk.com/documents?vdoc=10664419) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.