# Security Operational Support Officer > NHS job listing from Job Clerk for Leeds Teaching Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/security-operational-support-officer/a6083b49-ae5a-4233-a8a7-757525b78178 - **Markdown:** https://www.jobclerk.com/job/security-operational-support-officer/a6083b49-ae5a-4233-a8a7-757525b78178.md ## Summary - **Status:** Live - **Employer:** Leeds Teaching Hospitals NHS Trust - **Location:** St James's University Hospital - **Workplace type:** onsite - **Profession:** Officer (discipline unspecified) - **Grade:** Band 3 - **Salary:** £25760.00 to £27476.00 - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-11-03T23:59:59.999Z - **Posted:** 2026-10-20T10:04:56.695Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9298-26-1154 - **Application URL:** https://vacancies.leedsteachinghospitals.jobs/Job/JobDetail?jobid=2392&source=JobtrainNHSJobs - **Employer website:** https://www.leedsth.nhs.uk ## Job Content ### Job summary Successful candidates will work alongside our award-winning Security team across a variety of locations in Leeds. This is a challenging but rewarding role, helping to protect our staff, patients, visitors and Trust property. The role will involve carrying out regular patrols and welfare checks across Trust sites, wards and departments, responding to incidents, emergencies, fire calls and requests for assistance, and supporting duty Security teams where required. You will also carry out site walk-rounds, access-control checks, locking and unlocking duties, and travel between Trust locations in a Trust vehicle to provide operational support. Other duties will include supporting traffic and parking activity, including PCN duties and managing traffic flow, collecting car-park cash boxes, completing operational deliveries between Trust sites, and ensuring patrols, incidents and other operational tasks are accurately recorded using Trust systems. ### Main duties of the job An exciting opportunity has arisen for a Security Operational Support Officer within the Estates & Facilities Security Service at Leeds Teaching Hospitals NHS Trust. Working across Trust-managed sites, you will provide a visible, professional and responsive security presence, supporting duty teams with patrols, welfare checks, traffic and parking activity, site visits and operational duties. A significant part of the role involves driving between different Trust sites throughout the working day and evening, carrying out welfare checks across sites, wards and departments. A Trust vehicle will be provided while on shift. You will also provide additional support during significant incidents and help maintain a safe and secure environment for patients, staff, visitors and Trust assets. The post is 37.5 hours per week, Monday to Friday, alternating weekly between 08:0016:00 and 16:0000:00, and will be managed directly by the Security Operations Manager. We are looking for a proactive, dependable and flexible Security Officer who can work confidently across different Trust locations, use initiative, communicate professionally and respond effectively to changing operational priorities. You will need to be comfortable working independently as well as alongside duty security teams, engaging positively with colleagues across the Trust and providing a high standard of service. Duties will include but not limited to peripheral-site patrols and welfare checks, site walk-rounds, PCN a ### About us The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do. ### Details - Date posted: 20 October 2026 - Pay scheme: Agenda for change - Band: Band 3 - Salary: £25,760 to £27,476 a year - Contract: Permanent - Working pattern: Full-time - Reference number: 002390 - Job locations: Cross Site, Leeds, West Yorkshire, LS9 7TF, United Kingdom ### Job responsibilities For questions about this job, contact: Samuel MacGregor Security Operations Manager Samuel.macgregor@nhs.net Shortlisting Date: 04/11/2026 Interview Date: 11/11/2026 Please Note: All salaries listed reflect the pay for full time roles. Any part time roles will be pro rata. Job Summary An exciting opportunity has arisen for a Security Operational Support Officer within the Estates & Facilities Security Service at Leeds Teaching Hospitals NHS Trust. Working across Trust-managed sites, you will provide a visible, professional and responsive security presence, supporting duty teams with patrols, welfare checks, traffic and parking activity, site visits and operational duties. A significant part of the role involves driving between different Trust sites throughout the working day and evening, carrying out welfare checks across sites, wards and departments. A Trust vehicle will be provided while on shift. You will also provide additional support during significant incidents and help maintain a safe and secure environment for patients, staff, visitors and Trust assets. The post is 37.5 hours per week, Monday to Friday, alternating weekly between 08:00–16:00 and 16:00–00:00, and will be managed directly by the Security Operations Manager. We are looking for a proactive, dependable and flexible Security Officer who can work confidently across different Trust locations, use initiative, communicate professionally and respond effectively to changing operational priorities. You will need to be comfortable working independently as well as alongside duty security teams, engaging positively with colleagues across the Trust and providing a high standard of service. Duties will include but not limited to peripheral-site patrols and welfare checks, site walk-rounds, PCN activity, collection of car-park cash boxes, operational deliveries and support during serious incidents. Applicants must hold a full UK driving licence and a current SIA Door Supervisor licence. Why you should join our Team Leeds Teaching Hospitals is one of the largest employers in Leeds, employing over 20,000 staff and providing care to 1.6 million patients every year. The Estates and Facilities team keep the Trust's sites running and manage one of the largest estate portfolios across the NHS. With over 2,300 staff, we provide a range of Estates & Facilities management services and ensure our buildings and environments are fit for purpose, clean and safe. Whether we're cleaning wards, maintaining buildings, monitoring environmental impact, providing staff childcare, delivering hot meals to patients, or patrolling our sites, we support the delivery of patient care. Guided by our Leeds Way Values, we are committed to creating the best place to work and being the employer of choice for estates and facilities in the region. Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions. What you will bring to the role Successful candidates will work alongside our award-winning Security team across a variety of locations in Leeds. This is a challenging but rewarding role, helping to protect our staff, patients, visitors and Trust property. The role will involve carrying out regular patrols and welfare checks across Trust sites, wards and departments, responding to incidents, emergencies, fire calls and requests for assistance, and supporting duty Security teams where required. You will also carry out site walk-rounds, access-control checks, locking and unlocking duties, and travel between Trust locations in a Trust vehicle to provide operational support. Other duties will include supporting traffic and parking activity, including PCN duties and managing traffic flow, collecting car-park cash boxes, completing operational deliveries between Trust sites, and ensuring patrols, incidents and other operational tasks are accurately recorded using Trust systems. You will also be expected to assist with resolving disputes and challenging situations in a calm, professional manner. This is a demanding and physical role, and there is a requirement to wear body armour at all times while on duty. Please see the attached job description for further information about the vacancy. About Leeds Teaching Hospital NHS Trust Our Trust values The Leeds Way is working together to support each other and deliver the best possible care to patients. We are…. Responsible Open and Honest One Team Kind Our Trust priorities Our purpose: Excellent, safe and sustainable care for every patient every time Our priorities: People Improvement and Innovation Partnerships Outcomes To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here. We reserve the right to close this advert early if we receive a high number of suitable applications. ## Person Specification ### Experience (source does not label Essential/Desirable) **Essential** - Experience of working within a customer focused environment ### Qualifications (source does not label Essential/Desirable) **Essential** - Current Driving Clean Licence - SIA Door Supervisors License ### Personal Qualities (source does not label Essential/Desirable) **Essential** - Flexible, conduct oneself in a polite/professional appearance/manner. Ability to adapt to change - Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies and codes of practice by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system - Maintain effective communication with patients, colleagues in all working areas - Demonstrate the desire to provide a high-quality facilities service - To be flexible and adapt to changes in circumstances which impact on patient care - To use tact & diplomacy when occasion arises - To be able to organise workload depending upon priorities - Be able to work as part of a multi-disciplinary team during a serious/major incident - Be a positive role model for the E&F and wider Trust colleagues - To maintain high standards of personal hygiene and appearance at all times whilst on duty - To work independently with limited supervision ### Skills and Knowledge (source does not label Essential/Desirable) **Essential** - Ability to read and understand instructions - Ability to read/understand instructions along with verbal instructions - Ability to follow instructions and make judgements at the time of service delivery - Ability to record any information required for facilities services - Display a working knowledge and understanding of service users' needs and requirements - Capability to undertake strenuous physical tasks - Use de-escalation techniques for patients, staff and members of the public who display confrontational and challenging behaviour. The post holder will be required to utilise high level communication skills to calm, persuade and reassure individuals in often emotional or hostile situations ## Documents - [Job Description (DOC, KB)](https://vacancies.leedsteachinghospitals.jobs/Job/GetJobAdvertDocument?Id=4574&JobId=2392) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.