# Security Officer > NHS job listing from Job Clerk for Royal Cornwall Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/security-officer/9120d491-623c-4daf-9772-0bac76d65625 - **Markdown:** https://www.jobclerk.com/job/security-officer/9120d491-623c-4daf-9772-0bac76d65625.md ## Summary - **Status:** Live - **Employer:** Royal Cornwall Hospitals NHS Trust - **Town:** Truro - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Enhancements for weekend and night shift work. - **Contract type:** Permanent: Shift Work - **Employment type:** Full time, Other, 37.5 hours per week (Rostered duties 24/7) - **Closing date:** 2026-07-08T23:59:00.000Z - **Posted:** 2026-06-24T14:01:03.403Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cornwall/Truro/Royal_Cornwall_Hospitals_NHS_Trust/Security_Officer/Security_Officer-v8108660 - **Application URL:** https://apps.trac.jobs/job-advert/8108660?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.royalcornwall.nhs.uk ## Job Content ### Job overview You will be joining our security team as one of our valued officers whose role will be to assist the Royal Cornwall Hospital provide excellent healthcare to our inpatients and outpatient while they are using our services.  You will be available to provide support, help and guidance to our patients and visitors to ensure that their time with us is a safe and trouble-free experience. Working closely with medical and nursing staff you will be part of the team who will help them to enjoy their working experience by always being available to provide support and protection to them when they are called on to work with patients who become troublesome or demanding due to their medical condition. You will possess an approachable manner and be courteous and knowledgeable when communicating with hospital users.  Decision making will be one of your strengths when called to attend and provide support with difficult situations which can either be intentional acts by volatile individuals or problems caused by clinically related challenging behaviour. You will need to have excellent communication skills both verbal and written and be able to demonstrate a reasonable level of IT literacy. Due to the diverse service demands of healthcare provision, female applicants with previous security-related experience are actively encouraged to join our team. ### Main duties of the job As an NHS security officer, you will provide a wide range of duties which will require a customer focused approach. You will provide a timely response to support patients, visitors, members of the public and hospital staff across a broad range of issues. You may be involved daily in high level impact and intense situations, requiring the regular use of conflict management and physical intervention, resulting in this being a physical and mentally demanding role. To support you in carrying out these duties each officer will be expected to successfully attend the Physical Intervention Training qualification course.  You will undertake the normal wide range of general security tasks which will include (but not be limited to) high profile guarding and patrol duties, key holding, locking and unlock procedures, responding to and managing incidents including license and ideally you will hold a current SIA license and/or be willing to work towards achieving a Healthcare Security Officer’s qualification.  This post will also require a DBS check to an enhanced level. You will receive a full range of induction and training into the Trust and your work.  You will work a rotational shift pattern, which will attract unsocial hours and weekend working enhancements.potentially volatile situations. Your duties will require you to hold a current, clean full UK driving ### Detailed job description and main responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early. Please note this is a physical security officer role and not cyber security ## Job Details You will be joining our security team as one of our valued officers whose role will be to assist the Royal Cornwall Hospital provide excellent healthcare to our inpatients and outpatient while they are using our services. You will be available to provide support, help and guidance to our patients and visitors to ensure that their time with us is a safe and trouble-free experience. Working closely with medical and nursing staff you will be part of the team who will help them to enjoy their working experience by always being available to provide support and protection to them when they are called on to work with patients who become troublesome or demanding due to their medical condition. You will possess an approachable manner and be courteous and knowledgeable when communicating with hospital users. Decision making will be one of your strengths when called to attend and provide support with difficult situations which can either be intentional acts by volatile individuals or problems caused by clinically related challenging behaviour. You will need to have excellent communication skills both verbal and written and be able to demonstrate a reasonable level of IT literacy. Due to the diverse service demands of healthcare provision, female applicants with previous security-related experience are actively encouraged to join our team. ## Job Description As an NHS security officer, you will provide a wide range of duties which will require a customer focused approach. You will provide a timely response to support patients, visitors, members of the public and hospital staff across a broad range of issues. You may be involved daily in high level impact and intense situations, requiring the regular use of conflict management and physical intervention, resulting in this being a physical and mentally demanding role. To support you in carrying out these duties each officer will be expected to successfully attend the Physical Intervention Training qualification course. You will undertake the normal wide range of general security tasks which will include (but not be limited to) high profile guarding and patrol duties, key holding, locking and unlock procedures, responding to and managing incidents including license and ideally you will hold a current SIA license and/or be willing to work towards achieving a Healthcare Security Officer’s qualification. This post will also require a DBS check to an enhanced level. You will receive a full range of induction and training into the Trust and your work. You will work a rotational shift pattern, which will attract unsocial hours and weekend working enhancements.potentially volatile situations. Your duties will require you to hold a current, clean full UK driving ## Responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early. Please note this is a physical security officer role and not cyber security ## Person Specification ### Experience **Essential** - Experience of dealing with the general public in a diverse, fast moving, customer-oriented organisation in a position of trust. - Working a 24/7 Shift service. - Working in a physically and mentally demanding role. - Working within a large and widespread environment requiring high levels of fitness. - Working in the public sector. - IT literate (Word, Excel, Outlook). **Desirable** - Working in a Hospital environment - Previous experience of security in a complex organisation or uniformed service - UK Security / Police or Military background. - Security / Police or Military background (other) ### Qualifications **Essential** - Standard Level General Education - Candidates are able to speak and write English to an appropriate standard necessary to fulfil the job requirement - Must be willing to attend and qualify as a NHS Security Accredited Security Officer within 3 months of employment - Must be able to pass written test (not AI generated) - Must be able to pass visual test **Desirable** - GCE/CSE/GCSE or equivalent - Customer Service NVQ Level 3 - NAHS or Security Officer qualification or equivalent ### Attitude/Adjustment/Disposition **Essential** - Smart appearance, enthusiastic, reliable, diplomatic, honest, trustworthy. - Able to work as part of team or on own initiative. - Calm sympathetic nature. - Willingness to work any shift at short notice or in an emergency. - Evidence of personal development and or training **Desirable** - Sense of humour. - Confidence to communicate with the general public and staff groups. - SIA Licence - SIA Licence (Held for more than 3 years) - Previous user of Body Worn Camera ### Practical & Intellectual skills (specialist knowledge) **Essential** - Physically fit. - Highly developed communication skills, both written and oral. - Organisational and interpersonal skills. - Capable of exercising influence and control. - Full clean driving licence - Ability to work as a member of a multi-disciplinary team - Ability to digest relevant legislations, guidance and current protocols. **Desirable** - Ability to input and access information from a personal computer using windows and MS Office and other software packages - Knowledge of First aid techniques. - Knowledge of Health and Safety legislation. - Knowledge of firefighting techniques. - Knowledge of criminal and civil law. - Knowledge of control, restraint and breakaway techniques. - Experience in teaching/training groups. - Experience of using CCTV control and monitoring systems. - NAHS course for security officers or similar to NVQ 2 level ## Documents - [job description and person specification (pdf, 173.8kb)](https://www.healthjobsuk.com/documents?vdoc=10403514) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.