# Secretary - Patient flow > NHS job listing from Job Clerk for Cornwall Partnership NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/secretary-patient-flow/c047fb10-49f1-455f-a285-3b9ad59060a1 - **Markdown:** https://www.jobclerk.com/job/secretary-patient-flow/c047fb10-49f1-455f-a285-3b9ad59060a1.md ## Summary - **Status:** Live - **Employer:** Cornwall Partnership NHS Foundation Trust - **Town:** Bodmin - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Pro Rata - **Contract type:** Permanent - **Employment type:** Part time - 22.5 hours per week - **Closing date:** 2026-07-12T23:59:00.000Z - **Posted:** 2026-06-26T11:52:06.445Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cornwall/TBC/Cornwall_Partnership_NHS_Foundation_Trust/Secretary_Heads_Patient_Flow/Secretary_Heads_Patient_Flow-v8080815 - **Application URL:** https://apps.trac.jobs/job-advert/8080815?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cornwallft.nhs.uk ## Job Content ### Job overview An exciting opportunity for a self-motivated, highly organised, adaptable and enthusiastic individual to join our service and support the Heads of Patient Flow (HOPF) and the integrated transfer of care hubs across Cornwall as their Secretary. The HOPFs manage Flow out of acute and community hospitals through the itochs as well as facilitating  Admission Avoidance through connections and referrals to Adult Community Services and wider system teams including STEPs, Humans, CHAOS, Voluntary Sector colleagues and wider.  As well as having effective organisational, communication and interpersonal skills, it is essential that the applicant is able to prioritise work, handle difficult situations and have a flexible approach to working as part of a team.  You should be able to integrate well with the existing teams, be flexible in supporting the functions of the teams and the HOPFs and have a genuine desire to contribute to providing a quality service for patients. The post holder should also demonstrate a caring and sensitive approach to their work and be able to clearly communicate with colleagues and representatives from other organisations. ### Main duties of the job This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply: - Cornwall Foundation Trust - Royal Cornwall Hospitals NHS Trust - Cornwall and Isles of Scilly Integrated Care Board If you do not currently work for one of these NHS organisations, your application will not be considered at this time. The purpose of the post is to support the Heads of Patient Flow with all aspects of secretarial support to help deliver key functions. This will involve liaising and communicating with teams and partners whilst maintaining confidentiality at all times. Supporting the delivery of excellent customer care. Organising and supporting meetings and appointments. Note taking and distributing papers. Inputting and recording data. ### Detailed job description and main responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’. ## Job Details An exciting opportunity for a self-motivated, highly organised, adaptable and enthusiastic individual to join our service and support the Heads of Patient Flow (HOPF) and the integrated transfer of care hubs across Cornwall as their Secretary. The HOPFs manage Flow out of acute and community hospitals through the itochs as well as facilitating Admission Avoidance through connections and referrals to Adult Community Services and wider system teams including STEPs, Humans, CHAOS, Voluntary Sector colleagues and wider. As well as having effective organisational, communication and interpersonal skills, it is essential that the applicant is able to prioritise work, handle difficult situations and have a flexible approach to working as part of a team. You should be able to integrate well with the existing teams, be flexible in supporting the functions of the teams and the HOPFs and have a genuine desire to contribute to providing a quality service for patients. The post holder should also demonstrate a caring and sensitive approach to their work and be able to clearly communicate with colleagues and representatives from other organisations. ## Job Description This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply: Cornwall Foundation Trust Royal Cornwall Hospitals NHS Trust Cornwall and Isles of Scilly Integrated Care Board If you do not currently work for one of these NHS organisations, your application will not be considered at this time. The purpose of the post is to support the Heads of Patient Flow with all aspects of secretarial support to help deliver key functions. This will involve liaising and communicating with teams and partners whilst maintaining confidentiality at all times. Supporting the delivery of excellent customer care. Organising and supporting meetings and appointments. Note taking and distributing papers. Inputting and recording data. ## Responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’. ## Person Specification ### Skills and Aptitude **Essential** - Excellent verbal and written communication skills - Ability to prioritise own workload and work unsupervised - Attention to detail and time management skills - Understanding of need for Confidentiality ### Education and Qualifications **Essential** - Good standard of education - RSA Stage 3 or equivalent Typing or Word Processing - Computer literate with a good working knowledge of Microsoft Office and Excel - Previous experience in a healthcare office environment - Previous experience of minute taking and arranging meetings **Desirable** - Audio typing ## Documents - [autism support (pdf, 38.0kb)](https://www.healthjobsuk.com/documents?edoc=977) - [dyslexia support (pdf, 76.8kb)](https://www.healthjobsuk.com/documents?edoc=1833) - [job description (pdf, 496.6kb)](https://www.healthjobsuk.com/documents?vdoc=10372973) - [parental entitlement (pdf, 300.0kb)](https://www.healthjobsuk.com/documents?edoc=1834) - [functional requirements (pdf, 205.3kb)](https://www.healthjobsuk.com/documents?vdoc=10372974) - [recruitment complaints policy (pdf, 113.4kb)](https://www.healthjobsuk.com/documents?edoc=976) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.