# Secretarial Assistant - Peterborough > NHS job listing from Job Clerk for North West Anglia NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/secretarial-assistant-peterborough/213bfd7b-6c37-4ebe-95bb-006fb705a9e5 - **Markdown:** https://www.jobclerk.com/job/secretarial-assistant-peterborough/213bfd7b-6c37-4ebe-95bb-006fb705a9e5.md ## Summary - **Status:** Live - **Employer:** North West Anglia NHS Foundation Trust - **Town:** Peterborough - **Region:** East of England - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 2 - **Salary:** £25,272 per annum pro rata - **Contract type:** Fixed term: 12 months (Secondment) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-14T23:59:00.000Z - **Posted:** 2026-05-29T10:40:47.295Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Peterborough/North_West_Anglia_NHS_Foundation_Trust/ENT/ENT-v8045153 - **Application URL:** https://apps.trac.jobs/job-advert/8045153?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nwangliaft.nhs.uk ## Job Content ### Job overview Are you ready to embark on a career where your professionalism meets confidentiality, your meticulous nature thrives, and your ability to handle pressure shines? Look no further! We are currently looking to recruit an enthusiastic and motivated Secretarial Assistant to join ENT within the Head & Neck Unit at Peterborough City Hospital. The ideal candidate will possess a high degree of professionalism, are meticulous in their work and have the ability to work under pressure at times. ### Main duties of the job To assist in the provision of an efficient, responsive and flexible service to support the secretarial team, consultants and their medical team, to assist in the smooth running, participation and efficient organisation of the daily routine duties in the ENT department. To provide a high volume of accurate and comprehensive typing of clinical letters, paying attention to detail at all times. To ensure the provision of the patient pathways, which is receptive to the needs of the patient and responsive to Trust requirements and national and local targets. To be responsible for office duties, including dealing with the post, scanning and filing patient documentation as necessary. To ensure excellent customer service by dealing with incoming telephone queries appropriately and in a timely manner, upholding confidentiality at all times. Provide assistance to the other members of the team and assist with their workloads as necessary. ### Detailed job description and main responsibilities Please refer to the job description and person specification for more information regarding the job role. ## Job Details Are you ready to embark on a career where your professionalism meets confidentiality, your meticulous nature thrives, and your ability to handle pressure shines? Look no further! We are currently looking to recruit an enthusiastic and motivated Secretarial Assistant to join ENT within the Head & Neck Unit at Peterborough City Hospital. The ideal candidate will possess a high degree of professionalism, are meticulous in their work and have the ability to work under pressure at times. ## Job Description To assist in the provision of an efficient, responsive and flexible service to support the secretarial team, consultants and their medical team, to assist in the smooth running, participation and efficient organisation of the daily routine duties in the ENT department. To provide a high volume of accurate and comprehensive typing of clinical letters, paying attention to detail at all times. To ensure the provision of the patient pathways, which is receptive to the needs of the patient and responsive to Trust requirements and national and local targets. To be responsible for office duties, including dealing with the post, scanning and filing patient documentation as necessary. To ensure excellent customer service by dealing with incoming telephone queries appropriately and in a timely manner, upholding confidentiality at all times. Provide assistance to the other members of the team and assist with their workloads as necessary. ## Responsibilities Please refer to the job description and person specification for more information regarding the job role. ## Person Specification ### Knowledge **Essential** - Knowledge and understanding of Confidentiality and the Data Protection ACT **Desirable** - Understanding and working practice of NHS performance targets including 18 week referral to treatment times ### Experience **Essential** - Previous Secretarial/Office experience - Experience of working with the general public and/or professionals - Demonstrate an understanding of customer care/ability to work with sensitive and confidential information **Desirable** - Experience of using MS Office, particularly MS Word and Outlook - Experience of working within the NHS and an understanding of medical terminology - Experience of using Hospital systems ### Key skills **Essential** - Good standard of written and verbal communication at all levels - Organisational skills and a flexible approach to work - Commitment to self-development - Ability to prioritise workload and work under pressure to ensure deadlines are achieved ### Education and Qualifications **Essential** - Educated to GCSE level standard English Language at Grade A – C (or equivalent) **Desirable** - NVQ 2 in Business and Administration ## Documents - [staff benefits (pdf, 576.5kb)](https://www.healthjobsuk.com/documents?edoc=2886) - [living our values (pdf, 260.7kb)](https://www.healthjobsuk.com/documents?edoc=1865) - [we are team nwangliaft (pdf, 8.3mb)](https://www.healthjobsuk.com/documents?edoc=2745) - [information for candidates (pdf, 5.7mb)](https://www.healthjobsuk.com/documents?edoc=2788) - [band 2 secretarial assistant jd (pdf, 488.3kb)](https://www.healthjobsuk.com/documents?vdoc=10333854) - [band 2 secretarial assistant ps (pdf, 163.6kb)](https://www.healthjobsuk.com/documents?vdoc=10333855) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.