# Scheduling Manager > NHS job listing from Job Clerk for South Tyneside and Sunderland NHS FT. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/scheduling-manager/48b85689-762d-46c9-8634-a069fb454214 - **Markdown:** https://www.jobclerk.com/job/scheduling-manager/48b85689-762d-46c9-8634-a069fb454214.md ## Summary - **Status:** Live - **Employer:** South Tyneside and Sunderland NHS FT - **Location:** Trust Headquarters, Sunderland Royal Hospital - **Workplace type:** onsite - **Profession:** Manager - **Grade:** Band 4 - **Salary:** £28392.00 - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-11-03T23:59:59.999Z - **Posted:** 2026-10-20T10:45:16.113Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9155-THAC-1026-37 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/C9155-THAC-1026-37/pre-application-questions-pause?referrer=jobadvert&ref=C9155-THAC-1026-37 - **Employer website:** https://www.stsft.nhs.uk ## Job Content ### Job summary An exciting opportunity has arisen to join the Division of Theatres as a Scheduling Manager. The postholder will manage and lead a team of administrative staff to oversee outpatient, day case and in patient scheduling. This includes the management of waiting lists across the division, ensuring that theatres and critical care referral to treatment targets and diagnostic waiting time and activity are achieved and maintained, and that patients are reviewed within a clinically appropriate time frame. This will include the management, monitoring and reporting of all aspects of outpatient, day case, and two-week cancer waiting times. The post holder will be expected to work without direct supervision and exercise significant initiative and independent judgement in managing diverse specialties and workload. ### Main duties of the job To manage the efficient processing of outpatient appointments from initial receipt of referral through to an appointment being scheduled in accordance with agreed Trust policies (e.g. STSFT Waiting List & Patient Access Policy). To and manage the clinical schedules within the Meditech System: setting up new schedules, implementing requests to cancel clinical sessions and provide extra clinical sessions. To create and map appropriate appointment coding for new clinicians and services. To ensure all new appointment coding is included within appropriate patient communication systems. To undertake the regular validation of outpatient waiting list information to ensure accurate and timely information is provided to support informed decision making. To support Directorate Manager in the management of capacity and demand by monitoring and reporting clinical capacity issues and outpatient waiting list information. To prepare for and meet with Directorate Managers and Deputy Administration Manager at regular intervals to ensure effective management of capacity and demand issues across the Directorate. To provide support to the wider Divisional Team, providing Reception and admin cover as required ### About us Please add your telephone number to your application form so we can contact you quickly if required. One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment. We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy. The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process. ### Details - Date posted: 20 October 2026 - Pay scheme: Agenda for change - Band: Band 4 - Salary: £28,392 a year - Contract: Permanent - Working pattern: Full-time - Reference number: C9155-THAC-1026-37 - Job locations: Sunderland Royal Hospital, Sunderland, SR4 7TP, United Kingdom ### Job responsibilities The management of outpatient, day case and in patient scheduling, including waiting lists across the division, ensuring that theatres and critical care 18 weeks, 2WW Cancer referral to treatment targets and diagnostic waiting time and activity are achieved and maintained, and that patients are reviewed within a clinically appropriate time frame. This will include the management, monitoring and reporting of all aspects of outpatient, day case, and two week cancer waiting times. The post holder will be expected to work without direct supervision and exercise significant initiative and independent judgement in managing diverse specialties and workload. The Outpatient Scheduling Manager has line-management responsibility for the booking teams. To comply with the Trusts vision, values and behavioural compact PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE ## Person Specification ### Experience **Essential** - Vocational experience working in an NHS booking office providing experience of: - o Prioritising patients using a waiting list and reporting waiting list information - o National Policy for Referral to Treatment standards - Supervisory / People Management skills with experience of supervising staff - IT Skills and demonstrate experience in word processing, spreadsheets and databases ### Qualifications **Essential** - GCSE Maths & English C or above, or equivalent - Level 3 qualification in administration or other relevant subject or equivalent vocational experience which provides a working knowledge of: - o Clinical scheduling - o Delivering waiting time information and capacity issues to senior clinicians & managers **Desirable** - Knowledge of Meditech - Knowledge of e-Referral System ### Physical Skills **Essential** - Developed keyboard skills ### Skills and Knowledge **Essential** - Verbal and written communication and interpersonal skills to build relationships with directorate teams and enable understanding of waiting list issues and solutions - Excellent organisational / prioritisation skills. - Supervisory / People Management skills - Microsoft Office Packages e.g. Word, Power Point, Excel, Access, Outlook **Desirable** - Use of Meditech PAS, NHS e-Referral System ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.