# Risk and Governance Administrator/Co-ordinator

> NHS job listing from Job Clerk for University Hospitals Dorset NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/risk-and-governance-administratorco-ordinator/873a5f7d-e314-452b-8f90-d11d372ab651
- **Markdown:** https://www.jobclerk.com/job/risk-and-governance-administratorco-ordinator/873a5f7d-e314-452b-8f90-d11d372ab651.md

## Summary

- **Status:** Live
- **Employer:** University Hospitals Dorset NHS Foundation Trust
- **Town:** Poole
- **Region:** South West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 PA
- **Contract type:** Permanent
- **Employment type:** Part time - 18 hours per week
- **Closing date:** 2026-08-03T23:59:00.000Z
- **Posted:** 2026-07-20T00:02:29.770Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Dorset/Bournemouth/University_Hospitals_Dorset_NHS_Foundation_Trust/Risk_Governance/Risk_Governance-v8164419
- **Application URL:** https://apps.trac.jobs/job-advert/8164419?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.uhd.nhs.uk

## Job Content

### Job overview

Are you highly organised and driven with a passion for providing the highest standards of patient care? We are seeking an experienced administrator to support and co-ordinate the risk and governance pathways within the Head and Neck team at University Hospitals Dorset.

This is an exciting time to join our team, as we work towards completion of the transformation process of all Head and Neck services within UHD. You will play a critical role in policy and procedure development for our newly re-structured teams, helping to shape the future of our service provision across Dorset.

### Main duties of the job

- To coordinate and support the process for investigating and responding to concerns, complaints and incidents for the directorate.

- To provide administrative support for clinical governance meetings and multidisciplinary team (MDT) meetings across the directorate.

- To provide administrative support for risk and governance reporting.

- To provide risk and governance support and cover for the administration processes within the directorate as and when required.

### Detailed job description and main responsibilities

The successful candidate will  work closely with the Directorate Management Team and Care Group Risk and Governance Co-ordinator to ensure that communication is effective and timely.

Work collaboratively with and accept guidance from the Patient Experience Team and be the point of contact should there be any query regarding a complaint or concern

- Triage and fully understand complaints, concerns and incidents; breaking down the issues to understand who will to be involved in the investigation and response.

- Ensure that the available information or evidence provided is reviewed for relevancy and entirety.

- Deal with queries involving confidential documents regarding a wide variety of information, recognising when issues should be referred and to whom.

## Person Specification

### Experience

**Desirable**

- - Working in patient experience

### Qualifications

**Essential**

- - GCSE English or equivalent
- - Excellent communication skills both verbal and written

### Technical Skills Competencies

**Essential**

- - Evidence of sound writing ability demonstrating clarity and sensitivity

**Desirable**

- - Use of local hospital systems e.g. eCaMIS, EPR

## Documents

- [dbs - faqs (pdf, 102.0kb)](https://www.healthjobsuk.com/documents?edoc=2417)
- [risk and governance administrator/co-ordinator (pdf, 72.7kb)](https://www.healthjobsuk.com/documents?vdoc=10465636)
- [risk and governance administrator/co-ordinator (pdf, 456.4kb)](https://www.healthjobsuk.com/documents?vdoc=10465635)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.