# Respiratory Diagnostic Administrator

> NHS job listing from Job Clerk for East Kent Hospitals University NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/respiratory-diagnostic-administrator/df68da36-56d0-48f1-b1a8-28fc9cee2852
- **Markdown:** https://www.jobclerk.com/job/respiratory-diagnostic-administrator/df68da36-56d0-48f1-b1a8-28fc9cee2852.md

## Summary

- **Status:** Live
- **Employer:** East Kent Hospitals University NHS Foundation Trust
- **Town:** Canterbury
- **Region:** South East
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 per annum
- **Contract type:** Permanent
- **Employment type:** Full time, Flexible working, 37.5 hours per week
- **Closing date:** 2026-06-10T23:59:00.000Z
- **Posted:** 2026-06-03T09:42:12.591Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Kent/Canterbury/East_Kent_Hospitals_University_NHS_Foundation_Trust/Respiratory/Respiratory-v8053292
- **Application URL:** https://apps.trac.jobs/job-advert/8053292?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.ekhuft.nhs.uk

## Job Content

### Job overview

- To provide patient focused and high quality clerical support to the Respiratory Diagnostic Department across sites.
- All clerical staff will be multi-skilled and trained to ensure that at all times, data quality will be the highest priority.
- To make appointments according to clinical need.
- To ensure patients that need another appointment will be accommodated.
- All notes/referrals needed for clinics will be found, reports filed in them and notes tracked to the appropriate person for next appointment.
- To help make the department run as smoothly as possible.
- To deal with phone queries regarding all aspects of Respiratory investigation

### Main duties of the job

- To appoint diagnostic outpatients from GP and Consultant referrals for appropriate investigations in order of clinical need.
- Maintain a waiting list of patients waiting for investigations, who can’t be appointed straight away.
- Appoint extra clinics to help bring the waiting times down to be acceptable level.
- Answering telephone queries and if necessary transferring calls to an appropriate member of staff.
- To undertake other clerical duties as required, appropriate to the grading.
- To cover reception when needed.
- Work within the constraints of the DATA Protection Act and attend all mandatory training as required.
- To attend all in-house training courses as required, enabling the delivery of new service developments/changes

### Detailed job description and main responsibilities

Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.

If you have any further queries please don’t hesitate to contact the line manager using the contact details below.

## Job Details

To provide patient focused and high quality clerical support to the Respiratory Diagnostic Department across sites.

All clerical staff will be multi-skilled and trained to ensure that at all times, data quality will be the highest priority.

To make appointments according to clinical need.

To ensure patients that need another appointment will be accommodated.

All notes/referrals needed for clinics will be found, reports filed in them and notes tracked to the appropriate person for next appointment.

To help make the department run as smoothly as possible.

To deal with phone queries regarding all aspects of Respiratory investigation

## Job Description

To appoint diagnostic outpatients from GP and Consultant referrals for appropriate investigations in order of clinical need.

Maintain a waiting list of patients waiting for investigations, who can’t be appointed straight away.

Appoint extra clinics to help bring the waiting times down to be acceptable level.

Answering telephone queries and if necessary transferring calls to an appropriate member of staff.

To undertake other clerical duties as required, appropriate to the grading.

To cover reception when needed.

Work within the constraints of the DATA Protection Act and attend all mandatory training as required.

To attend all in-house training courses as required, enabling the delivery of new service developments/changes

## Responsibilities

Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.

If you have any further queries please don’t hesitate to contact the line manager using the contact details below.

## Person Specification

### Other

**Essential**

- The ability to travel between sites KCH, BHD and Thanet CDC

### Skills

**Essential**

- Accurate typing skills.
- Ability to prioritise workload.
- Ability to work on own initiative.
- Excellent communication skills.
- Planning and organisation skills. Diplomacy, discretion and confidentiality.

**Desirable**

- Experience of working in a customer service environment.
- Basic understanding of follow up appointments.

### Governance

**Essential**

- Upholds and models the Trust values

**Desirable**

- Knowledge of Datix reporting

### Qualifications

**Essential**

- Education to GCSE or equivalent. Maths and English grades A-C.
- RSA stage III typing or proven keyboard skills.
- Microsoft office including excel and Powerpoint.

### Personal/professional attributes

**Essential**

- Understanding of the NHS appointment system

**Desirable**

- Basic knowledge of audit reporting
- Previous experience of working within a busy environment

## Documents

- [application pack (pdf, 503.8kb)](https://www.healthjobsuk.com/documents?vdoc=10342902)
- [job description & person specification (pdf, 373.7kb)](https://www.healthjobsuk.com/documents?vdoc=10344350)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
