# Resource Coordinator

> NHS job listing from Job Clerk for North West Ambulance Service NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/resource-coordinator/012c4359-0701-4f19-8b52-498f5f789064
- **Markdown:** https://www.jobclerk.com/job/resource-coordinator/012c4359-0701-4f19-8b52-498f5f789064.md

## Summary

- **Status:** Live
- **Employer:** North West Ambulance Service NHS Trust
- **Location:** Trust Headquarters, Ladybridge Hall
- **Workplace type:** onsite
- **Profession:** Coordinator (discipline unspecified)
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 Per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-10-11T22:59:00.000Z
- **Posted:** 2026-09-28T10:01:02.538Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Liverpool/North_West_Ambulance_Service_NHS_Trust/Resource_Coordinator/Resource_Coordinator-v8306688
- **Application URL:** https://apps.trac.jobs/job-advert/8306688?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.nwas.nhs.uk

## Job Content

### Job overview

North West Ambulance Service is looking to recruit a full-time, permanent Rostering Coordinator based in Liverpool, as part of the Cheshire & Merseyside Area Rostering Team.

### Main duties of the job

You will have responsibility for resource planning ambulances and rapid response vehicles, by the advanced allocation of daily shifts for operational ambulance personnel ensuring effective cover of all resources.

Facilitating short notice cover for absences, which can occur with less than 24 hours’ notice, using overtime and bank colleagues.

The management of, and maintaining and recording of staff hours/shifts on to the global rostering system including planned shift hours, overtime, annual leave, requests for special leave, sickness absence and training.

You will be required to work in partnership with the other rostering co-ordinators sector administration officer and Senior Paramedic team in the sector to ensure cover for all contingencies as required.

To ensure effective continuation of rota cover for all groups you will support the whole sector when required.

You will also produce performance and management information and provide administration and clerical support to the leadership team in the area.

You will report directly to the Group Operations Manager.

### Detailed job description and main responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

We aim to complete the shortlisting process on 12/10/26, which interviews due to take place on 23/10/26.

Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.

Please ensure that you have read and understood the job description and person specification before applying.

## Person Specification

### General

**Essential**

- Current, full UK driving license.
- Own car, or daily access to car.

### Personal Qualities

**Essential**

- Willing to embrace a new challenge and thrive in that environment.
- Excellent interpersonal skills.
- Flexibility in approach and working practice.
- High-level listening & communication skills.
- Understands and demonstrates confidentiality.
- Ability to organise workloads.
- Commitment to Equality, Diversity and Inclusivity.
- Able to work on own initiative.
- Excellent team-working ethos.
- Empathetic to the needs of others.
- Tactful and diplomatic approach to problem solving.
- Caring/compassionate nature.
- Demonstrable ability to be multi-tasked.
- Ability to prioritise workload and maintain delivery.

### Previous Experience

**Essential**

- Minimum of six months experience of working within administration in an operational environment.

### Formal Qualifications

**Essential**

- Minimum of English & Mathematics GCSE at Grade C and above.

### Specific Abilities, Knoweldge, Aptitude

**Essential**

- Excellent understanding of operational requirements to achieve customer/patient care, particularly in a fast-paced and dynamic environment.
- High level of computer literacy.
- Working knowledge of ‘Windows’ based software packages including Word, Outlook & Excel.
- Ability to understand and employ new work systems / software.
- Excellent written/verbal communication skills.
- Ability to follow explicitly written protocols and procedures.
- Ability to communicate effectively and professionally via multiple media – telephone, text, email, in-person.

## Documents

- [job description (pdf, 768.0kb)](https://www.healthjobsuk.com/documents?vdoc=10626584)
- [application guide (pdf, 207.5kb)](https://www.healthjobsuk.com/documents?edoc=2376)
- [staff benefits brochure (pdf, 4.4mb)](https://www.healthjobsuk.com/documents?edoc=3013)
- [recruitment of ex-offenders (pdf, 228.4kb)](https://www.healthjobsuk.com/documents?edoc=1984)
- [recruitment terms and conditions (pdf, 40.5kb)](https://www.healthjobsuk.com/documents?edoc=1413)
- [candidate's guide to nhs employment checks standards (pdf, 221.3kb)](https://www.healthjobsuk.com/documents?edoc=1412)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
