# Research Support Officer

> NHS job listing from Job Clerk for Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/research-support-officer/d6d081c6-df2c-427b-9b77-d1426e758f10
- **Markdown:** https://www.jobclerk.com/job/research-support-officer/d6d081c6-df2c-427b-9b77-d1426e758f10.md

## Summary

- **Status:** Live
- **Employer:** Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
- **Location:** Clinical Research Hub
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 per annum, pro rata
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, Job share, Flexible working, 37.5 hours per week (Monday-Friday)
- **Closing date:** 2026-08-31T22:59:00.000Z
- **Posted:** 2026-08-24T00:01:16.964Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Lancashire/Ashton_Wigan/Wrightington_Wigan_Leigh_Teaching_Hospitals_NHS_Foundation_Trust/Research_Development/Research_Development-v8127066
- **Application URL:** https://apps.trac.jobs/job-advert/8127066?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.wwl.nhs.uk

## Job Content

### Job overview

We are seeking a motivated and dynamic Research Support Officer to join the Research Governance team within the Research and Development Department. This is an exciting opportunity to support the growth of clinical research across Wigan Borough and help increase access to innovative treatments and therapies for local communities.

The post holder will provide high-quality administrative support to the Trust’s research governance function, assisting with the set-up, approval and ongoing management of a diverse portfolio of research studies. Working closely with researchers, clinical teams, sponsors and external partners, they will help ensure governance processes are delivered efficiently and in line with regulatory and organisational requirements.

The successful candidate will have excellent organisational and communication skills, strong attention to detail, and the ability to manage competing priorities in a busy environment. Previous administrative experience is essential, while experience within the NHS, clinical research, or higher education would be advantageous.

This role offers an excellent opportunity to develop a career in clinical research and contribute to studies that improve patient care and outcomes across the borough.

Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment.

### Main duties of the job

We are seeking an enthusiastic, organised and proactive individual with excellent communication and interpersonal skills. You will be able to build effective working relationships with clinical, managerial, research and administrative colleagues, as well as external stakeholders. Strong attention to detail, excellent organisational skills and the ability to manage a varied workload are essential.

The successful candidate will support the set-up and management of research studies, coordinate approval processes, process governance documentation, and maintain accurate study records and databases. They will act as a key contact for research-related enquiries, assist with governance monitoring and performance reporting, and contribute to service improvement initiatives.

The role requires a collaborative approach, discretion when handling confidential information, and the ability to work accurately within established procedures. You will liaise with sponsors, universities, NIHR networks and other partners, and support the organisation of meetings, audits and reports.

Experience of administrative databases and information systems is desirable. A commitment to ongoing training and professional development is essential to maintain knowledge and skills within a changing research and regulatory environment.

### Detailed job description and main responsibilities

Research Governance Responsibilities

Administer the Trust’s research governance processes, including study registration, assessment, and site capacity and capability reviews, under the direction of the Research Governance Manager. Review research submissions to ensure completeness and compliance with regulatory, ethical, and governance requirements, working with researchers to resolve outstanding issues.

Liaise with clinical teams, pharmacy, finance, and support services to obtain approvals and documentation required for study set-up. Coordinate the processing of study approvals, amendments, annual reports, and study closures, ensuring records are accurate, up to date, and completed within agreed timeframes.

Manage the Trust’s Research Passport and honorary contract processes, providing guidance to researchers and maintaining accurate records of access arrangements. Offer advice and support to researchers, sponsors, and external organisations on research governance requirements and procedures.

Maintain research management systems and ensure paper and electronic documentation is stored, archived, and managed in accordance with Trust policies and Standard Operating Procedures. Monitor performance against local and national research targets, supporting the timely delivery of study set-up activities and effective governance across the research portfolio.

### Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

## Person Specification

### Skills

**Essential**

- Advanced understanding of Microsoft applications for managing and analysing information, e.g. Word and Excel
- Motivation for research
- Ability to work under own initiative and independently within and outside of the department without direct supervision.
- Able to prioritise tasks and cope with deadlines.
- Works autonomously based on following clearly defined procedures and prioritising work in accordance with business need/strategy.
- Good organisational skills, attention to detail and ability to coordinate multiple projects at various stages of development.
- Strong communication and interpersonal skills, including team working.
- Good interpersonal, communication, and time management skills.

**Desirable**

- Tenacity and a proactive approach to work
- Using NHS on-line forms and databases (for example LPMS, R-Peak, Edge, IRAS, HIS)

### Knowledge

**Essential**

- An understanding of GCP guidelines/EU directives
- An understanding of research processes in the NHS including research governance and regulations relating to research practice.

**Desirable**

- Knowledge of medical terminology
- An understanding of GCP guidelines/EU directives

### Additional

**Essential**

- Self-motivated
- Good attention to detail
- Flexible approach to work, including willingness to work across all WWL sites. Attending conferences and meetings at external locations.
- Willingness to undertake further training
- Ability to remain calm under pressure.
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation.

### Experience

**Essential**

- Relevant experience in conducting or organising clinical research trials, including governance experience.
- Experience of office administration

**Desirable**

- Previous experience of working in the NHS.
- Previous experience of establishing office systems and procedures

### Qualifications

**Essential**

- Able to demonstrate equivalent level of knowledge, skills and understanding in Research & Development
- GCSE level Maths and English or equivalent experience
- Educated to at least NVQ 4 or equivalent experience.

**Desirable**

- Educated to degree level in life sciences or health related discipline, or a degree in another field with experience in clinical trials.
- Good Clinical Practice certificate

## Documents

- [job description (pdf, 236.3kb)](https://www.healthjobsuk.com/documents?vdoc=10559391)
- [person specification (pdf, 169.7kb)](https://www.healthjobsuk.com/documents?vdoc=10559392)
- [what wwl can offer you (pdf, 42.7kb)](https://www.healthjobsuk.com/documents?edoc=2701)
- [applying for nhs vacancies guidance (pdf, 241.2kb)](https://www.healthjobsuk.com/documents?edoc=2884)

## Agent Notes

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