# Relief Ward Clerk > NHS job listing from Job Clerk for James Paget University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/relief-ward-clerk/bee910dc-c079-4410-975a-9030e7f991a3 - **Markdown:** https://www.jobclerk.com/job/relief-ward-clerk/bee910dc-c079-4410-975a-9030e7f991a3.md ## Summary - **Status:** Live - **Employer:** James Paget University Hospitals NHS Foundation Trust - **Location:** James Paget University hospital - **Workplace type:** onsite - **Profession:** Administrative and IT - **Salary:** £25,272 per annum pro rata - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (over 5 days and to cover some weekends if needed) - **Closing date:** 2026-09-02T22:59:00.000Z - **Posted:** 2026-08-20T14:21:04.690Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Gorleston/James_Paget_University_Hospitals_NHS_Foundation_Trust/Orthopaedics/Orthopaedics-v8214889 - **Application URL:** https://apps.trac.jobs/job-advert/8214889?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.jpaget.nhs.uk ## Job Content ### Job overview ARE YOU A MOTIVATED INDIVIDUAL WHO WANTS TO PARTICIPATE AND CONTRIBUTE TO ACHIEVING EXCELLENT STANDARDS OF CARE? IF SO THIS RELIEF WARD CLERK ROLE COULD BE FOR YOU This is an exciting time to join our Elective team as a Relief ward clerk, This role is varied and at times extremely busy, the role will cover ward colleagues whilst they are on leave and at other times cover sickness. Our promise to you is, that you will have all the training and support needed to fulfil this role , this role can be challenging, you will need to be able to multi-task, juggle tasks and prioritize your own work load, you are the first point of contact for our patients when they arrive on the ward and the ward staffs go to when they need help with any admin needs etc., Successful applicants will ideally have previous IT and administration experience, but most of all a sense of humor and a willingness to be part of our team here at the JPUH ### Main duties of the job As a relief ward clerk you will provide the first point of contact for the ward for all enquires received from patients, relatives, Trust members and external agencies. To ensure the correct management of each enquiry. You will support the clinical area by providing an administrative service ensuring all patient information regarding admissions and discharges from elective pathways are appropriately processed within Trust guidelines. ### Detailed job description and main responsibilities To provide an administration service to the inpatient area including: maintaining accurate information and patient demographics within Trust PAS system referencing the Patient Reception Policy Ensuring patients admissions and discharge times are electronically captured To ensure all relevant documents are correctly inserted in patient notes and are updated before departure To record on a real time basis, admissions, discharges, transfers and details on the Trust computer system, eg, IPM, VTE To receive patient records on the IPM system and track any movement To arrange for transport, in relation to the admission and discharge of patients, in accordance with established procedures as required. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills and Knowledge **Essential** - Good keyboard/ IT skills with the ability to accurately input data - Good literacy and numeracy skills - Good Organisational/ time management skills - Ability to work in a pressurised working environment - Ability to deal appropriately with frequent interruptions - Good communication skills and the ability to interact professionally - Ability to work on own initiative and as part of a multi-disciplinary team ### Knowledge and experience **Essential** - Experience of working with the general public in an admin/ reception/ retail/ hospitality role - Basic knowledge of Ward Clerk role - Knowledge of the importance of confidentiality - Experience working with IT systems **Desirable** - Experience working with NHS IT systems - Experience working with clinical teams ### Education and Qualifications **Essential** - 4 GCSEs grade D or above including Maths and English (eg level 2 literacy and numeracy qualifications **Desirable** - NVQ Customer Service qualification or similar ## Documents - [apollo project (pdf, 12.6mb)](https://www.healthjobsuk.com/documents?edoc=2896) - [recruitment 2025 (pdf, 4.7mb)](https://www.healthjobsuk.com/documents?edoc=2736) - [hospital site map (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=1745) - [apollo care start (pdf, 12.0mb)](https://www.healthjobsuk.com/documents?edoc=2895) - [princes trust support (jpg, 422.2kb)](https://www.healthjobsuk.com/documents?edoc=2740) - [band 2 ward clerk jd/ps (pdf, 760.3kb)](https://www.healthjobsuk.com/documents?vdoc=10522694) - [recruitment of ex-offenders (pdf, 90.9kb)](https://www.healthjobsuk.com/documents?edoc=1988) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.