# Registration Authority Agent

> NHS job listing from Job Clerk for NHS Greater Manchester Integrated Care.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/registration-authority-agent/65f793af-915b-4b88-89ca-d564de75a86d
- **Markdown:** https://www.jobclerk.com/job/registration-authority-agent/65f793af-915b-4b88-89ca-d564de75a86d.md

## Summary

- **Status:** Live
- **Employer:** NHS Greater Manchester Integrated Care
- **Location:** Tootal Buildings
- **Workplace type:** hybrid
- **Profession:** Agent
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 pa
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (NHS GM operate hybrid working)
- **Closing date:** 2026-09-08T22:59:00.000Z
- **Posted:** 2026-08-25T14:21:03.435Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Lancashire/Manchester/NHS_Greater_Manchester_Integrated_Care/Administration/Administration-v8161429
- **Application URL:** https://apps.trac.jobs/job-advert/8161429?ShowJobAdvert=&feedid=9002
- **Employer website:** https://gmintegratedcare.org.uk/

## Job Content

### Job overview

A Registration Authority is a function that carries out the identity checks of prospective users of NHS Spine enabled services and assigns an appropriate access profile to the health professional's role as approved by the employing organisation. An authentication device is required to access NHS Spine information systems and Registration Authorities roles and responsibilities are defined by NHS policy.

A Registration Authority Agent is a person who has responsibility for creating users’ digital identities, issuing Authentication devices and tokens and assigning access profiles.

It is the Registration Authority Agents responsibility to check the identity of the user and that the National Registration processes are adhered to in full as identified in Registration Policy and Practices for Level 3 Authentications, grant users access assignment and to ensure leavers from an organisation have their access rights removed in a timely way. The Registration Authority Agent is responsible for checking that all RA requests are completed correctly.

### Main duties of the job

A Registration Authority Agent must adhere to local processes that meet policy and guidance for the creation of digital identities, production of smartcards, issuance of Authentication devices, assignment of access rights, modifications to access and people, certificate renewal and smartcard unlocking.

A Registration Authority Agent has a responsibility to manage daily requests for new user profiles through the Apply for Care ID (AfCID) system and support NHSE colleagues with any queries.

Provide RA training to RA Sponsors.

### Detailed job description and main responsibilities

You will be the first point of contact for queries from Primary Care colleagues within a variety of settings including Doctors, Nurses, Pharmacists and other professionals.

Good communication skills along with the ability to plan and prioritise your workload is essential.

Keep computerised RA records up to date, ensuring all RA forms and any other materials are retained in accordance with national and local RA guidance/RA Policy/Data Retention Policies.

Agile working is a requirement of this role

Please ensure when completing the form that you demonstrate how your skills and experience meet the person specification.

## Person Specification

### Knowledge

**Essential**

- Working knowledge of Microsoft Office including Word and Excel
- Working knowledge of Microsoft Access
- Understanding of GDPR legislation and information security
- Knowledge of security and confidentiality issues arising from the use of patient information

**Desirable**

- Knowledge of RA policy and working practices
- Knowledge of NHS issues
- Awareness of a range of Health Services provisions

### Experience

**Essential**

- Experience of working with confidential information

**Desirable**

- Experience of working in a health care environment

### Competencies

**Essential**

- Accurately record information and follow procedures

### Qualifications

**Essential**

- Educated to NVQ Level 3 level equivalent level of qualification or significant equivalent previous proven experience.

## Documents

- [896-str-1223 - job description (pdf, 176.6kb)](https://www.healthjobsuk.com/documents?vdoc=10462919)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
