# Receptionist/Ward Clerk

> NHS job listing from Job Clerk for Shropshire Community Health NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionistward-clerk/75919066-44da-40fd-98df-a295fdd37176
- **Markdown:** https://www.jobclerk.com/job/receptionistward-clerk/75919066-44da-40fd-98df-a295fdd37176.md

## Summary

- **Status:** Live
- **Employer:** Shropshire Community Health NHS Trust
- **Town:** Shrewsbury
- **Region:** Midlands
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 per annum/pro rata
- **Contract type:** Permanent
- **Employment type:** Part time, Flexible working, Other, 12 hours per week (Worked on Thursdays and Fridays, 6 hours per day. Flexibility is required to cover leave periods. Bank work also available.)
- **Closing date:** 2026-08-04T23:59:00.000Z
- **Posted:** 2026-07-21T11:42:37.690Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Shropshire/Bishops_Castle/Shropshire_Community_Health_NHS_Trust/Administration/Administration-v8171296
- **Application URL:** https://apps.trac.jobs/job-advert/8171296?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.shropscommunityhealth.nhs.uk

## Job Content

### Job overview

Please note that this job does not meet the requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

We have an exciting opportunity for a Receptionist to join our friendly and dynamic team at Bishops Castle Community Hospital. This is a part-time position of 12 hours per week.

The postholder will provide telephone and reception duties, and will be the first point of contact for general enquiries from visitors, staff and patients. The postholder will also provide administration support duties to the administration team, the ward and other hospital departments as required.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

### Main duties of the job

- To effectively deal with all incoming telephone calls via switchboard both internally and externally.
- To act as first point of contact for staff, patients and visitors and deal effectively with any enquiries.
- To input patient admission and discharges.
- To assist the nursing staff with administration duties.
- To book patient transport.

### Detailed job description and main responsibilities

Please see further information on the attached document entitled job description and person specification.

## Person Specification

### Experience

**Essential**

- Reception/switchboard experience
- Team work, multitasking and working under pressure
- Customer service

### Knowledge and Skills

**Essential**

- Excellent communication skills both written and verbal
- Good IT skills

### Training and Qualifications

**Essential**

- GCSE grade 4 or above in English Language and Maths or equivalent
- Good IT skills including Microsoft Office

## Documents

- [privacy notice (pdf, 326.2kb)](https://www.healthjobsuk.com/documents?edoc=2731)
- [receptionist/ward clerk (pdf, 178.3kb)](https://www.healthjobsuk.com/documents?vdoc=10473519)
- [policy statement on the recruitment of ex-offenders (pdf, 75.2kb)](https://www.healthjobsuk.com/documents?edoc=2730)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.