# Receptionist/Team Administrator > NHS job listing from Job Clerk for Leeds and York Partnership NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionistteam-administrator/321efd8e-477b-4b5e-b00d-b4e9f2820cbc - **Markdown:** https://www.jobclerk.com/job/receptionistteam-administrator/321efd8e-477b-4b5e-b00d-b4e9f2820cbc.md ## Summary - **Status:** Live - **Employer:** Leeds and York Partnership NHS Foundation Trust - **Town:** Leeds - **Region:** North East and Yorkshire - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 Per Annum - **Contract type:** Fixed term: 12 months (Secondments also considered) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-24T23:59:00.000Z - **Posted:** 2026-07-10T13:22:21.943Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8147929 - **Application URL:** https://apps.trac.jobs/job-advert/8147929?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.leedsandyorkpft.nhs.uk ## Job Content ### Job overview The service is looking to recruit a Receptionist/Administrator to provide a comprehensive and professional administrative and reception service, supporting both clinical and non-clinical staff in the delivery of high-quality patient care. As the first point of contact for service users, carers, visitors and professionals, you will play a key role in ensuring a welcoming, efficient and responsive service. Working within this role, you will be responsible for a wide range of reception and administrative duties, including managing telephone and face-to-face enquiries, coordinating appointments, maintaining electronic records and supporting the day-to-day running of the office. You will be required to communicate effectively with patients, colleagues and external agencies, ensuring information is handled sensitively and confidentially at all times. The successful candidate will demonstrate a strong and professional work ethic, possess excellent communication, organisational and customer service skills, and be able to work effectively in a busy environment whilst managing multiple priorities. A high level of IT literacy is essential, together with experience of using Microsoft Office applications and electronic patient record systems. ### Main duties of the job You will be required to liaise with colleagues across the wider service and care group, adopting a flexible and proactive approach to your work under the guidance of the Team Coordinator. The ability to work both independently and as part of a team is essential to ensure the smooth and efficient operation of the service. About the Role The successful candidate will provide a comprehensive reception and administrative service to support the smooth running of the Community Mental Health Services. You will work closely with clinical and operational colleagues, ensuring that administration processes are completed accurately and efficiently while delivering excellent customer service. Key Responsibilities - Provide a professional and welcoming reception service to patients, visitors and staff. - Answer telephone calls, manage enquiries and take messages as appropriate. - Book appointments and update electronic patient records. - Manage incoming and outgoing correspondence. - Maintain accurate records and filing systems. - Input and retrieve information using Trust systems. - Support clinical and administrative teams with a range of administrative tasks. - Prepare meeting documentation and undertake minute-taking where required. - Ensure confidentiality is maintained in line with Trust policies and GDPR requirements. ### Detailed job description and main responsibilities We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued. All our information is available in accessible formats. Please contact the Recruitment team \[email protected\] Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application. If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments. To find out more about the key responsibilities and the specific skills and experience you’ll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply. ## Person Specification ### Skills **Essential** - Good verbal and written communication skills ### Values **Essential** - Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue. - Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help. - Tell us about a time when you showed someone kindness or understanding. ### Knowledge **Essential** - Knowledge of Information Governance ### Experience **Essential** - Experience of working within a team - Experience in an administrative, reception or customer facing role ## Documents - [job description (pdf, 280.4kb)](https://www.healthjobsuk.com/documents?vdoc=10447335) - [person specification (pdf, 400.6kb)](https://www.healthjobsuk.com/documents?vdoc=10447336) - [reasonable adjustments (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?edoc=2928) - [guide to values based recruitment (pdf, 498.6kb)](https://www.healthjobsuk.com/documents?edoc=2929) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.