# Receptionist/Clerical Officer > NHS job listing from Job Clerk for Hywel Dda University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionistclerical-officer/c116a52b-8542-47bf-8086-bfa1d7e6eea7 - **Markdown:** https://www.jobclerk.com/job/receptionistclerical-officer/c116a52b-8542-47bf-8086-bfa1d7e6eea7.md ## Summary - **Status:** Live - **Employer:** Hywel Dda University Health Board - **Location:** Withybush Hospital - **Workplace type:** onsite - **Profession:** Clerical officer - **Grade:** Band 2 - **Salary:** £26,300 pro rata - **Contract type:** Permanent - **Employment type:** Part time - 22.5 hours per week (Rotational) - **Closing date:** 2026-09-09T22:59:00.000Z - **Posted:** 2026-08-25T09:30:44.887Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Carmarthenshire/Haverfordwest/Hywel_Dda_University_Health_Board/Same_Day_Emergency_Care_SDEC/Same_Day_Emergency_Care_SDEC-v8210868 - **Application URL:** https://apps.trac.jobs/job-advert/8210868?ShowJobAdvert=&feedid=9002 - **Employer website:** https://hduhb.nhs.wales ## Job Content ### Job overview Withybush General Hospital is looking for an enthusiastic and self-motivated individual to undertake the role of an Administration & Clerical Receptionist within the Same Day Emergency Care Unit (SDEC) . The post holder staffs the Reception Desk and facilitates the smooth running of SDEC in conjunction with the SDEC multidisciplinary Team. ### Main duties of the job Duties will include registering all new SDEC patients, ensuring accurate filing/ collection and onward transmission of all patient records and taking and relaying information related to patient care, answer telephone queries in a courteous and efficient manner, referring to a Registered Nurse those telephone queries requiring patient care/ advice. You will also inform the Nurse-in-charge of any patient presenting in distress, or who appear acutely unwell at any time, report any concerns about patients’ well being, complaints or queries regarding a patient’s condition to the relevant clinician. The post covers 7 days a week. ### Detailed job description and main responsibilities You will find the full job description and person specification attached to the supporting documents. The Health Board is committed to supporting its staff in fully embracing the need for bilingualism, thereby enhancing patient and service user experiences. As part of our commitment to increase the number of staff who can communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Interviews will be held on 21/09/2026 ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Welsh language skills are desirable ## Person Specification ### Experience **Essential** - A good knowledge of IT **Desirable** - Office / Administrative experience ### Language Skills **Desirable** - Welsh Speaker (Level 1) ### Qualifications and Knowledge **Essential** - Level 2 qualification (e.g. GCSEs, NVQ2) or equivalent demonstrable experience of administrative / office skills and knowledge ## Documents - [oh form (pdf, 648.5kb)](https://www.healthjobsuk.com/documents?vdoc=10564859) - [privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=2373) - [jd&ps - english (pdf, 196.2kb)](https://www.healthjobsuk.com/documents?vdoc=10564857) - [jd&ps - english (pdf, 196.7kb)](https://www.healthjobsuk.com/documents?vdoc=10564858) - [guidance notes for applicants (pdf, 278.7kb)](https://www.healthjobsuk.com/documents?edoc=2383) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.