# Receptionist/Clerical Officer > NHS job listing from Job Clerk for Northern Care Alliance NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/receptionistclerical-officer/149a80a8-354a-4f76-a9f2-6fd4c805399f - **Markdown:** https://www.jobclerk.com/job/receptionistclerical-officer/149a80a8-354a-4f76-a9f2-6fd4c805399f.md ## Summary - **Status:** Live - **Employer:** Northern Care Alliance NHS Foundation Trust - **Location:** Mayo Building, Salford Royal - **Workplace type:** onsite - **Profession:** Clerical officer - **Grade:** Band 2 - **Salary:** £25,272 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-27T23:59:00.000Z - **Posted:** 2026-10-20T07:41:43.356Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Salford/Northern_Care_Alliance_NHS_Foundation_Trust/Radiology/Radiology-v8378964 - **Application URL:** https://apps.trac.jobs/job-advert/8378964?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.northerncarealliance.nhs.uk ## Job Content ### Job overview Applications are invited for an enthusiastic people who are patient and customer focused, to join our Radiology team at Salford Royal Hospital as a Receptionist/Clerical Officer. You will be required to provide clerical support within a very busy department, and you must be hard working and flexible. This post is varied, and we therefore seek a self-motivated person with good communication, organisational and interpersonal skills Hours available are 37.5, these hours may involve working weekends. Please state which hours you would be interested in. You will be committed to providing a high-quality service and understand fully the Trust Values when always dealing with the public and staff. In return we offer excellent opportunities for personal and professional development. The Trust is committed to 7 day working which may be incorporated into this post. ### Main duties of the job - Attend, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. - You need to have the confidence to speak face to face or over the telephone to deal with the patient’s needs, this can include booking appointments - To use and access CRIS and be able to attend patients on reception desks - Book appointments for patients as and when required - Deal with enquires of a sensitive nature - Attend Departmental meetings as and when required - Access Patient Administration System when required to accurately record and collect patient data, ensuring errors are clearly identified and corrected including patient demographics ### Detailed job description and main responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk ## Person Specification ### Skills **Essential** - Ability to prioritise own workload and work to tight deadlines - Ability to deal effectively with confrontational/challenging situations - Good written communication skills and good telephone manner - Ability to transfer information accurately - Ability to work as part of a team - Keyboard skills ### Knowledge **Essential** - A good understanding of confidentiality , data protection and attention to detail - Good knowledge of computer systems and ability to transfer information accurately **Desirable** - Knowledge of CRIS, PAS and EPR ### Experience **Essential** - Experience working in an office environment - Previous clerical experience - Experience of working in a customer care environment **Desirable** - Experience of working with the Public preferably working in a hospital environment ### Qualifications **Desirable** - ECDL ## Documents - [wha part a (pdf, 120.7kb)](https://www.healthjobsuk.com/documents?vdoc=10707561) - [job description (pdf, 144.7kb)](https://www.healthjobsuk.com/documents?vdoc=10707560) - [candidate information pack (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=3016) - [sponsorship & visa information (pdf, 106.0kb)](https://www.healthjobsuk.com/documents?edoc=2708) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.