# Receptionist/Care Navigator

> NHS job listing from Job Clerk for Primary Care Careers.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/receptionistcare-navigator/d39f24df-f1e5-49bc-b9f2-0d0ebce72c9b
- **Markdown:** https://www.jobclerk.com/job/receptionistcare-navigator/d39f24df-f1e5-49bc-b9f2-0d0ebce72c9b.md

## Summary

- **Status:** Live
- **Employer:** Primary Care Careers
- **Town:** Bury St Edmunds
- **Region:** East of England
- **Country:** England
- **Profession:** Administrative and IT
- **Salary:** Depends on experience
- **Contract type:** Permanent
- **Employment type:** Part-time
- **Closing date:** 2026-08-15T23:59:00.000Z
- **Posted:** 2026-07-22T21:01:38.680Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/M0038-26-0654?employerCode=M0038
- **Application URL:** https://vacancies.eoeprimarycarecareers.nhs.uk/vacancies/29782/receptionist-care-navigator.html

## Job Content

### Job summary

Blyth's Meadow Surgery has an opportunity for an enthusiastic and proactive receptionist to join our team on a part-time basis for 20 hours per week. Surgery hours are 7.45 am to 6.30pm, Monday to Friday, and shifts would be within this time.

### Main duties of the job

The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone. The main responsibilities of the role include:

- Greeting and directing all patients.
- Making appointments.
- Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures.
- Accurately maintaining patient database and records, photocopying, filing and scanning.

### About us

Blyth's Meadow Surgery is a well-lead, forward-thinking , friendly practice, based in Braintree, Essex. We are part of Braintree PCN. Our current list size is 11,500.

We are comprised of 4 partners, 3 salaried GPs, 2 nurses, 1 HCA, 3 paramedics, 1 ANP, a strong admin and reception team who are well trained and supportive.

### Details

- Date posted: 22 July 2026
- Pay scheme: Other
- Salary: Depending on experience
- Contract: Permanent
- Working pattern: Part-time
- Reference number: 29782
- Job locations: Trinovantian Way, Braintree, Essex, CM7 3JN, United Kingdom

### Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

## Person Specification

### General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

**Essential**

- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is desirable but not necessary.
- Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
- All applicants should ensure that they live within reasonable commuting distance.

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.